Future Hospitality Summit Saudi Arabia Officially Opens in Riyadh
The Future Hospitality Summit (FHS) Saudi Arabia 2025 is officially underway at the Mandarin Oriental Al Faisaliah, Riyadh, taking place from 11-13 May.
Press Releases
The Smile Effect: Why Great Service is the Ultimate Travel Upgrade
Can a simple smile turn an ordinary hotel stay into something remarkable? Well, two thirds of Brits think so, with great service rated as one of the top drivers of a good hotel experience (69%), alongside good food (67%), a good shower (55%), and soft towels (34%).
The Langham Celebrates Legacy in Motion
As a prelude to its 160th anniversary this June, The Langham Hotels and Resorts today introduced signature pink all-electric Lucid Air house cars at The Langham, New York, Fifth Avenue and The Langham Huntington, Pasadena, Los Angeles. The flagship brand under Langham Hospitality Group (LHG), The Langham is widely known for its rich history and pioneering spirit – both of which are reflected in these latest guest amenities.
American Express Reveals the Top Trends Shaping Luxury Travel
From experiential journeys and ‘bleisure’ travel to technology-driven bookings, led by Millennials and Gen Z, Veronique Raynaud, Vice President and General Manager, Global Client Group International Merchant Services, at Amex – an HSMAI Europe organisational member – highlights trends the hotel industry can leverage to boost customer acquisition, engagement, and loyalty.
Unlocking Travel Insights and Hospitality Partnerships with American Express
American Express’ deep consumer understanding, customer-centric approach, and strategic partnerships offer valuable opportunities for the hotel industry. From evolving luxury travel trends to the rising influence of younger generations, Amex’s research highlights how hoteliers can enhance loyalty, refine payment strategies, and create tailored experiences that attract high-value travellers. Through its extensive network and premium travel benefits, Amex – an organisational member of HSMAI Europe – also provides partnership opportunities that enable hotels to drive engagement, elevate guest experiences, and maximise revenue, as the company’s Vice President and General Manager, Global Client Group International Merchant Services, Veronique Raynaud, explains.
HFTP Announces Participating Startups for Entrepreneur 20X (E20X) at HITEC 2025
Hospitality Financial and Technology Professionals (HFTP®), producers of the Hospitality Industry Technology Exposition and Conference (HITEC®), has unveiled the eight innovative startups selected to compete in this year’s Entrepreneur 20X (E20X) pitch competition, taking place on June 18, 2025, at HITEC 2025.
Marriott Bonvoy Introduces “Travel Roulette” in Celebration of 1 Million U.S. Hotel Rooms and Spontaneous Travel Adventures
In a world where every moment seems meticulously planned, many travelers are seeking more spontaneity and excitement. As a result, the social media trend “vacation roulette,” where families or friends embrace the unknown and turn travel decision making into a game by eliminating destinations until one remains, has gone viral, reflecting a broader desire for new experiences. In fact, a recent survey1 by Marriott Bonvoy reveals that more than 2 in 5 (43%) Americans will book an unplanned trip less than two months out and/or will opt for a trip to a randomly selected destination this year. To celebrate this spirit of adventure, and in honor of reaching 1 million hotel rooms in the U.S., Marriott Bonvoy, Marriott International, Inc.’s portfolio of hotel brands and experiences, is launching Marriott Bonvoy Roulette, a fun digital experience that turns travel planning into a game of chance.
Choice Hotels International Concludes its 69th Annual Convention, Powering the Future of Franchise Ownership
Last week, Choice Hotels International, Inc. (NYSE: CHH), concluded its 69th Annual Convention. Over the course of three days, Choice Hotels showcased how its growth, strategic investments, and innovation-first mindset continue to power the future of franchise ownership by helping to drive revenue, reduce costs, and provide state-of-the-art tools for its hotel owners. During the convention, the company announced the piloting of signature breakfast items for its Comfort and Country Inn & Suites brands.
Ascend Collection Surpasses 400 Openings Globally and Debuts New Logo, Ushering in the Brand's Next Era of Growth
Choice Hotels International, Inc. (NYSE: CHH), one of the largest lodging franchisors in the world, is celebrating a major achievement for the Ascend Collection brand with more than 400 independent resort, historic and boutique hotels open around the globe. Established as the first soft brand in the hotel industry in 2008, Ascend continues to be a vanguard in the upscale segment, delivering meaningful results for owners and memorable stays for guests as demand for bespoke hotel experiences continues to grow.
ITB Asia 2025 Unveils Top Exhibitors and Elite Buyer Networking
Now in its 18th year, ITB Asia will return to Marina Bay Sands from 15 to 17 October 2025, alongside MICE Show Asia and Travel Tech Asia. Asia’s premier travel event is already attracting unprecedented exhibition demand from National Tourism Organisations (NTOs) and Regional Tourism Organisations (RTOs) such as Singapore Tourism Board, Visit Finland, Malta Tourism Authority, Sabah Tourism Board, Tourism Authority of Thailand, Seoul Tourism Organisation, Visit Berlin, Sarawak Tourism Board, and more. Exclusive Buyer Elite Programme offers priority one-to-one meetings and unique branding opportunities. Media accreditation is now live, media may pre-register by 13 October to guarantee all-access pass.
Asian IR Expo This May: A Bigger Exhibition, New Zones, and Exclusive Dinner for the Travel and Integrated Resort Industries
After two successful editions, the Asian IR Expo is set to make its highly anticipated return to Macau from May 7-9, 2025, at The Venetian Macao.
Empowering Innovation and Inclusion: UN Tourism Leads Global Dialogue at Expo 2025 Japan
At Japan’s Expo 2025, UN Tourism highlighted the key role of innovation and education for driving transformation and female empowerment in the sector.
2025 Summer Travel Trends Revealed
Guests from the US, Brazil, Spain, and Greece are seeking domestic escapes this summer, while those in the Netherlands and Belgium are seeking adventures abroad1. From off the beaten path culinary enclaves, to star-chasing events and last-minute staycations, these are the trends shaping summer travel.
Hotel & Shop Plus 2025 Solidifies Its Global Influence
From March 31 to April 3, Hotel & Shop Plus 2025 has achieved a successful conclusion in SNIEC, Shanghai. As China's leading trade show, it has been devoted to hospitality and commercial space for more than 30 years. This event aims to be built as one-stop sourcing platform for the construction and operation of hotels and commercial space.
Global Hotel Alliance Research Reveals Independent Loyalty Programmes Are Gaining Ground as Travellers Favour Tangible Transparent Rewards over Complex Points Systems
New research from Global Hotel Alliance (GHA) has unveiled three defining trends shaping the future of hotel loyalty – simplicity, personalisation, and experiences over discounts.
Future Hospitality Summit Saudi Arabia Unveils Programme and Participants For 2025 Summit
The Future Hospitality Summit Saudi Arabia has unveiled an action packed agenda, key participants and new event features for the 2025 summit, taking place at the Mandarin Oriental Al Faisaliah in Riyadh, 11-13 May.
FHS Saudi Arabia Features Future Leadership Award at 2025 Summit
Riyadh, Saudi Arabia, 23 April 2025: The Future Hospitality Summit Saudi Arabia will recognise and reward young talent shaping the country’s ever-growing tourism, hospitality and gastronomy sectors with the Future Leadership Award, debuting at the 2025 summit, taking place at the Mandarin Oriental Al Faisaliah in Riyadh, 11-13 May.
Booking.com's 2025 Research Reveals Growing Traveler Awareness of Tourism Impact on Communities Both at Home and Abroad
Today Booking.com released the 10th edition of its annual research exploring consumer attitudes and intentions with regards to the social and ecological impact of travel. With insights from 32,000 travelers in 34 countries, and amid growing discussion of the impact of tourism on destinations, the research concludes that, for the first time, more than half of travelers (53%) are now conscious of travel’s impact on communities as well as the environment, and that two thirds (69%) now want to leave places better than when they arrived.
AAHOA Celebrates Excellence in Hospitality with 2025 Award Winners at Annual Convention
On the final day of the 2025 AAHOA Convention & Trade Show, AAHOA (Asian American Hotel Owners Association) honored excellence within the hospitality industry by recognizing hoteliers and properties through its annual awards program.
The comprehensive Hotel marketing report from Smartvel
Created by Smartvel, specialists in AI travel content, this detailed report shows the best and most effective ways to market hotels in a very competitive industry, outlining each strategy.