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Appointment

Charles Fisher has been appointed as Resort Manager at Four Seasons Resort Lanai at Manele Bay

Fisher, a 13-year veteran of Four Seasons Hotels and Resorts, has worked in management positions throughout Asia, Europe and North America. Charles makes the move to Hawaii from Four Seasons Resort Chiang Mai, where he served as Resort Manager for the 163-room luxury resort in the Mae Rim Valley of Thailand. Prior to Chiang Mai, Fisher was with the Regent Singapore, a Four Seasons hotel, as the Director of Rooms. His past Four Seasons experience also includes globetrotting appointments in Nevis in the West Indies, New York City and London. Fisher is a graduate of Oxford Brookes University in the United Kingdom where he earned a Bachelor of Science degree with honours in hotel and restaurant management. He is also the recipient of the United Kingdom’s Acorn Award, which showcases the top 30 under 30 years of age in the hospitality business. An avid outdoor enthusiast, Fisher looks forward to experiencing island life on Lanai and exploring the many off-the-beaten path adventures.

Four Seasons
Lanai City, Hawaii, United States
Appointment

Ulrich Krauer has been appointed as General Manager at Halekulani

Halekulani Corporation, which owns and manages both Halekulani and the Waikiki Parc Hotel on Oahu, Hawaii, has appointed Ulrich Krauer to the position of General Manager of Halekulani. Mr. Krauer, who has helmed several of the world’s most iconic hotels during the course of his career, will join Halekulani on August 27, 2012 and will be responsible for directing all aspects of day-to-day management and operations of the legendary 453-room property. This announcement was made by Peter Shaindlin, Chief Operating Officer of Halekulani Corporation. Mr. Krauer most recently served as Asset Manager to Somerset Grace Bay in the Caribbean and, previously, as General Manager of Kona Village Resort on the Big Island. In addition, he has held the position of Manager Director and General Manager at the St. Regis Monarch Beach and Sonoma Mission Inn in California; Hotel Crescent Court in Dallas, Texas; Hotel La Samanna in St. Martin, French West Indies and the legendary Hotel Bel Air in Beverly Hills. He also served as Resident Manager at the Mansion on Turtle Creek in Dallas and the Grand Bay Hotel Miami. Mr. Krauer’s international experience includes management positions in five-star properties in Bern, Davos, Locarno, St. Moritz and Vevey in Switzerland; Megeve, France; St. Andrews, Scotland; Costa Smeralda in Sardinia and the luxury cruise ship MS Vistafjord of Norwegian America Lines. Hailing originally from Bern, Switzerland, Mr. Krauer is fluent in English and German, and proficient in Italian, French and Spanish. He is a passionate aficionado of Hawaiian culture, culinary arts and wine, and is an avid outdoor sports enthusiast.

Halekulani
Honolulu, Hawaii, United States
Appointment

Frank Lonardo has been appointed as Director of Sales at Turtle Bay Resort

Frank Lonardo most recently served as hotel sales task force manager for multiple luxury properties in markets on the east and west coasts of the US Mainland, including Portofino Hotel and Yacht Club in Redondo Beach, California; The Woodmark Resort, Spa and Yacht Club in Kirkland, Washington; The Madison Hotel in Washington, DC; and Stowe Mountain Resort and Spa in Vermont.

Pyramid Global Hospitality
Oahu, Hawaii, United States
Appointment

Natalie Caceres has been appointed as Sales Manager at Holiday Inn Waikiki Beachcomber Resort

Caceres began her career with Outrigger Hotels and Resorts in 2006 as a guest service representative at the OHANA Waikiki West hotel. Two years later, she was promoted to guest service manager at the then OHANA Waikiki Beachcomber. In 2011, she became a sales coordinator where her skills and talents were quickly recognized and rewarded with her new promotion.

Outrigger
Waikiki, Hawaii, United States
Appointment

Michael Wilding has been appointed as General Manager at DoubleTree by Hilton Alana Waikiki

Wilding most recently served as resident manager at the Hilton Hawaiian Village Waikiki Beach Resort. He first started at the flagship property in 2000 as director of front office operations, and was later promoted to executive assistant manager, before being promoted to resident manager in 2007. Wilding began his career with Hilton Hotels in 1989 at the Irvine Hilton & Towers as a food and beverage management trainee. In 1991, he moved to the Hilton Anaheim Hotel & Towers where he was promoted to front office manager of the 1,576-room property. Since then, he has served at two other Hiltons in California, including the Hilton Los Angeles as assistant director of front office operations, and the Hilton Los Angeles Airport, where he was director of front office operations. Throughout his career, Michael has been recognized for his leadership, winning the Hilton Leadership Award twice.

Hilton
Honolulu, Hawaii, United States
Appointment

Tracy Walker has been appointed as General Manager at Hilton Hawaiian Village

Walker is a 24-year industry veteran and has been affiliated with Hilton Worldwide since 2002, most recently serving as general manager of the Hilton Orlando Bonnet Creek. Before that, she served as general manager for Hilton Newark Airport and previously worked for the Fontainebleau on Miami Beach and Hilton Chicago. Prior to joining Hilton, Walker was employed by Wyndham Hotels Corporation as general manager for The Mayfair in St. Louis and hotel manager for the Wyndham Salt Lake City. Walker began her career with Hilton at the Burbank Airport Hilton and Convention Center. It was at this hotel that she was named Employee of the Year and her prize was a trip to Hawaii with a stay at Hilton Hawaiian Village. With her new post, Walker has returned to the hotel that she enjoyed decades ago as a rising star.

Hilton Hawaiian Village Waikiki Beach Resort
Honolulu, Hawaii, United States
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Appointment

Danna Holck has been promoted to Vice President and General Manager at Turtle Bay Resort

Benchmark Hospitality International has announced the promotion of Danna Holck to vice president and general manager for Turtle Bay Resort, the legendary property on Oahu’s North Shore. Greg Champion, Benchmark’s chief operating officer, made the announcement.Danna Holck was previously general manager at Turtle Bay Resort. Her appointment to this position last year marked her return to her native Oahu. Prior to joining Benchmark Hospitality International, Ms. Holck served as general manager for Rio Mar Beach Resort & Spa in Rio Grande, Puerto Rico. She has previously held general manager and executive-level positions at major resorts throughout the United States.

Pyramid Global Hospitality
Oahu, Hawaii, United States
Appointment

Julie Arigo has been appointed as Hotel Manager at Waikiki Parc Hotel

Julie Arigo has been promoted to general manager of the Waikiki Parc Hotel, the hotel’s owner, the Halekulani Corp. said Friday. Arigo has 18 years of service with the hotel and served most recently as hotel manager. She has previously worked for Sheraton and Westin hotels, the company said. Arigo holds a degree in business administration with an emphasis in travel industry management from the University of Hawaii at Manoa. She is also vice chairwoman of Hawaii Lodging and Tourism Association.

Waikiki Parc Hotel
Honolulu, Hawaii, United States
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Appointment

Loan Montgomery-Freitas has been promoted to Assistant Resort Manager at Wyndham Vacation Resorts Royal Garden

Bruce Schneider, vice president of condominium and vacation ownership at Outrigger Enterprises Group, is pleased to announce the promotion of Loan Montgomery-Freitas to assistant resort manager at the Wyndham Vacation Resorts Royal Garden at Waikiki. In her new role, Montgomery-Freitas is responsible for assisting the resort manager with all aspects of hotel operations. Montgomery-Freitas was most recently front office manager at the Holiday Inn® Waikiki Beachcomber Resort where she saw that property through two brand transitions. Prior to that, she was front office manager at the OHANA Waikiki West hotel and assistant manager at the OHANA Waikiki East.

Outrigger
Waikiki, Hawaii, United States
Appointment

Claudine Flores has been named Director of Group Sales at Four Seasons Resort Lanai

Flores, originally from Paris, France, makes the move to Hawaii from Four Seasons Hotel Silicon Valley at East Palo Alto, where she served as director of sales for the 200-room luxury hotel. While at Silicon Valley, she achieved the coveted Four Seasons President’s Club status for exceeding her annual goal by 122 percent. Prior to joining Four Seasons, Flores held various sales manager positions with Joie de Vivre Hotels and Stanford Park Hotel in northern California.

Four Seasons
Manele Bay, Hawaii, United States
Appointment

Rodger MacDonald has been appointed as Director of Marketing at Hilton Waikoloa Village

Rodger MacDonald has been named director of marketing and will lead brand management at Hilton Waikoloa Village, delivering top line results through direct interaction with all revenue generating departments at the resort. MacDonald boasts an extensive hospitality background with almost 30 years of successful senior executive hospitality and management experience in Hawaii, across the United States, Mexico, Europe and South America. Most recently, MacDonald served as the executive director of sales and marketing for Kona Village Resort. Among his many accomplishments, MacDonald successfully directed the marketing and sales effort as the Ojai Valley Inn & Spa underwent a multi-million dollar restoration and repositioning from a AAA Three Diamond to Five Diamond resort.

Hilton Waikoloa Village
Waikoloa, Hawaii, United States
Appointment

Paul Toner has been named General Manager at JW Marriott Ihilani Resort & Spa at Ko Olina

Marriott International, Inc. has announced the appointment of Paul Toner as general manager of the JW Marriott Ihilani Resort & Spa at Ko Olina on Oahu. Toner assumed his new post January 14, succeeding Dan Banchiu who is retiring after 32 years with the company. Most recently Toner was senior vice president and chief operating officer of RockResorts and Vail Resorts Hospitality, which he joined in 2008 following many years as a senior executive with Marriott International in the Hawaiian Islands.

JW Marriott Ihilani Resort & Spa at Ko Olina
Oahu, Hawaii, United States
Appointment

Terry Hamada has been appointed as Director of Food and Beverage at Halekulani

Halekulani Corporation, which owns and manages the world-renowned Halekulani and Waikiki Parc Hotels on Oahu has appointed Mr. Terry Hamada to the position of Director of Food and Beverage at Halekulani. Mr. Hamada will assume his new position as of February 1, 2012. The announcement was made today by Peter Shaindlin, Chief Operating Officer of Halekulani Corporation. Mr. Hamada joins the Halekulani executive team from his recent tenure as Hotel Manager of the Grand Park Otaru Hotel in Hokkaido, Japan. His award-winning achievements include the gold medal in the International Exhibition of Culinary Art, an event considered the culinary equivalent of the International Olympics.

Halekulani
Waikiki, Hawaii, United States
Appointment

J. Scott Robison has been appointed as Director of Sales & Marketing at The Ritz-Carlton, Kapalua

Hailing from Virginia, Robison’s most recent achievements as director of sales and marketing at The Ritz-Carlton, Tysons Corner, will bring to the luxury 463-room seaside property a dynamic new perspective. During his tenure, the DC-metro area hotel experienced double-digit RevPAR growth and 23% market share growth for 2011, while leading a sales and marketing team of 18 -- representing group, catering, business travel, leisure segments, and all public relations, marketing and revenue management efforts. Such successes resulted in Robison receiving numerous accolades and awards from Ritz-Carlton’s regional and global sales organizations, as well as hotel ownership. His team also landed Host Hotels & Resorts' “2010 Sales and Marketing Team of the Year Award” for luxury and resort class hotels. Prior to joining the international luxury brand, Scott served as director of sales at Virginia’s Lansdowne Resort and held several management positions with Hiltons' Washington, D.C. and Doubletree Hotels. Robison is a graduate of Virginia Tech, with a Bachelor of Science in Hospitality and Tourism Management and a Concentration in Hospitality Management and Business. An avid sports enthusiast, Scott is excited to explore Maui’s many natural riches, to better navigate his new ‘backyard’ in anticipation of the arrival of his wife and two children this Summer.

The Ritz-Carlton, Kapalua
Maui, Hawaii, United States
Appointment

Karen Yonemoto has been appointed as Sales Manager at Pagoda Hotel

Aqua Hotels & Resorts (www.aquaresorts.com) announced that Brian “Kovy” Kovaloff and Karen Yonemoto have joined the Pagoda Hotel management team. Prior to joining Aqua, Yonemoto was Sales Manager at Aloha Holidays and for twenty years with HTH Corporation. During her tenure with HTH, she held various sales positions for the Pacific Beach Hotel, King Kamehameha Kona Beach Hotel and the Pagoda Hotel. She was instrumental in creating and facilitating the Pagoda corporate program “Premier Club”. She was also responsible for bringing the Center for Asia Pacific Exchange (CAPE) and the Marianas program which the Pagoda still welcomes today. Yonemoto graduated with a B.Ed. and received a post degree in education from the University of Hawaii at Manoa.

Aqua-Aston Hospitality
Honolulu, Hawaii, United States
Appointment

Brian “Kovy” Kovaloff has been appointed as Hotel Manager at Pagoda Hotel

Aqua Hotels & Resorts (www.aquaresorts.com) announced that Brian “Kovy” Kovaloff and Karen Yonemoto have joined the Pagoda Hotel management team. Kovaloff has been with Aqua since 2008 and was most recently Area Director of Facilities at the Aqua Palms & Spa and Pagoda Hotel. Prior to joining Aqua, Kovaloff worked in engineering at Hyatt Regency Waikiki and Aston Waikiki Beach Hotel as Engineering Supervisor and Safety Manager. Kovaloff graduated from Kamehameha Schools and completed the Building Maintenance Program at Honolulu Community College.

Aqua-Aston Hospitality
Honolulu, Hawaii, United States
Appointment

Noelani Cashman-Aiu has been appointed as hotel manager at Fairmont Orchid

Cashman-Aiu joins The Fairmont Orchid, Hawaii from the Hapuna Beach Prince Hotel where she held the position of hotel manager.She began her hospitality career at the Sheraton Waikiki as a guest service agent and in subsequent years held a variety of progressive roles, including hotel assistant manager, guest relations manager, account executive, senior sales manager, and director of training. In 2004, Cashman-Aiu relocated to the Big Island as director of operations for the Sheraton Keauhou Bay Resort and Spa. She joined Prince Hotels in 2008 as hotel manager for the Mauna Kea Beach Hotel until 2010 when she was appointed to her most recent position as hotel manager, Hapuna Beach Prince Hotel.

Four Seasons
Waimea, Hawaii, United States