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Appointment

Susan Barnes has been appointed as Director of Incentive Sales at Turtle Bay Resort

Susan Barnes brings nearly 30 years of extensive sales and operations experience to Turtle Bay Resort. Her career started at Starwood Hotels & Resorts, where she progressed to Director of Sales, a title she brought to the renowned La Quinta Resort near Palm Springs, CA. Susan became Regional Sales Director at Miraval Resort before starting a 21-year tenure with KSL resorts, where she won the Sales Superstar Award for 18 of those years. As Global Sales Director - Midwest & Incentives for KSL Resorts, Susan was the brand ambassador who led efforts to expand new business opportunities and develop existing partnerships across a portfolio of 24 resorts worldwide. As Director of Incentive Sales at Turtle Bay Resort, Susan will be responsible for soliciting and managing group business in the Midwest and Incentive market while delivering outstanding service.

Pyramid Global Hospitality
Kahuku, Hawaii, United States
Appointment

Rainell Mano has been appointed as Director of Sales & Events at Turtle Bay Resort

Hailing from neighboring island Lana'i, Rainell brings over 20 years of expertise in sales, marketing, and business event management to Turtle Bay Resort with a proven track record of curating unforgettable experiences rooted in the essence of the āina. Her career began in 1999 at the prestigious Starwood Luxury collection of Manele Bay Hotel and the Lodge at Koele before joining the Four Seasons Rebranding Team on Lana'i from 2003-2006. Subsequently, Rainell held management and leadership positions at Sheraton Maui, Fairmont Kea, Four Seasons Wailea, Wailea Beach Resort, Island Knot Weddings, Studio V Events, and most recently, as the General Manager and Managing Director of PRA Business Events, Hawaiʻi's West Region. In 2019, Rainell was the Vice President of membership for Meeting Planner International's Aloha Chapter. Throughout her career, Rainell Mano has immersed herself in diverse branding cultures, destination management companies (DMC), and non-traditional marketing opportunities. As Rainell assumes the role of Director of Sales and Events at Turtle Bay Resort, she brings with her a wealth of hospitality experience, a deep appreciation for Hawaiʻi's rich cultural heritage, and a passion for creating extraordinary guest experiences.

Pyramid Global Hospitality
Kahuku, Hawaii, United States
Appointment

Walter De Leon has been appointed as Director of Housekeeping at Courtyard by Marriott King Kamehameha's Kona Beach Hotel

Walter De Leon has been hired as Director of Housekeeping at Pacifica Hotels' King Kamehameha Beach Resort in Kailua-Kona, Hawaii. Prior to his new role, he was Housekeeping Operations Manager at Caesars Entertainment in Las Vegas. He also held positions including, Assistant Executive Housekeeping Manager, Hotel Operations Manager, and Front Desk Supervisor at Caesars Entertainment.

Pacifica Hotels
Kailua-Kona, Hawaii, United States
Appointment

Pete Alles has been appointed as General Manager at Mauna Lani, Auberge Resorts Collection

Mauna Lani, Auberge Resorts Collection has appointed Pete Alles as General Manager of its illustrious resort on the Kohala Coast. A seasoned industry leader with over 20 years of hospitality experience - including a tenure as Resort Manager for Mauna Lani - Alles will oversee day-to-day operations and guest experiences at the award-winning property.

Auberge Collection
Waimea, Hawaii, United States
Appointment

Avi Phookan has been promoted to General Manager at Four Seasons Resort Lanai

Avi Phookan is a veteran hotelier with international and state-side experience, joining Four Seasons as Resort Manager at Four Seasons Resort Lanai. Prior to that he held a series of progressive roles, starting in food and beverage with The Ritz-Carlton in Grand Cayman and traveling to properties from Dubai and Doha to New Orleans, Charleston and Alaia Belize, including multiple pre-opening projects.

Four Seasons
Lanai, Hawaii, United States
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Appointment

David Emig has been promoted to General Manager at Sensei Lanai, A Four Seasons Resort

With a more than two decade-long career with Four Seasons, David Emig has a wealth of experience at properties around the globe, most recently as Resort Manager of the wellness retreat at Sensei Lanai. He has held a number of senior management positions in diverse locations including the Maldives, London, Shanghai, Singapore and Austin. Sensei Lanai is the first wellness retreat in the Four Seasons portfolio, bringing a wellness intention to all areas of the operation. Emig knows how to coordinate the finer points of the first-of-its-kind partnership that brought the two together, with a focus on guest experience and service culture.

Four Seasons
Lanai, Hawaii, United States
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Appointment

Alex Amorin has been promoted to Executive Chef at Timbers Kaua‘i at Hōkūala

Timbers Kaua'i at Hōkūala, the award-winning, oceanfront resort community, has promoted Chef Alex Amorin to the position of executive chef. Following his successful tenure as chef de cuisine, Chef Amorin's ascension to this esteemed role promises to further enhance the property's reputation for delivering innovative, farm-to-fork fare. Marked by Chef Amorin's vision for celebrating local flavors, global influences, and the joy of shared dining experiences, Timbers Kaua'i at Hōkūala anticipates an exciting new chapter for Hualani's Restaurant.

Timbers Company
Hōkūala, Hawaii, United States
Development Opening

Now Open: Kona Village, A Rosewood Resort

Along the pristine shores of Kahuwai Bay on Hawaiʻi's Kona Coast awaits a captivating destination sought after by voyagers for centuries. First discovered by Polynesians around the year 1000 AD and built into a thriving fishing village, these shores have continued to evolve during its long and layered history. Officially open to guests as of July 1, Kona Village, A Rosewood Resort is privileged to call this sacred land of Kaʻūpūlehu home. An inspired reimagination of the original Kona Village Resort, which first emerged on the site in the 1960s and subsequently shuttered in 2011, a familiar silhouette has returned to the island's horizon. Kennedy Wilson, the innovative global real estate investment company renowned for its commitment to responsible and sustainable development in Hawaiʻi, has partnered with Rosewood Hotels & Resorts® to develop a property experience that honors the elements that made the island hideaway so beloved, while deepening the resort's connection to its powerful cultural legacy and its embodiment of long-etched, key values - particularly the Hawaiian tradition of hoʻokipa: hospitality of complete giving.

Rosewood
Kailua-Kona, Hawaii, United States
Development Rebranding

OUTRIGGER Resorts & Hotels Expands Beachfront Portfolio with New Kaua‘i Resort

OUTRIGGER Resorts & Hotels today announced that it will be investing further in its home market of Hawai'i with a planned acquisition at Kaua'i Beach Resort & Spa. Located in the town of Līhu'e on the 'Garden Island' of Kaua'i, the resort spans 25 lush acres of beachfront property and features 350 guestrooms with unparalleled ocean views. The transaction is expected to be completed and close on August 22, 2023.

Outrigger Resorts
Lihue, Hawaii, United States
Appointment

Sandy Narvaez has been promoted to Market Director, Leisure Sales, Hawai‘i & French Polynesia at Marriott International

Marriott International is pleased to announce the appointment of Sandy Narvaez to Market Director, Leisure Sales, Hawai'i & French Polynesia. Narvaez brings over 16-years of travel and hospitality experience to this expanded role, where she will oversee and lead leisure segment strategies for Marriott Hotels and Resorts in the Hawaiian Islands and French Polynesia.

Marriott
Waikiki, Hawaii, United States
Appointment

Karen Codilla has been appointed as Corporate Director of Commercial Strategy at Prince Waikiki

Prince Waikiki, is pleased to announce the appointment of Karen Codilla as Corporate Director of Commercial Strategy. In this new role, Codilla will be responsible for leading all revenue optimization, distribution, and segment strategies for Prince Waikiki and Hawaii Prince Golf Club. She will work closely with the sales, marketing, digital, and revenue management teams to drive revenue growth and profitability across all channels.

Prince Resorts Hawaii
Honolulu, Hawaii, United States
Appointment

Mike Kass has been appointed as Area Managing Director at Highgate Hotels, Hawai’i region

Highgate, a leading real estate and hospitality management company, announced today that Mike Kass has been appointed as Area Managing Director for the Hawai'i region. In his new role, Kass will serve as General Manager at the award-winning 'Alohilani Resort Waikiki Beach and support Royal Lahaina Resort & Bungalows, located on Maui's world-renowned Ka'anapali Beach.

Highgate Hotels, L.P.
Hawaii, United States
Appointment

Chris Gampon has been appointed as General Manager at Timbers Kauaʻi at Hōkūala

Timbers Kauaʻi at Hōkūala, the award-winning, oceanfront resort community on Kauaʻi, has welcomed local hospitality expert, Chris Gampon, as its new general manager. In this role, Gampon is responsible for overseeing day-to-day operations for the resort, ensuring the private residence club and its luxury vacation rentals continue delivering a five-star experience to both Owners and guests.

Timbers Company
Hōkūala, Hawaii, United States
Appointment

Brittney Woods-Clark has been appointed as Director of Training at Waikiki Beach Marriott Resort & Spa

Brittney Woods-Clark has been appointed director of training, overseeing training at both Waikiki Beach Marriott and Waikoloa Beach Marriott. After launching her career with Starwood Hotels as a human resources coordinator, Woods-Clark then joined Price Hotels & Resorts as corporate human resources trainer, developing her niche focus on training. She comes to Waikiki Beach Marriott from The Waikiki Collection: The Royal Hawaiian, Sheraton Waikiki, Sheraton Princess Kaiulani and the Moana Surfrider, Westin where she held the position of complex training manager.

Marriott
Honolulu, Hawaii, United States
Appointment

Tiare Tipoti has been appointed as Director of Event Management at Waikiki Beach Marriott Resort & Spa

Tiare Tipoti is the resort's new director of event management, in charge of the planning and execution of events at Waikiki Beach Marriott. Previously, Tipoti held the position of director of sales and marketing for event rental company Accel Events & Tents, responsible for driving sales across Oahu and Maui. Tipoti started her career at Turtle Bay Resort where she spent more than 15 years, growing from conference concierge into positions such as conference service manager and banquet manager before being promoted to director of catering and convention services and assistant director of food and beverage.

Marriott
Honolulu, Hawaii, United States
Appointment

Jon Itoga has been appointed as Hotel Manager at Waikiki Beach Marriott Resort & Spa

Hotel manager Jon Itoga is a seasoned professional with more than 10 years experience in the hospitality industry. In his new role, Itoga will be charged with overseeing the operations, events, and food and beverage teams, ensuring that all facets of the resort work together smoothly and efficiently to deliver a quality guest experience. Most recently, Itoga served as AVP of operational finance for Marriott Vacation Worldwide Aqua-Aston, working closely with 15 properties in Hawaii to achieve improved financial returns. Prior, Itoga was the director of finance for the celebrated Turtle Bay Resort, where he focused on new labor productivity efficiencies that led to over $1 million in savings. Since 2016, Itoga has lectured at University of Hawaii on subjects such as hospitality accounting, food services management, statistics for decision making, and strategic management.

Marriott
Honolulu, Hawaii, United States