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Appointment

Gonzalo Güelman Ros has been appointed as General Manager at Fairmont Mayakoba

Fairmont Mayakoba, the luxurious beachfront sanctuary set amidst Riviera Maya’s pristine coastline and lush tropical mangroves, announces the appointment of Gonzalo Güelman Ros as General Manager. A respected global hospitality leader, Ros brings more than 30 years of experience across the Americas and the Caribbean, with a distinguished reputation for leading luxury resorts whilst consistently enhancing both operational performance and guest experiences. 

Fairmont
Playa del Carmen, Mexico
Development Renovation

Banyan Tree Mayakoba Unveils a New Era of Private Villa Living Following a Nearly $100 Million Transformation

Banyan Tree Mayakoba announces the completion of its multi-phased, property-wide renovation, marking the culmination of a five-year, vision-led evolution and nearly $100 million invested into enhancing the resort experience. More than a transformation of physical spaces, this milestone signals a new era of private villa living — one that deepens the resort's legacy of intentional luxury, privacy, and connection to the natural world.

Banyan Tree
Playa del Carmen, Mexico
Development Opening

Introducing Alila Mayakoba: A Soulful Luxury Retreat on Mexico’s Riviera Maya

Hyatt Hotels Corporation (NYSE:H) and RLH Properties today announced the opening of Alila Mayakoba, a luxury retreat rooted in nature and wellbeing on Mexico's Riviera Maya, marking a milestone moment for the Alila brand globally as it debuts in Latin America and the Caribbean through one of the brand's most fully realized resort expressions. Defined by Alila's place-led approach to hospitality, with wellbeing at its core, Alila Mayakoba brings the brand's core principles to life through architecture open to nature, living Mayan traditions, and an intentionally crafted guest journey.

Alila
Playa del Carmen, Mexico
Appointment

Patrick Schori has been appointed as General Manager at Alila Mayakoba

When Alila Mayakoba is expected to open its doors February 12, 2026, it will mark more than the arrival of a new resort in Mexico's Riviera Maya. It will signal a defining moment for the Alila brand itself - its first expression in Latin America and the Caribbean, set within the lush mangroves, waterways and untamed beauty of the storied Mayakoba enclave. Guiding the milestone is Patrick Schori, newly appointed General Manager, whose career has been shaped by a deep respect for place, culture, and the art of thoughtful hospitality.

Alila
Playa del Carmen, Mexico
Development Rebranding

A New Era at Sandos Caracol: Sandos Hotels & Resorts Announces Playa del Carmen Eco Park Will Now Be Known as Sandos Caracol Nature Resort & Water Park

Sandos Hotels & Resorts has announced the transition of its signature 955-room Playa del Carmen eco all-inclusive resort to the new name Sandos Caracol Nature Resort & Water Park, formerly known as Sandos Caracol Eco Resort. Following the multi-staged, multi-million-dollar renovation of several of its dining outlets, common areas, amenities, and room categories, along with the addition of new cenotes, an adults-only beach club, and more, the brand believes this new name change will usher the property into a new era of prosperity.

Sandos Hotels & Resorts
Playa del Carmen, Mexico
Development Opening

Sandos Caracol Eco Resort Debuts KIIN Beach Club: A Sophisticated Oceanfront Retreat for Adults

Sandos Caracol Eco Resort is proud to unveil its latest oceanfront addition: KIIN Beach Club - an exclusive, adults-only sanctuary offering an elevated beachside experience within the 955-room nature-focused all-inclusive. Nestled in the resort's private adult beach area, the new beach club brings together the natural beauty of the Riviera Maya with refined comfort and a vibrant atmosphere for its guests that are 18 and up.

Sandos Hotels & Resorts
Playa del Carmen, Mexico
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Development Pipeline

Live Aqua Unveils Devossion: A Bold Take on an Adults-Only Resort Experience in Playa del Carmen

As Live Aqua celebrates its 20th anniversary in 2025, the brand is ushering in a bold new chapter of luxury hospitality with the introduction of Devossion by Live Aqua - a spirited, adults-only, all-inclusive resort designed around connection, celebration, and unforgettable experiences. With its Grand Opening in October 2025, Devossion will transform an iconic beachfront property into Mexico's most engaging adults-only destination.

Live Aqua
Playa del Carmen, Mexico
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Development Pipeline

Alila Mayakoba to Debut in Riviera Maya This Winter

A transformation of the former Andaz Mayakoba Resort Riviera Maya, the resort will open with 118 refined guestrooms and 64 suites—each with a private pool. Set within 148 acres of protected mangroves and freshwater canals, guests will find a considered blend of privacy and local immersion—from outdoor treatments and regional healing rituals at the spa to culinary concepts shaped by the land and sea and unique masterclasses with local experts.  The resort's elevated interiors, community-driven programming, and strong sense of place reflect its brand ethos - driving meaningful connection to the environment and local culture.

Alila
Playa del Carmen, Mexico
Appointment

Laura Villalobos has been appointed as General Manager at Etéreo, Auberge Resorts Collection

Auberge Resorts Collection, the award-winning portfolio of one-of-a-kind luxury hotels, resorts and residences, is pleased to announce the appointment of Laura Villalobos as General Manager of Etéreo, Auberge Resorts Collection, the ethereal oceanfront retreat nestled within the exclusive Kanai development on Mexico's Riviera Maya. A seasoned hospitality leader with over 20 years of experience, Villalobos is recognized for her operational expertise, strategic vision, and passion for crafting meaningful guest experiences rooted in emotional connection.

Auberge Collection
Playa del Carmen, Mexico
Development Rebranding

Andaz Mayakoba Resort Riviera Maya to rebrand as Alila Mayakoba

Hyatt Hotels Corporation (NYSE: H) and RLH Properties today announced the planned transformation and rebranding of Andaz Mayakoba Resort Riviera Maya to Alila Mayakoba, which will mark the Alila brand's entry into Latin America and the Caribbean. Andaz Mayakoba Resort Riviera Maya is expected to suspend operations on March 2, 2025 and debut as Alila Mayakoba later this year. Alila is a luxury brand that has received substantial recognition for its place at the forefront of transformational travel. Hotels and resorts in the global brand portfolio are known for their awe-inspiring experiences that allow guests to create a sense of connection to self, place, local culture and community.

Alila
Playa del Carmen, Mexico
Appointment

Victor Tufiño has been appointed as Executive Chef at Banyan Tree Mayakoba

As Banyan Tree Mayakoba's new Executive Chef, Victor will pay homage to his diverse culinary journey that began during his childhood in Mexico and inspired his global experiences that took him everywhere from Dubai to Belgium and beyond. What began as a spark ignited through early exposure to his grandfather's seafood restaurant and his mother's kitchen has grown into a vibrant passion for culinary artistry that will be a not-to-miss display of excellence on property. Victor has perfected his skills through rigorous training opportunities, kitchen, and leadership positions, having done stints around the world that fueled his ability to explore diverse cuisines and techniques. He has also held high-level titles at major events and festivals that speak to his ability to innovate and adapt, and brings to Banyan Tree Mayakoba a respect for sustainable culinary practices, environmental stewardship, and a shared love for telling stories through the gastronomic experience.

Banyan Tree
Playa del Carmen, Mexico
Appointment

Afonso Cunha has been appointed as General Manager at Banyan Tree Mayakoba

With a career that spans 25 years in luxury hospitality, Afonso is perfectly poised for his new role as general manager of Banyan Tree Mayakoba. Boasting a resume comprising impressive international titles, Afonso has held positions at iconic properties such as Four Seasons Hotels and Resorts in the Middle East, the Ritz Hotel Lisbon, and most recently at the exclusive 7Pines Resort Ibiza. Throughout his career, he has honed his skills in operations, strategic vision, and collaboration, and is praised for his thoughtful leadership that has enabled his previous properties to remain at the forefront of the industry. Afonso's ability to adapt to and celebrate diverse cultures, alongside his commitment to personalized service aligns perfectly with Banyan Tree Mayakoba's philosophy of creating memorable experiences for its guests. In his new role, Afonso will play an integral part in ushering in a new era of growth, evolution, and legacy for the renowned property.

Banyan Tree
Playa del Carmen, Mexico
Development Pipeline

Playa Hotels & Resorts Set To Debut Kimpton Tres Rios, The Brand’s First Ever All-inclusive Resort In Mexico

Playa Hotels & Resorts N.V. (NASDAQ: PLYA, Playa), a leading owner and operator of all-inclusive resorts in Mexico and the Caribbean today announced reservations are officially open for Kimpton Tres Rios, its newest managed all-inclusive property, for stays in early 2025. Kimpton Tres Rios marks an important first for the Kimpton brand, part of IHG Hotels & Resorts luxury and lifestyle portfolio, as the first all-inclusive resort for the renowned boutique luxury brand.

Indigo
Playa del Carmen, Mexico
Appointment

Susan Williams has been appointed as Director of Sales and Marketing at Andaz Mayakoba

Andaz Mayakoba announced the appointment of Susan Williams as director of sales and marketing for the 214-room, luxury oceanfront resort in the heart of Riviera Maya. Williams brings a wealth of experience to the award-winning property with over 20 years of experience spanning sales, revenue marketing both at Hyatt and numerous other resorts throughout Mexico.

Andaz
Playa del Carmen, Mexico
Appointment

Axel Najera has been appointed as Assistant Director of Marketing at Fairmont Mayakoba

Axel Najera, a seasoned marketing professional with a career spanning over two decades, hails from Mexico City. He holds a master's degree in media planning and has honed his skills across various sectors, including a blend of advertising and hospitality well suited to this role. Axel's career journey includes notable tenures at prestigious advertising agencies such as Leo Burnett, Grey México and BBDO. He also boasts extensive experience in the pharmaceutical industry, having led Marketing and Public Relations at MSD México for 12 years. In addition to his corporate roles, Axel successfully ran his own marketing agency for six years, demonstrating his entrepreneurial spirit and strategic acumen. His passion for the hotel industry was ignited during his four remarkable years with Fairmont, further enriched by his experience at a hotel in Anguilla and a Mexican luxury hospitality brand. Now, Axel returns to Fairmont Mayakoba, bringing with him a renewed commitment to excellence in his new role at the property.

Fairmont
Playa del Carmen, Mexico