Advertisement

Opinion Articles

Opinion Article

When it Comes to Identity Verification, Vacation Rental Platforms Need a Timely Solution to an Age-Old Problem

Vacation rental platforms have transformed how people travel, offering convenient and flexible alternatives to hotels. But using these platforms comes with risks for both renters and hosts. Specifically, this sector faces significant security and trust challenges, primarily due to the inherent anonymity of online transactions. The Better Business Bureau estimates that more than five million people have lost money to vacation rental scams, and 43 percent of online shoppers have encountered bogus listings.

Kaarel Kotkas
By Kaarel Kotkas, CEO & Founder, veriff
Opinion Article

Immersive Hospitality: Redefining the Guest Experience

Immersive experiences are not entirely new to hospitality and leisure—theme parks, destination hotels and resorts, and cultural attractions have long found ways to draw guests into unique worlds. What is changing is how properties are increasingly using technology to push those experiences further, creating spaces that blur the lines between the physical and digital and redefine what guests expect from leisure destinations.

Joseph Pierce
By Joseph Pierce, Director of Appraisal & Consulting Services, Hotel & Leisure Advisors (H&LA)
United States
Ad Guide
The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 
Mews
Opinion Article

Vacation Rentals vs Hotels: Key Differences Reshaping Hospitality Competition

The phrase Alternative Lodging surfaced in the early 2000s as a way to describe options other than hotels. Between 2004 and 2011 industry professionals began to think that Airbnb could be a “potential disruptor to the hotel industry,” according to Hospitality Net. But vacation rentals have been around since the 1960’s.

Rebecca Lombardo
By Rebecca Lombardo, CMO, Marketing, Branding Strategist, Cayuga Hospitality Consultants
Opinion Article

Nurturing Life’s Most Important Moments at the Raffles Singapore

The Raffles Singapore is hallowed ground for the hospitality industry. A pilgrimage to there should be on everyone’s bucket list, but with such a storied past this can create an almost impassable bar for guest expectations. Yet from our latest visit, exceeding expectations is nevertheless the outcome for every guest, and therein lies a world of instruction on how to operate an ultraluxury hotel.

Larry MogelonskyAdam Mogelonsky
By Larry Mogelonsky and Adam Mogelonsky
Singapore, Singapore
Ad Be seen. Be trusted.
Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.
Hospitality Net
Opinion Article

What Gets Missed Between the Shift and the Schedule

A lot has been said about communication breakdowns in hospitality. But the truth is, it’s rarely just about miscommunication. It’s about disconnection—from purpose, from process, from each other. And it shows up in the details: missed handoffs, shifts left uncovered, a new hire struggling alone on their first weekend shift.

Karie Kelly
By Karie Kelly, Chief Product & Technology Officer, Unifocus
Opinion Article

A Roadmap to Transdisciplinary Research

Have you ever heard of transdisciplinary research? Maybe you have heard of multidisciplinary or interdisciplinary and thought that they were all the same. Although they sound similar, there are some key differences. So, what is transdisciplinary research (if not a tongue-twister for non-native speakers)? How does it differ from multidisciplinary and interdisciplinary research, and why should you care about it?

Julneth RogenhoferBertrand Audrin
By Julneth Rogenhofer and Bertrand Audrin
Opinion Article

Can Los Angeles "Digest" the Olympics?

In 2028, Los Angeles will become the center of global attention as it hosts the XXXIV Summer Olympic Games. Although the event is still several years away, in the tourism and hospitality industry, time moves differently. Preparing for such a large-scale event isn’t a matter of “later” - it’s a strategic priority for today.

Iana Petrova
By Iana Petrova, Business development leader and hospitality technology expert, Iana Petrova
Los Angeles, California, United States
Opinion Article

What Guests Don’t See: The Real Work Behind a Clean Hotel

Guests walk into your lobby and see gleaming floors, fresh flowers, and spotless glass. They want crisp sheets, clean bathrooms, and air that smells fresh instead of like cleaning chemicals. But they have no idea about the teams working around the clock, the equipment running in back rooms, or the detailed systems that make everything look effortless.

Indiana Lee
By Indiana Lee, Freelance Technical Writer, Indiana Lee Writes