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Sojern Convenes European Destination Leaders in Athens for Second Annual Destinations Advisory Board
Supplier News
October 8

Sojern Convenes European Destination Leaders in Athens for Second Annual Destinations Advisory Board

Sojern's second annual European Destinations Advisory Board met in Athens, uniting DMO leaders from across Europe to discuss AI, the Adara integration, and measuring marketing economic impact.

RateGain Technologies Limited
RateGain and Sojern
Athens, Greece
You Heard It First at Ruby: Dive In With Ruby Turns Urban Hotels into Stages for Europe’s Next Breakthrough Artists
Press Release
October 8

You Heard It First at Ruby: Dive In With Ruby Turns Urban Hotels into Stages for Europe’s Next Breakthrough Artists

Ruby Hotels launches Dive In with Ruby, a live music series across UK and Germany pairing established artists with secret sets from emerging talent to position its properties as cultural destinations.

IHG Hotels & Resorts
IHG
United Kingdom
New Holiday Inn® by IHG Study Reveals: Children Want Simpler Holidays Than Parents Think
Press Release
October 8

New Holiday Inn® by IHG Study Reveals: Children Want Simpler Holidays Than Parents Think

Holiday Inn Germany launches its "Chief Holiday Officer" initiative this autumn, giving children staying at its hotels a badge and wish list to help shape the family holiday experience.

IHG Hotels & Resorts
IHG
Germany
Booking.com says Europe's hotels don't depend on it
Opinion Article
October 7

Booking.com says Europe's hotels don't depend on it

A Booking.com executive's claim that no hotel depends on a single platform is rebutted using the same HOTREC study he cited, with Booking Holdings holding ~70% of European OTA bookings.

Markus  Busch
By Markus Busch, Editor/Publisher, hospitality.today
Travel Operators Can’t Just Watch as AI Reroutes the Customer Journey
Opinion Article
October 7

Travel Operators Can’t Just Watch as AI Reroutes the Customer Journey

Bain analysis warns travel operators that rising AI referral traffic and agentic booking tools threaten direct bookings and margin, urging proactive content, pricing, and personalization strategies.

Jon  van der VeenAndrea  Alori
By Jon van der Veen and Andrea Alori
The AI guest is still rare
Opinion Article
October 7

The AI guest is still rare

AI-referred traffic to hotel sites quadrupled in a year but remains under 1%, yet conversion rates now match Google organic, making it a metric worth tracking, not rebuilding around.

Markus  Busch
By Markus Busch, Editor/Publisher, hospitality.today
Valencia Group
Press Release
October 6

Valencia Collection Unveils Rebrand - a New Chapter for Valencia Collection

Valencia Hotel Collection rebrands as Valencia Collection, launching a new name, emblem, and co-branding system across its eight independent hotels in Texas and California.

Valencia Group
Valencia Collection
United States
Ad #1 Hotel PMS
See why hotels are switching to Mews

Revenue up. Manual work down. Hotels using Mews see 35% higher RevPAR and 45% more upsells. Book a free demo. 

Mews
Mews
Ad Be seen. Be trusted.
Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net
Hospitality Net
Business Travel Is Getting Smarter, More Selective, and More Human
Opinion Article
October 6

Business Travel Is Getting Smarter, More Selective, and More Human

Insights from GBTA 2026 show travel managers consolidating hotel programs around top performers, using AI-driven data, and prioritizing duty of care, compliance, and service quality.

Kellie Hanselman
By Kellie Hanselman, VP of Sales, Hospitality America
The Only Room in the Building Expedia Can’t Book
Opinion Article
October 6

The Only Room in the Building Expedia Can’t Book

The article argues that targeted email campaigns to outside luxury traveler lists offer hotels a fixed-cost, commission-free alternative to OTAs for acquiring new guests.

Andrew Paul
By Andrew Paul, Managing Director, Americas Great Resorts
Influence Society: As AI Reshapes Hotel Marketing, Hotels Need Stronger Brands to Stay Visible and Be Chosen
Supplier News
October 6

Influence Society: As AI Reshapes Hotel Marketing, Hotels Need Stronger Brands to Stay Visible and Be Chosen

Influence Society's seventh SOCIETIES report argues that AI is reshaping hotel discovery and content production, making strong, distinctive brand identity more critical than ever for visibility and guest choice.

Influence Society
Influence Society
France
153029928
Opinion Article
October 6

As Travelers Research More with AI, Hotel Accuracy Matters More Than Ever

Research with Talker finds 32% of travelers have used AI to book a hotel, but inaccurate content and booking friction remain costly, with unmet expectations costing travelers nearly $1,900 on average.

Noreen Henry
By Noreen Henry, Chief Revenue Officer, Aven
The bill lands on the independent
Opinion Article
October 5

The bill lands on the independent

An editorial argument that every new distribution layer, from OTAs to AI booking, extracts cost from hotels, with independent properties bearing the greatest burden as they lack the scale to negotiate or build alternatives.

Markus  Busch
By Markus Busch, Editor/Publisher, hospitality.today
Ad Be seen. Be trusted.
Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net
Hospitality Net
Hotels losing pricing control: You sell the room. The channel is taking the upsell.
Opinion Article
October 5

Hotels losing pricing control: You sell the room. The channel is taking the upsell.

OTAs and AI agents are capturing hotel upsell margin by using guest data to personalize room upgrades, breakfast, and late check-out before the hotel ever communicates with the guest.

Markus  Busch
By Markus Busch, Editor/Publisher, hospitality.today
HOSPA appoints Ryan Haynes as Head of Industry Engagement to lead National Hotel Marketing Conference
Press Release
October 1

HOSPA appoints Ryan Haynes as Head of Industry Engagement to lead National Hotel Marketing Conference

HOSPA appoints Ryan Haynes as Head of Industry Engagement to lead programme development for the National Hotel Marketing Conference 2027, scheduled for 27 May at Hilton at St George's Park.

HOSPA Favicon
HOSPA and Hoteliers' Voice Podcast/ Haynes MarComs Ltd
United Kingdom
The Algorithm is in the Middle: Navigating the 2026 Intelligence-First Distribution Overhaul
Opinion Article
October 1

The Algorithm is in the Middle: Navigating the 2026 Intelligence-First Distribution Overhaul

Hotels must rebuild their data and API infrastructure to remain visible as AI agents replace traditional OTA search funnels, or risk algorithmic invisibility by 2026.

Francesco Derchi
By Francesco Derchi, Associate Professor and Director of SPARK, Les Roches
Is Your Hotel Marketing Agency Selling You AI Pixie Dust?
Opinion Article
September 30

Is Your Hotel Marketing Agency Selling You AI Pixie Dust?

Americas Great Resorts warns hoteliers that screenshots and AI software subscriptions are not proof of marketing performance, and offers a free AI visibility audit for independent luxury properties.

Andrew Paul
By Andrew Paul, Managing Director, Americas Great Resorts
What Hotels Need to Do to Get Direct Bookings: A Unique, Detailed Checklist
Opinion Article
September 30

What Hotels Need to Do to Get Direct Bookings: A Unique, Detailed Checklist

A 62-point strategic checklist covering five core pillars, from booking engine setup to loyalty programs, to help hotels reduce OTA dependency and grow direct revenue.

Nasir Zahir
By Nasir Zahir
Hotels losing pricing control: You publish the rate. AI quotes Booking.com.
Opinion Article
September 30

Hotels losing pricing control: You publish the rate. AI quotes Booking.com.

AI tools like ChatGPT and Google source hotel pricing almost exclusively from OTAs, leaving independent hotels invisible unless they actively send rate feeds and maintain accurate direct pricing.

Markus  Busch
By Markus Busch, Editor/Publisher, hospitality.today
8 Ways Hotel and Travel Tech Providers Lose Deals Even Before the First Sales Call
Opinion Article
September 29

8 Ways Hotel and Travel Tech Providers Lose Deals Even Before the First Sales Call

Hotel and travel tech vendors lose deals before sales is ever involved because buyers now research, compare, and shortlist through AI, podcasts, trade media, and peer networks long before requesting a demo.

Ivana Johnston
By Ivana Johnston, Co-Founder and CEO, Puzzle Partner
Fall Group Business: Relationships are What Fill Rooms Long After Summer Ends
Opinion Article
September 29

Fall Group Business: Relationships Are What Fill Rooms Long After Summer Ends

Meyer Jabara Hotels shares a fall group sales strategy built on deep university relationships, layered demand segments, and year-ahead prospecting to drive recurring business beyond peak weekends.

Alan Swerdloff
By Alan Swerdloff, Area Director of Sales, Meyer Jabara
United States
Page 3 of 20
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HN Original
World Panel

How much should your property budget for marketing?

Max Starkov
By Max Starkov
Expert Views (13)
Christina Leme
Christina Leme

The percentage is the wrong question. Strategy is the right one. Throwing 6% at marketing without a plan wastes 6%. Spending 2% with clear priorities and discipline beats it every time. Here's what matters more than the number: Where are travelers actually finding you today?

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