The USALI 12th Revised Edition modernizes hotel accounting standards with new schedules for energy/waste, labor, and channel distribution, and offers practical tools for vacation rental operators too.
Drawing on peer-reviewed research, the author argues luxury hotels should shift from constant connectivity to "considerate connectivity," giving guests control over their attention rather than banning smartphones outright.
Therme Group and Marriott International will co-develop wellbeing travel packages for Bonvoy members, reimagine hotel amenities, and explore long-term global development opportunities.
As AI agents read guest urgency and personal data to mark up room prices, hotels receive only their listed rate while channels pocket the premium, making direct booking the only channel that cannot exploit guest data.
Hyatt Hotels Corporation (NYSE: H) and RJR Investments & Holdings Inc. today announced that Atlantic Suites Hotel has joined the Hyatt portfolio as an affiliated hotel, marking the first Hyatt affiliated hotel in Guyana. In 2028, the existing Atlantic Suites Hotel is expected to be integrated with a newly constructed adjoining tower to create Hyatt Regency Georgetown Guyana. The approximately $50 million development project will significantly expand the property’s accommodations and amenities and introduce a full-service Hyatt Regency experience to the market.
A two-part framework arguing that wine lists should function as revenue systems using price laddering to create clear upgrade paths, shifting sales mix toward higher-contribution bottles.
Hotels risk being invisible to AI booking agents unless they address five readiness layers: machine-legible data, rate parity, reputation signals, specific positioning, and protocol presence.
An industry educator argues that hospitality must shift to skills-based workforce models, competitive compensation, and AI-augmented roles to attract, retain, and develop talent amid demographic and technological change.
Thursday brought a World Panel viewpoint asking whether AI advertising platforms will replicate the metasearch model that reshaped hotel distribution a decade ago, SuitePad's analysis of 200,000 European orders finding a EUR158 per room annual gap between top and median room service performers, and TRAVHOTECH's account of the closed-door HITEC PMS debate between hotel CIOs and PMS CEOs. Lodging Econometrics' European and Middle East pipeline records, U.S. weekly RevPAR up 7.2%, and a record eight-property day from Nagoya to Barcelona rounded out the session.
Hoteliers are urged to treat PMS outages as operational crises, with practical guidance on backup validation, offsite redundancy, and recovery drills to minimize downtime.
Agentic AI is shifting travel from search-and-select to ask-and-act, but nearly 70% of travelers still prefer to complete bookings via trusted brands rather than AI agents, signaling the need for appropriate, not maximum, automation.
HHM Hotels absorbs Wurzak Hotel Group's managed portfolio, adding premium and lifestyle properties in Philadelphia and South Florida including The Dalmar and Moxy St. Petersburg.
This August, Palladium Hotel Group returns to Barcelona with the opening of BLESS Barcelona, a new five-star address bringing the BLESS Collection Hotels experience to the heart of the Catalan capital. The hotel blends Mediterranean spirit with contemporary luxury, exceptional gastronomy and a deep connection to the city, marking a new chapter for the brand in one of Europe’s most iconic destinations.Set on Plaça Catalunya, just moments from Passeig de Gràcia, BLESS Barcelona places guests at the heart of the city, surrounded by Gaudí’s modernist architecture, luxury boutiques and some of Barcelona’s most sought after restaurants. The 119-room hotel brings the distinctive BLESS style to the Catalan capital, with interiors designed to balance contemporary elegance with the character of the city. Gastronomy is central to the experience, with a collaboration with Hofmann bringing its renowned culinary expertise to the hotel from the moment guests arrive in the lobby.The rooftop La Pajarera offers another perspective on Barcelona. Inspired by the historic Gran Café Colón, one of the city’s most celebrated meeting places in the late 19th century, the space has been reimagined as a sophisticated destination for cocktails and dining. Leading the drinks program is Adriana Chía, whose contemporary approach adds a distinctive edge to the hotel’s culinary offering.More than a place to stay, BLESS Barcelona has been created as a way to experience the city. From its design and gastronomy to its service and carefully curated experiences, the hotel draws on Barcelona’s culture, creativity and Mediterranean spirit to offer a fresh take on contemporary luxury. Brand evolution and growthBLESS Collection Hotels plays an important role in Palladium Hotel Group’s continued growth in the luxury sector. The brand brings a contemporary approach to luxury, combining high standards of service with memorable experiences, exceptional dining and a strong focus on wellbeing. Each property is designed to have its own distinctive character, bringing together design, gastronomy, culture and entertainment to create an immersive experience for guests.BLESS Collection Hotels currently has three properties: BLESS Madrid, located in the capital’s prestigious Milla de Oro (Golden Mile), and two hotels in Ibiza, BLESS Ibiza Cala Nova on the island’s north coast and BLESS Ibiza The Site, which opened this season in Playa d’en Bossa.BLESS Ibiza The Site is part of The Site Ibiza, Palladium Hotel Group’s new lifestyle concept. The destination brings together two hotels with distinct identities, BLESS Ibiza The Site and The Unexpected Ibiza Hotel, alongside a carefully curated international dining scene featuring Gordon Ramsay Hell’s Kitchen, StreetXO Ibiza, COYA Ibiza, Leña Ibiza, Lobito de Mar, Sublimotion and TATEL Ibiza. The experience is complemented by IBIZA Gallery, a space dedicated to art, fashion and entertainment.The brand will continue its international expansion in 2027 with the opening of an exclusive resort comprising 80 villas in Ninh Van Bay, Vietnam. This will mark BLESS Collection Hotels’ first property in Southeast Asia. The group will then open BLESS Hanoi in 2028, followed by the brand’s debut in Milan in 2029 with a 100-room property, further strengthening its presence in one of Europe’s leading luxury destinations.
Williams, who helped grow ESA's franchise portfolio to nearly 200 hotels, will retire at end of 2026; the company is actively recruiting his successor.
Valor Hospitality takes on management of The Monsaraz in Point Loma, its first West Coast property, with plans to expand further into California and other Western states.
A decision guide for independent hoteliers on prioritizing tech investments, covering must-have systems like PMS, channel manager, booking engine, and dynamic pricing before adding optional tools.
Drawing on quotes from Charles Eames, Steve Jobs, and Walt Disney, the article argues that exceptional guest experience results from intentionally managing hundreds of small details, not singular standout moments.
WTTC and the UAE's World Governments Summit signed an MoU to strengthen government-industry dialogue on tourism growth, innovation, sustainability, and workforce challenges globally.
Cologne hotels hit record July occupancy of 72.1% and RevPAR of EUR76.64, boosted by Cologne Pride and a Romeo Santos/Prince Royce concert driving single-night peaks above 90%.
São Paulo recorded its highest-ever July ADR (BRL706.65) and RevPAR (BRL436.60), with the AI Summit Brazil driving peak occupancy of 83.9% on July 23.