Questions and Answers from This Article Why is AI governance becoming more important than AI adoption in hotels? ... What role will hotel managers play in an AI-driven hospitality industry?
Everyone knew AI would dominate the conversation at HITEC 2026 in San Antonio. ... How will AI change the role of hotel managers and leaders?
Hotel companies continue to express caution about exposing guest or employee information to large language models and other AI platforms. ... "We don't use personally identifiable guest or employee information in our AI initiatives.
One hotel group we work with were using the best-in-class systems across the board. ... Hotels need action not just insight. Human-in-the-loop AI is the right posture for this industry right now. Nobody wants a fully autonomous agent making rate decisions unsupervised.
AI agents are already recommending hotels. The next step is booking them directly. The question is whether your property is recommended by AI and whether it shows up accurately. ... Being mentioned in credible external sources signals authority to AI, and this goes beyond backlinks. AI learns from what is written about your property across the open web.
Technology projects in hospitality are rarely simple by default. ... They were about removing friction for both guests and hotel teams.
Everyone knew that ‘AI’ would be the buzz word, but for this iteration in San Antonio, the mission was to get a glimpse of which companies actually had the goods. ... In short, AI agents are infrastructure, and fast movers can reap big rewards. I’m keeping this one brand-agnostic but needless to say, some vendors are definitely better than others.
Utilizing advanced AI technologies, hoteliers can gain valuable insights and benchmarking across properties. ... Beyond tipping, TIPMO was created to help hospitality employees gain faster access to their earnings and participate more fully in the financial system.
. — Inn-Flow , the leading back-office platform built for hotels, is showcasing key investments in automation and AI at HITEC 2026, taking place in San Antonio, June 15-18. ... Inn-Flow's latest investments in AI and automation are designed to modernize the hotel back office by connecting the work, data and decisions that drive profitable operations.
SAN FRANCISCO, CA — Canary Technologies, the award-winning global leader in agentic AI for hotel and guest management, today announced the launch of the Agentic Sales Coordinator, a new solution that autonomously ... Harman Singh Narula, Co-Founder and CEO of Canary Technologies The Agentic Sales Coordinator expands Canary's suite of AI solutions for hotel operations including AI Voice, AI Contracts, AI Webchat, AI
“As AI rapidly reshapes how consumers discover and engage with digital commerce, UrVenue is investing in the next evolution of our platform to make experience inventory more accessible, intelligent, and ... In addition to extending these capabilities, we look forward to discussing our AI strategy (with active development toward Model Context Protocol enablement) with all hoteliers looking for an AI-powered
Hotels utilizing the platform have seen substantial increases in guest transaction activity. ... HCN is helping hotels participate in that value creation for the first time."
Actabl engineers work hand in hand with a hotel company's team to build custom solutions on the data Actabl already manages, from advanced analytics to AI-powered workflows. ... Actabl is opening up the program to hotel owners and managers interested in working together to build the AI foundation and AI solutions unique to their businesses.
Sirma Group Holding (Sirma) , a European technology group specializing in enterprise digital transformation and AI, will bring its hospitality expertise and enterprise AI vision to HITEC 2026 in San Antonio ... , where the company will engage hotel leaders in conversations around the future of operational intelligence, connected ecosystems, and real-world AI adoption in hospitality.
Gonzales Convention Center, the historic hotel is preparing to install Navigator 2.0 in-room tablets from Hotel Communication Network (HCN) to give guests mobile access to services and amenities and provide ... Recognized by the Historic Hotels of America, our AAA four-diamond hotel is the second most photographed building in San Antonio.