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Hotel Yearbook Article The Hotel Yearbook 2026 - Technology Edition

Let’s Get Rid of the CIO

Mark Fancourt delivers a blunt, experience-backed argument against the industry's growing temptation to hollow out technology leadership in the name of AI efficiency. With 37 years in hospitality and 13 as a CIO, he makes the case that adding AI on top of fragmented, underfunded, and poorly governed tech stacks does not simplify anything — it compounds the chaos, and removing the people who understand the system is precisely the wrong response.

Mark Fancourt
By Mark Fancourt, Co-Founder & Principal Consultant, TRAVHOTECH
Development Opening

Hilton Brings Its Flagship Brand to Chania with the Opening of Hilton Chania Old Town Resort & Spa

Hilton today announced the opening of Hilton Chania Old Town Resort & Spa, bringing Hilton Hotels & Resorts’ iconic hospitality to Chania’s historic region and Crete’s culturally rich coastline. The property is set to redefine Chania as a year-round international destination, combining curated gastronomic experiences, premium wellness facilities and flexible event spaces that open the doors for connection, celebration and inspiration. 

Hilton
Chania, Greece
HN Brief
Editorial Article

Hotels Fail the Guest's Real AI Search Question, Infor Names Google and Anthropic as True PMS Rivals, Meyer Jabara's 24% Turnover Proves Culture Pays

Tuesday brought a pointed argument that hotels optimize for AI name searches while failing the category queries guests actually use to build shortlists, an Infor HITEC interview predicting hotels will build their own AI with Google and Anthropic as the real competitive threat, and Meyer Jabara Hotels' 24% turnover rate as a data point on what intentional leadership culture is worth. Accor's China push to 1,600 hotels, Vietnam's rise to Asia's top branded residences market, and a heavy properties day rounded out a content-rich session.

Hospitality Net
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Radical Innovation Hospitality TECHNOLOGY

Radical Innovation is an initiative that challenges creative thinkers and visionaries in hospitality TECH to pioneer compelling innovations that fuel the future of the hospitality and travel industries.  
Radical Innovation
Development Renovation

The Vineyard, Berkshire Re-Opens Its Doors in a New Era of Contemporary Countryside Luxury

Monogram Collective announces the re-opening of the highly anticipated third hotel to its portfolio, The Vineyard in Berkshire. Re-opening its doors at the end of 2026, following an extensive multi-million pound renovation, The Vineyard has been imbued with a renewed spirit under Monogram Collective, with a timeless invitation for guests to gather, savour, and celebrate. Transformed as a contemporary countryside retreat, the property enters a new era where revelry becomes ritual and every occasion is an opportunity to raise a glass.

Monogram Collective
Newbury, United Kingdom
Hotel Yearbook Article The Hotel Yearbook 2026 - Technology Edition

Why AI in Hospitality Is Really About Human Sustainability

Davide Bernasconi reframes the AI conversation in hospitality around a problem the industry rarely names directly: operational hypercomplexity. As hotels become more digitally interconnected, the cognitive load placed on staff has quietly become unsustainable — and the most important thing AI can do is not replace people, but give them their cognitive bandwidth back.

Davide Bernasconi
By Davide Bernasconi, Co-Founder & COO, Hoxell
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Tambourine
Development Rebranding

Waldorf Astoria Hotels & Resorts to Debut in Miami Beach in Partnership with Reuben Brothers Following the Transformation of a Landmark Oceanfront Property

Hilton (NYSE: HLT) and Reuben Brothers today jointly announced the signing of a management agreement to transform a premier Miami Beach hotel into Waldorf Astoria Miami Beach, marking the brand’s debut in the market. Owned by Reuben Brothers, the resort will undergo a meticulous renovation and repositioning ahead of its Winter 2027 planned relaunch, at which time it will be managed by Hilton.

Waldorf Astoria
Miami Beach, Florida, United States
Development Pipeline

Hilton Announces First Home2 Suites by Hilton Property in Spain

Hilton (NYSE: HLT) today announced the signing of Home2 Suites by Hilton Madrid Retiro, following a franchise agreement with Santander Asset Management. The property is expected to open in 2028 and will mark the brand debut of Home2 Suites by Hilton in Spain. This will be the brand’s second property across Europe upon opening, joining the recently debuted Home2 Suites by Hilton Dublin City Centre.

Home2 Suites
Madrid, Spain
Development Opening

Skáld Akureyri, Curio Collection by Hilton Opens to Guests

Skáld Akureyri, Curio Collection by Hilton, a new design-led hotel located on historic Hafnarstræti in the heart of Akureyri, officially opened its doors today in North Iceland. The property features 71 guest rooms and 15 serviced apartments, combining contemporary comfort with Icelandic literary heritage, Nordic design, and a distinct sense of place. Drawing inspiration from Iceland’s celebrated tradition of poets and storytellers – the meaning of skáld – the hotel’s design weaves literary references, handcrafted Nordic materials, and bespoke artwork through every space.

Curio – A Collection by Hilton
Akureyri, Iceland
Development Opening

Hyatt Regency London Olympia opens at the heart of West London's £1.3 BN Landmark regeneration

Hyatt Hotels Corporation (NYSE: H) today announced the opening of Hyatt Regency London Olympia, located within the recently redeveloped £1.3bn Olympia destination. The opening marks the fifth Hyatt Regency hotel in London as the brand continues to expand in Europe’s most visited city[1] and across the U.K., unlocking more choices for World of Hyatt members.

Hyatt Regency
London, United Kingdom
Development Opening

Kimpton El Castelar Polanco opens in historic Mexico City Architectural Landmark

Nestled in the Polanquito neighborhood of Mexico City, Kimpton El Castelar, the city’s newest boutique hotel and part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, is now open at Emilio Castelar 107 Colonia Polanco. Just steps from Masarik Avenue, Auditorio Nacional, Chapultepec Castle and Arquelogical Museum, in the heart of Lincoln Park, the 34-room hotel brings new life to the Roel Building, originally opened in 1940 and designed by world renowned architect Francisco J. Serrano in the Mexican Art Nouveau period.

Kimpton
Ciudad de México, Mexico
Development Opening

Hawkins Way Capital Announces Opening of Fourth Series by Marriott™ Hotel in the U.S. with FOUND Hotels, Chicago

Hawkins Way Capital, a fully vertically integrated real estate company with $3 billion of assets under management, announces the launch of the fourth hotel under the new Series by Marriott™ brand — FOUND Hotels, Chicago, marking the latest U.S. property to join the new brand. In tandem with the conversion, the hotel debuts several thoughtful enhancements designed to elevate both the guest and communal experience.

Series by Marriott™
Chicago, Illinois, United States