Mews empowers Turing Locke to turn parking spots into profit
With escalating airfare prices and a rise in staycations, more people have started traveling by car. And with lots of people driving, parking spots are becoming a precious resource.
Case Studies
How Belmont Hotel Manila increased direct bookings while reducing manual work
Belmont Hotel Manila is a 4-star hotel strategically located across from the airport, NAIA Terminal 3, and within the renowned entertainment destination of Newport City in Manila. It is a “home away from home” for local and international business travelers as well as vacationers who seek convenience, safety, and consistency in excellent service. Belmont Hotel Manila is proudly a local brand that is part of Megaworld Hotels & Resorts – one of the largest hospitality chains in the Philippines.
Fairmont La Marina Rabat-Salé’s Director of Revenue Management Builds Trust with IDeaS G3 RMS
Fairmont La Marina Rabat-Salé stands as an exquisite new addition to Morocco's capital city, offering an array of 274 accommodations, including rooms, suites, and residences. The property invites you to a peaceful sanctuary, encouraging relaxation as you immerse yourself in Morocco's captivating charm.
Revitalizing luxury: How Calabash Hotel achieved a 30% increase in direct bookings while deepening guest relationships
Calabash Hotel is a family-run, luxury boutique hotel with gracious island hospitality, located on the shores of the Caribbean Sea. A Relais & Châteaux hotel, Calabash Hotel delivers an unparalleled guest experience and luxurious accommodations. The hotel has won numerous awards and accolades, including World Travel Award’s Leading Boutique Hotel in Grenada and Top 10 Hotels in the Caribbean by Conde Nast Traveler.
Kora Living’s journey to 60% online check-ins, increased cross-selling, and automating 83% of guest queries with HiJiffy’s conversational AI
This case study explores the success Kora Living had implementing HiJiffy’s Guest Communications Hub across their entire guest journey, from pre-booking to arrival and all the way to departure. They achieved fantastic results by combining their focus on the exceptional guest experience with openness and confidence in embracing automation powered by conversational AI.
The power of personalization: TPG Hotels & Resorts’ journey to marketing success
TPG Hotels, Resorts, & Marinas is a premier hotel management company, operating hotel properties throughout the United States at all chain scales. By combining decades of industry experience with world-class technology, TPG Hotels & Resorts brings the best solutions to drive profitability for its clients and their portfolios.
Citadines Arnulfpark Munich Hotel Increases Group ADR Using IDeaS G3 RMS
Citadines Arnulfpark Munich hotel is ideally situated just a few minutes away from Munich’s main train station and the city centre. The hotel offers guests a variety of modern and functional rooms, studios, and apartments, making it suitable for both short and long stays. A key feature of the property is its fully equipped kitchens, which appeal to guests requiring more space for extended stays.
Legacy Vacation Resorts and Revinate: A partnership for direct booking dominance
Legacy Vacation Resorts is a premier provider of family-friendly vacation experiences. With a commitment to sustainability, community, and employees, Legacy aims to create lasting memories for families and friends that visit its eight properties. With hospitality professionals dedicated to crafting customized vacations, Legacy makes it easy for families to create unique moments and memories that will last a lifetime.
How Revinate Marketing unlocked 40x ROI in revenue at Noble House
Noble House, a collection of 18 diverse properties across North America, has been a Revinate customer for a decade, using Revinate Guest Feedback to manage online reviews and guest surveys, Cart Abandonment to convert unbooked Web visitors and Revinate Reservation Sales, RezForce and Lifecycle to nurture leads, coach agents and drive revenue on the voice channel. In March of 2019, the group added Revinate Marketing to its toolset, excited by the opportunity to unify all the data across the entire portfolio. Little did they know at the time of purchase that Revinate would soon become their most powerful driver of direct revenue.
Agility in Pricing Enables Brera Apartments to React Swiftly to Market Changes
Founded with the mission to provide long‐stay guests with a home away from home, Brera Apartments has consistently delivered high‐quality stays for business travellers, new job holders, and relocators. Every Brera apartment is equipped with a kitchen and strategically located near employers to facilitate convenience for guests, whose average stay lasts around 30 nights.
How Revinate helped IPP HOTELS unify its guest data
IPP HOTELS is a collection of 8 properties in Austria. Each one is unique and offers something different to travelers, whether it’s luxury amenities at Hotel Landgut & SPA Althof Retz or an affordable place to lay your head in Austria at Hotel I’m Inn Wieselburg or the arte Hotels in Vienna and Salzburg.
Inn at the Market: Success in Growing Revenue by Updating to Amadeus’ GMS Marketing Automation Bundle
The boutique Seattle hotel Inn at the Market has shown a very strong return on investment (ROI) – increasing revenue by over 500% (full year 2022 vs. revenue through August 2023) – since they started utilizing the marketing capabilities of Amadeus’ Guest Management Solutions early in 2023. The hotel is flourishing, powered by its use of Amadeus’ full suite of solutions including Business Intelligence (BI); Guest Management Solutions (GMS); Media Solutions; and iHotelier® Booking Engine.
How unified guest data from Revinate helped Lub d transform its business
With six properties across Asia’s most exciting destinations, including Thailand, Cambodia, and the Philippines, Lub d delivers unforgettable, authentic, local experiences for the adventurous traveler. More than just a place to crash, Lub d hotels serve as a hub for like-minded guests to chill out, work together, play games, eat, drink, party, and relax.
How The MOA Group GmbH turned email into a revenue-producing marketing channel with Revinate
Based in Garrel, the MOA Group GmbH manages Mercure Hotel MOA Berlin and Hotel Heidegrund in Garrel, Lower Saxony. The Mercure Hotel is one of the biggest Accor franchisees in Germany and regularly pilots new technology and services with Accor.
How Aramark Destinations is maximizing revenue opportunities
Aramark Destinations, a division of Aramark, delivers authentic, memorable experiences at national and state parks, specialty hotels, museums, and other destinations across the US. In partnership with its clients, Aramark Destinations strives to enhance the guest experience by offering industry-leading hospitality, environmental stewardship, interpretive programs, and recreation.
How The Broadmoor uses Reservation Sales to increase outbound revenue
The Broadmoor is a legendary 700-room, Forbes Five-Star and AAA Five-Diamond resort in Colorado Springs with impeccable service and distinctive amenities. Here, the spirit of the West inspires the adventurer within, providing endless opportunities to explore the picturesque mountains, streams, and canyons.
Case Study: How We Transformed a Hotel’s Booking Game with Google Ads
This case study focuses on a hotel company aiming to boost bookings for their branded hotel in the United States. Prior to engaging with our services, the company had experimented with Google Ads but had not achieved the desired outcomes.
Red Carnation Centralises Commercial Teams with an Agile Revenue Strategy
Founded in 1952, the Red Carnation Hotel Collection is a family-owned and operated portfolio of properties comprising 18 luxury properties around the world, each renowned for its dedication to providing exceptional guest experiences with a local flavour.
Case Study: B2B Marketing for Management Company
This mid-sized hotel operating company had outperformed other similar businesses during the pandemic in total revenue per available room and needed a way to get the message out to the industry as a whole. They approached me for marketing consulting, with an emphasis on targeting hotel ownership groups and investors who might need their services in the future.
By Susan Barry, President and Queen Bee of Hive Marketing and consultant with Cayuga Hospitality Consultants, Hive Marketing
Case Study: Driving More Direct Leads to the Resort
The full-service resort located in the rolling hills of Appalachian Mountain region has been struggling with generating sufficient quality leads. The resort’s booking rate has been underwhelming, primarily because of its dependence on third-party systems like Cvent and RFPs. The sales team of only two members found themselves spending the majority of their time dealing with low-quality opportunities, leaving them with no time to pursue better prospects.
By Cory Falter, Partner, Lure Agency