The 404-room resort in Toronto implemented Salesforce Sales and Marketing Cloud for rich guest profiles and personalized guest journeys, but needed Hapi’s experienced hospitality team to access the necessary data.
Hotel luxury is a moving target. Of course, the visibility of design trends makes decade-over-decade changes in décor and furnishing relatively easy to call attention to as the engine of this continuous evolution. But let us not forget the underlying ‘invisibility’ that powerful technologies play in reinforcing the five-star hotel experience.
Thoughtful design details are revealed in Hilton Toronto's reimagined guest rooms and elevated restaurant experience.
GBTA is excited to announce that Janette Acosta Sanchez has been named to lead GBTA Canada, effective immediately. Reporting to Cristina Scott, SVP Americas, Janette will have responsibility for the continued growth and success of GBTA's membership, advocacy and volunteer programs in Canada. As Country Director-Canada, she now oversees the bringing together of constituents and focus areas at multiple Canadian events throughout each year, culminating in the annual GBTA Canada Conference, which Janette and GBTA are hosting this year at the Beanfield Centre in Toronto, April 22-24.
Visionary real estate developer Peter Freed of Freed Developments announces first-ever Freed Hotel and Residences tower located at Adelaide and Duncan, just west of University. This $800M skyscraper will bring both Katsuya by Sam Nazarian's Disruptive Group by sbe and artwork by renowned Japanese artist Takashi Murakami to Toronto. Designed by Chicago-based tall building experts Adrian Smith + Gordon Gill Architecture, renowned for the next world's tallest and most luxurious skyscraper Jeddah Tower in Saudi Arabia, as well as Central Park Tower in New York, the project will feature 100 five star luxury hotel rooms and 400 luxury condominiums with a world class Skybar/restaurant on the 63rd floor, boutique spa, and a 10,000 sq ft Katsuya Restaurant on the 2nd floor.
Steps away from the iconic Yorkville and Rosedale neighbourhoods, this 184‑room hotel marks the brand's Canadian launch with chic spaces, locally inspired cuisine and superb amenities.
On the heels of introducing three new members to its leadership team, Four Seasons Hotel Toronto is announcing the appointment, and return, of the property's new Senior Spa Director Carlos Calvo Rodríguez.
A new member of the Four Seasons family, Director of Rooms Angelica Sanz Rincón has approximately twelve years of progressive experience within the luxury hospitality space. With roles ranging from director of guest relations and director of front office to hotel manager and director of residences, Angelica has a vast knowledge and history in servicing hotels.
With more than twelve years of hotel operations and management specializing in food and beverage, Kristi is a passionate and highly motivated hospitality professional. Before joining Four Seasons, she was the director of food and beverage and director of quality improvement providing strategic oversight to various operational departments at several luxury hotels. Honing in on her leadership skills, Kristi moved on to fulfil the role of regional head of learning and development where she was based in Dubai and responsible for 15 hotels in 10 countries across the Americas, the Middle East, Europe, and India. Post-pandemic, Kristi returned to Toronto, where she was appointed the area director of operational service excellence, americas.
When searching for a new Hotel Manager, the team at Four Seasons Hotel Toronto did not have to look far. With an unparalleled level of service built in the hands of its employees, Four Seasons takes pride in developing talent from within. As a well-tenured employee with a combined five years of experience at the brand's global flagship, Maxime Regad was the best person for the job.
Sound on. W Hotels Worldwide, part of Marriott Bonvoy's portfolio of 30 extraordinary hotel brands, today announces the opening of W Toronto. Rising 11 stories in the vibrant, creatively charged neighborhood of Yorkville, the hotel is a celebration of Toronto's storied art scene, diversity of culture, and legacy of non-conformity. Destined to bring a new energy and sophistication to the city's luxury lifestyle hospitality scene, W Toronto gives locals a new playground and travelers an authentic, socially charged retreat.
Cabot, the developer and operator of master-planned golf resort communities, announced today that Michele Sweeting has been appointed as Executive Vice President of Design and Procurement.
Toronto's iconic Sheraton Centre Toronto Hotel has been a staple in the downtown core for decades. The hotel has been completely reimagined with renovations and enhancements from top to bottom that continue to roll out throughout 2022 and mark the most extensive renovation in the hotel's 50-year history.
Following nearly two years of renovation work, Sheraton Gateway Hotel in Toronto International Airport is ready to debut a dramatically different airport hotel experience. The 484-room hotel, one of Canada's busiest, has undergone a massive $30 million makeover bringing technology, design, and style to the international stopover, as part of Sheraton's global design transformation. The renovation, now fully complete, is the latest example of an emerging generation of airport hotels that are intended to function as destinations, places where one might reasonably stay longer than a single night.
Cabot, the developer and operator of master-planned golf resort communities, announced today that Sharon Cohen has joined the executive team as Chief Talent and Culture Officer.
Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the opening of a 15,000 Sq. foot contact center in Toronto to service customer travel itinerary needs for one of the world’s most well-recognized financial services companies.
Cabot, the developer and operator of master-planned golf resort communities, announced today that Hannes Portmann has been appointed Chief Financial Officer, commencing late January 2022. In this role, Portmann will oversee company and property-level finances and manage accounting, strategic planning, and corporate strategy.
Four Seasons Hotel Toronto introduces Patrick Pollak as General Manager as he ushers the Hotel into its exciting new chapter. Pollak joins the brand's global flagship property from Four Seasons Hotel Guangzhou and brings an impressive 25-year tenure with Four Seasons.
Four Seasons Hotel Toronto announces the appointment of Chef Colin Henderson as Chef de Cuisine of Café Boulud. Chef Colin most recently held the position of Sous Chef, beginning his tenure with Four Seasons at the brand's global flagship property in August of 2018. Chef Colin spent years carefully mastering the artful and rich dishes Café Boulud has become renowned for.
Hyatt Hotels Corporation (NYSE: H) and Oxford Properties are pleased to open its doors to the highly anticipated, restored Park Hyatt Toronto hotel. Long considered one of Toronto's most iconic addresses, the property offers deeply personalized and engaged service as the cornerstone of the hotel's revival.