The Norfolk resort completes an exciting transformation, from refreshed bedrooms and a new stylish holiday retreat for groups to a stunning event terrace and spa lounge, as it sets its sights on growth within the leisure, weddings and corporate market.
ITC Hotels Limited, announced the signing of a management agreement for a new Welcomhotel by ITC Hotels in Rajgir in the presence of the Hon’ble Chief Minister of Bihar, Shri Samrat Choudhary and Anil Chadha, Managing Director-ITC Hotels Limited. The hotel is being developed under a long-term arrangement between the Bihar State Tourism Development Corporation and Kalsi Buildcon Private Limited, with a focus on promoting Bihar as a leading destination for experiential travel and tourism.
Vertice Hospitality, the development and operating group behind SingleThread in Healdsburg, today announced its newest hospitality experience, The Selvedge an 11-room inn set in a fully restored 1895 mansion, is now accepting reservations for stays beginning Monday, November 9. The Selvedge is located at 68 Front Street, Healdsburg, CA, on the banks of the famed Russian River, and just a short walk from SingleThread, which holds the rare distinction of possessing both three Michelin Stars for its restaurant and three Michelin Keys for its Inn, and represents the third hospitality concept from Tony Greenberg, Kyle Connaughton and Katina Connaughton.
HVS brokers outline how hotel sellers can attract more buyers and close deals by organizing financials early, pricing realistically, and communicating transparently about known risks.
Women hold 52-70% of hospitality jobs globally but only 5-7% of CEO positions, with structural bias, not talent gaps, identified as the key barrier to advancement.
After more than 35 years in hospitality across Marriott, The Ritz-Carlton, Courtyard, Sheraton, and Hard Rock, I've witnessed a fundamental shift in what defines a successful General Manager.Earlier in my career, the GM's role centered on service excellence, team leadership, culture, and guest satisfaction.
The tension described in this question is not a future concern for luxury GMs. It is the daily reality of the role right now. I oversee two properties within a complex institutional ownership structure with exacting financial standards.
The expectations of a luxury hotel General Manager have changed significantly over the past decade. Today, owners are looking for more than operational excellence, they expect a trusted business partner who understands investment priorities, protects asset value, and can confidently navigate an increasingly complex ownership landscape.From my perspective, however, this evolution should not come at the expense of what defines our industry.
Three European hotel deals covered: Praemia REIM acquires Holiday Inn Genoa City, Atalante and Catinvest buy Hotel Le Pic Blanc in France, and Meridia Capital sells a B&B Hotel in Madrid.
Five Asia Pacific transactions this week include a USD500M Shinsegae-OKO joint venture for Aman and Janu development, two JHR asset swaps in Japan, and hotel sales in Okinawa and Auckland.
AI is shifting hotel personalization from reactive to predictive, with platforms unifying guest data across silos to drive upsells, faster response times, and deeper engagement across the full guest journey.
Conduit CEO Cole Rubin explains how AI agents can fully automate late check-out requests, from confirming housekeeping availability to processing payment, with no human intervention required.
Monday opened with hospitality.today's report that Google is selling sponsored placements inside AI-generated travel recommendations with IHG as the first invitation-only hotel partner, a second piece revealing that the DMA forced Booking.com to drop rate parity clauses in December 2024 giving hotels the right to undercut OTA rates, and Brand Finance putting Hilton's brand value at $19.2 billion. Agentic governance as HITEC's big theme, Booking Holdings' failed connected trip vision, and a bumper properties day from Venice to Zanzibar rounded out the session.
Google's new Direct Offers format places sponsored promotions inside AI-generated travel recommendations, with IHG named as the first hotel partner in an invitation-only program.
At HITEC 2026 in San Antonio, the dominant theme shifted from AI deployment to AI governance, with Agent Management Platforms emerging as a critical new software category for hotel operations.
The author argues that hospitality's push for seamless integration risks eroding the distinct identities of venues, proposing a principle: integrate what removes friction, preserve what creates meaning.
Marriott International today announced the signing of an all-inclusive resort agreement with Catalonia Hotels & Resorts for an Autograph Collection All-Inclusive Resort in Zanzibar, Tanzania, reinforcing Marriott's continued expansion in the all-inclusive segment. The agreement was signed on July 22 in Barcelona.
Marriott International today announced the signing of an all-inclusive resort agreement with Catalonia Hotels & Resorts for a Marriott Hotels All-Inclusive Resort in Montego Bay, Jamaica, reinforcing Marriott's continued expansion in the all-inclusive segment. The agreement was signed on July 22 in Barcelona.
Federico Domínguez, GM of Camino Real Mérida, argues that AI and connected systems deliver the most value when they free staff to focus on personal guest interactions, not replace them.
Hyatt Hotels Corporation (NYSE: H) and Green Rock LLC today announced the signing of a franchise agreement for Hyatt Regency Dilijan, which will mark the debut of the Hyatt Regency brand in Armenia. The signing represents another milestone in Hyatt's continued growth across Europe, Africa and the Middle East, expanding its premium full-service portfolio into another strategically important market. The agreement was commemorated during a groundbreaking ceremony in Dilijan, attended by representatives from the Government of Armenia, Hyatt and Green Rock.
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, introduces Vignette Collection to Italy with the opening of The Venice Times Hotel, Vignette Collection, in partnership with Pacini Group. Located in one of the city’s most enviable locations, the 30-room property is now open, and is the latest addition to IHG’s first collection brand underscoring IHG's commitment to strengthening its portfolio in Italy, while leveraging Pacini Group's well-established expertise and presence in the hospitality sector.
Seven years after launching its "connected trip" vision, Booking Holdings still lacks true itinerary integration, and agentic AI now threatens to execute that vision on behalf of competing platforms.