positioning hotels for AI-powered travel planning. ... Milestone Milestone is the AI-native platform that helps brands measure their visibility in AI search, automate the content recommendations, and build AI-first websites that are discoverable across ChatGPT
Across the two-day partner conference in Las Vegas, the announcements and product demos pointed to the same shift: that AI is embedded across traveler experiences, partner workflows, developer tools, and ... Travelers want to know that a trusted travel company has their back if something goes wrong. And that’s why nearly 70% of travelers still turn to trusted travel companies over AI chatbots and agents.
Grounded in Marriott's own data and backed by the power of Marriott Bonvoy's portfolio of offerings, Ask Bonvoy is designed to meet travelers in a modern way at every point in their journey, whether they ... Marriott actively collaborates with numerous tech companies and is partnering with Google on its forthcoming Google AI Mode travel product and with Open AI on its Ad Pilot Program.
Year to date performance has generally been better than many expected, and the industry has so far avoided the major disruptions that have impacted travel demand in previous years. ... That sentiment was reflected not only in the presentations but also in conversations happening in hallways, networking sessions, and owner meetings.
Meanwhile, more than 1.6 million travellers enrolled in Trusted Traveller Programmes (TTP), including Global Entry, NEXUS and SENTRI, allowing expedited entry across the three host nation borders. ... From Germany’s early focus on visa facilitation to the trusted traveller solutions seen in 2026, we are witnessing the emergence of a new model for travel.
The AI Guest Engine: Unlike static loyalty programs, Journey uses AI-powered intelligence to help hoteliers better understand guest behavior, preferences, and intent. ... The chains taught the world to stay in the same room over and over. We reward people for choosing the places worth remembering, and for the first time, independents set the terms.
“As AI rapidly reshapes how consumers discover and engage with digital commerce, UrVenue is investing in the next evolution of our platform to make experience inventory more accessible, intelligent, and ... In addition to extending these capabilities, we look forward to discussing our AI strategy (with active development toward Model Context Protocol enablement) with all hoteliers looking for an AI-powered
As the world leader in guestroom tablets following the June 2025 acquisition of Crave Interactive, HCN’s platform has evolved into an AI-powered digital concierge, a guest communication hub, room controller ... “Travelers spend billions of dollars annually at their destinations, making purchase decisions while staying in hotels,” Bidner said.
Booking.com ’s conference presentation reported that 75% of their customers expressed optimism about travel in 2026. 2. ... travel. 3.
AI Is Driving Demand – And Raising New Questions At NYU, some hotel leaders pointed to AI-driven investment as a contributor to economic growth and travel demand. That's not difficult to see. ... Many of those workers are staying in hotels, particularly in secondary and tertiary markets. In some places, AI is already creating measurable hotel demand.
Wilmington, Delaware – RobosizeME , a leading provider of AI-enabled workflow automation solutions tailored to hotel groups, today announced that a luxury-focused U.S. hotel group has surpassed 3,000 ... The automation deployment includes solutions supporting commission reconciliation with travel agencies and online travel agencies, complimentary room management, travel partner billing, purchase order
departments is necessary for success in any AI implementation. ... Hilton Grand Vacations acquired Bluegreen Vacations in January 2024 and Diamond Resorts International in August 2021 Marriott Vacations Worldwide acquired Welk Resorts in January 2021 Travel + Leisure
Hotel rates are expected to remain largely flat as competition and price-sensitive travelers drive selective discounts, with modest growth of 1.35% signaling a gradual, disciplined recovery in pricing ... AI adoption is accelerating in hospitality, improving operations, guest services and revenue management, with venture capital investment fueling innovation and broader implementation.
I had to figure this out in a hurry. ... In a more common example, if someone breaks a heel on their way out, we can fix it right in the building. If a guest’s kid is getting a little cranky (I know your kid wouldn’t!)
Highgate will take over management of the 909-room Lotte New York Palace Hotel in June 2026, anchoring a broader partnership covering hotel operations, global distribution, AI technology, and talent exchange ... Both firms believe this is a structurally underexploited opportunity in global hospitality and intend to address it together. Technology and AI in hospitality.
Launched in partnership with Samuels & Associates, the property marks Kasa's debut in Boston, bringing its proven hospitality operating platform to one of the most high-demand, under-supplied cities in ... Set in the vibrant Fenway district, Kasa Boston at Fenway brings Kasa's signature experience to the full spectrum of modern travelers: business and leisure guests, extended-stay visitors, corporate groups
Cornell survey of 1,029 U.S. travelers finds AI ranks 4th in travel planning tools, with accuracy concerns cited by 60%+ as the top barrier, and adoption motivations varying sharply across Budget, Premium ... of each traveler segment. 8 Key Takeaways AI adoption in travel planning is real but not yet dominant.
Sirma Group will exhibit at HITEC 2026 in San Antonio (June 15-18), showcasing its Vela AI agent and Travel Hospitality 360 Connect framework for enterprise-wide operational intelligence. ... Sirma Group Holding (Sirma) , a European technology group specializing in enterprise digital transformation and AI, will bring its hospitality expertise and enterprise AI vision to HITEC 2026 in San Antonio
hotels to operate effectively in the AI-driven travel landscape. ... At Kismet, our focus is on helping hotels become discoverable and transactable in the AI era.
While 58% of travel buyers say AI has had little or no impact on their programs to date, interest in AI-driven capabilities is widespread. ... management and rebooking 85%: AI-powered traveler support 83%: conversational booking experiences In addition, buyers are comfortable with various AI use cases within managed corporate travel.