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Kasa Makes Its Boston Debut at Fenway, Expanding Its National Portfolio to One of America's Most Sought-After Cities

Launched in partnership with Samuels & Associates, the property marks Kasa's debut in Boston, bringing its proven hospitality operating platform to one of the most high-demand, under-supplied cities in ... Set in the vibrant Fenway district, Kasa Boston at Fenway brings Kasa's signature experience to the full spectrum of modern travelers: business and leisure guests, extended-stay visitors, corporate groups

EHL HumanX: Three Voices on What Technology Can't Replace, UK Labour Costs Outpace Revenue, Pricepoint Raises $6.6M

Pricepoint Raises $6.6M to Automate Hotel Pricing in Real Time Montreal-based Pricepoint closed a $6.6 million seed round led by Brightspark Ventures to scale its AI-native revenue management platform. ... Hotels deploying AI tools without governance frameworks are now doing so in a more regulated environment than they were last month.

Lighthouse accelerates APAC growth with Jan Hansen's appointment as VP of Growth, Asia Pacific

Lighthouse appoints Jan Hansen, former Agoda Global Head of Connectivity Partnerships, as VP of Growth for Asia Pacific as it pushes an AI-first product strategy in the region. ... Recent launches include Connect AI, the first direct booking app for hotels inside ChatGPT, alongside continued investment in agentic AI for pricing, distribution and revenue performance.

Innspire to Preview the ‘Future of the Connected Guest Experience’ at HITEC

Martin Chevalley, CEO and Co-Founder of Innspire Innspire’s Guest Journey brings together guest engagement, mobile experiences, AI-powered services, and in-room technology into one seamless, connected ... Anne Frye, Innspire President Enhancing the In-Room Entertainment Experience As part of the showcase, Innspire will also preview its latest advancements in guestroom entertainment through its InnSmart

When National AI Security Becomes a Hospitality Imperative

AI governance may become as decisive as uptime, integrations, functionality, or price. Cyber insurers will reinforce the same direction of travel. ... As AI is embedded in operational systems, insurers are likely to require penetration testing, governance evidence, operational safeguards, incident response frameworks, AI risk assessments, and resilience

When Numbers Aren't Enough: Accor Deputy CEO Jean-Jacques Morin on Leadership

Accor Deputy CEO Jean-Jacques Morin, speaking at EHL HumanX in Lausanne, argues that human relationships trump data in hospitality and that AI should augment, not replace, the people behind the brand. ... That, in his view, is why hospitality will be among the industries least reshaped by AI, far less than programming or law.

CEO of LARC Returns: 2026 Outlook in a K-Shaped Economy

Consumer sentiment hit 53.3 in March & Down further in April — the lowest since 1980. Travel boomed anyway. We spend a real chunk of the episode on how both things are true at once. ... That's the swing in net U.S. travel since 2019 — and roughly 4 points of national occupancy walking out the door. Sloan's diagnosis: we've hung up a "do not stay here" sign.

Agents Will Decide Where Bookings Land, U.S. Forecast Raised Again, Europe's Small Hotels Are Falling Behind

When an AI agent completes a hotel reservation autonomously , the decision about which property, which rate, and which channel is embedded in the agent's logic, not made by the traveler in the moment. ... Campus-adjacent hotels serve a dual market of families, alumni, and visiting academics, and the brand extension signals Hilton's confidence in the segment's development pipeline. 77% of travelers want

The Gym Is the Front Door: Christopher Norton on Equinox Hotels

The gym became the front door The insight that shaped Equinox came from Norton's own travel. Before the hotels, he built resorts in the far north of the Maldives, and he noticed his own pattern. ... On another day, in another mood, he might want the conversation. That is the heart of how he sees it. As he put it, the choice is never AI-centric versus human-centric. It is choice-centric.

Bill Watkins has been appointed as Senior Vice President and General Manager, Global Advertising at Expedia Group, Inc.

In his new role, Watkins will oversee the continued growth of Expedia Group Advertising as it scales its travel media network and deepens partnerships globally. ... Over the past year, Expedia Group has expanded its advertising capabilities, investing in AI-powered tools, richer on-site formats, and off-platform reach to connect partners with high-intent, high-value

You track your Google rank every week. Why aren't you tracking your AI rank?

As AI assistants reshape how travelers research hotels, most properties lack tools to track whether or how they appear in AI responses, ceding bookings and brand narrative to OTAs. ... AI travel search is growing 50% faster than traditional search, and two-thirds of travelers now use AI assistants at some point in their trip planning process.