The 26th WTTC Global Summit will convene 200+ travel and tourism CEOs in Valletta, Malta from 7–9 October 2026, with confirmed attendees from Hilton, IHG, Four Seasons, Marriott, and Expedia among others.
Ennismore, the fastest-growing lifestyle hospitality company, together with Central Group Capital, the fund management arm of Central Group — one of Thailand's leading international conglomerates — today announces the signing of Rixos Water World Phuket, marking the debut of Rixos, the pioneer of the luxury all-inclusive concept, in Thailand. Bringing Rixos' distinctive all-inclusive offering to a new destination, the signing underscores Ennismore's continued focus on Asia as a key growth region for its all-inclusive platform. The resort, currently managed by Ennismore, will launch as Rixos Water World Phuket in early 2028, following an extensive renovation. It will join the brand's growing network, further expanding its regional presence alongside upcoming destinations including Rixos Phu Quoc Vietnam, set to open later this year.
Hotel Erzsébet City Center Budapest, a member of Radisson Individuals, marks the debut of the Radisson Individuals brand in Hungary. Located in Budapest's historic District V, the 126-room hotel combines contemporary comfort with one of the city's most central locations, offering guests easy access to cultural landmarks, shopping streets, cafés and restaurants.
Blue Flag Capital, in partnership with in-house management company Collared Martin Hospitality, announces the opening of Oyster Estate, a reimagined 34-key boutique hotel in the heart of Greenport Village. Debuting as Blue Flag Capital’s third hotel on Long Island’s East End, Oyster Estate welcomes guests today with the opening of its guestrooms, public spaces, and courtyard pool. Fortune Favors, the property’s signature cocktail-forward dining destination, will follow later in September, completing the hotel’s food and beverage offering and social experience.
A strategic analysis of Kempinski's gradual loss of luxury market position since 2010 and whether new CEO Barbara Muckermann's brand, ownership, and flagship strategy can restore its relevance by 2040.
A London roundtable podcast featuring Jo Morgan of Meliora Consultancy covers British guest expectations, the staycation boom, and balancing operational growth with team wellbeing.
Novotel launches an annual global wellness event across 630+ hotels (7-13 Sept 2026), anchored in sleep, nutrition, movement and social connection, supported by a 13,000-person global longevity study.
HVS analysis finds St. Louis hotel market regaining strength through 2026-2027, driven by convention center upgrades, defense industry expansion, and over $7B in downtown and infrastructure development.
A mystery shopper study of 308 calls across 135 luxury hotels found 92% captured no guest contact details, exposing major direct booking losses through poor phone handling.
Promotion decisions are driven by invisible relationship paths, not merit alone, leaving unseen employees without advocates and formal talent reviews simply ratifying the bias.
A two-part series on designing executive education programmes for international luxury resorts, built around critical cross-departmental decisions rather than generic management content.
The author argues luxury hotel marketing is structurally incomplete, focusing too heavily on conversion while neglecting upstream demand origin, leaving properties dependent on OTAs and AI intermediaries they don't control.
Thursday brought Pertlink's accountability analysis of OYO parent Prism's fully autonomous GM Agent raising unresolved questions on guest data, privacy, and liability ahead of a Rs 6,650 crore IPO, a Cloudbeds case study showing Toronto's 52-room Pembroke Inn cutting OTA bookings from nearly 100% to 10-15% and generating $263,000 in attributed direct revenue, and a World Panel viewpoint on what hotel groups expect from technology vendors beyond the sales pitch. Lighthouse's H1 pricing report, the U.S. 100M visitor target, and a record 16-property day from Malta to Mexico City rounded out the session.
The author introduces "Service Failure Interception" as a distinct operational capability between prevention and recovery, arguing hotels should track and learn from problems resolved before guests ever notice them.
Five strategic shifts help hotels move wellness beyond amenity checklists, covering planning filters, intent-to-action gaps, tech integration, space design, and operational durability.
With nearly half of guests preferring smartphone checkout and kiosk check-in linked to 20-point satisfaction gains, the article makes the case for PMS integration as the foundation of a modern arrival experience.
Toronto's 52-room Pembroke Inn cut OTA bookings from nearly 100% to 10-15% using Cloudbeds digital marketing tools, generating $263,000 in attributed revenue and saving an estimated $60-70K in monthly high-season OTA fees.
RBH Hospitality will manage Cameron House Resort on Loch Lomond following Victory Group's acquisition, marking the investor's first UK hotel and RBH's sixth new signing in 2025.
Jørgensens Hotel in Denmark joins the Nordic Hotels & Resorts collection. In the center of the city of Horsens, this baroque palace built in 1744 boasts 59 opulent rooms, a seasonally led restaurant, and grand spaces for both business and celebration.
Nordic Hotels & Resorts is set to open a new cultural landmark in Finland in 2028. The brand-new, exclusive lifestyle hotel will be housed within the historic Frenckell paper mill in Tampere, transforming an industrial site with a storied heritage into a design-forward hotel and creative meeting place.