Masterclass: AI in Hospitality on 8 June, Amsterdam
Hotelschool The Hague offers a 3.5-hour practical workshop for hotel managers on June 8, covering AI applications in guest communication, operations, and HR.
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5 Signs It’s Time to Stop Relying on Spreadsheets (Or Replace Your Current RMS)
The article identifies when manual revenue management processes become costly inefficiencies, citing 15-20% RevPAR improvements from effective RMS implementation.
By Samuel Johnson, Head of Operations, LodgIQ™
Unlock AI-powered growth for your hotel, venue, or destination
Cvent's guide covers AI applications for meetings and events including automated RFPs, room block optimization, and personalized group experiences.
By Diana Tamboly, Manager, Field Marketing, Hospitality Cloud, Cvent Europe Ltd
Hotels Lose Up to 2% of OTA Revenue Monthly. RobosizeME’s New Automation Addresses That Leakage
RobosizeME's automation replaces 30-minute daily manual processes per OTA with continuous monitoring to recover lost revenue.
Agilysys Unveils Over 30 New AI-Powered Features and Software Modules at INSPIRE Technology User Conference 2026
The software provider launched AI features for conversational booking, guest insights, and revenue optimization with early customer deployments starting within 90 days.
LodgIQ Releases Practical RMS Selection Guide to Help Independent Hotels Navigate a Complex Tech Landscape
LodgIQ's free guide, based on insights from 100+ hoteliers, offers evaluation framework and tools for RMS selection, citing 15-20% RevPAR gains.
RobosizeME Unveils Its Automation Center, Bringing Performance Tracking and ROI Forecasting to Hotel Groups
The platform tracks automation performance and forecasts ROI, with OTA VCC reconciliation alone potentially costing properties 1-2% of OTA revenue annually when untracked.
Every Robot was Kung-Fu Fighting!
Commentary on how China's humanoid combat robots are advancing AI capabilities that could soon revolutionize hotel service operations.
By Mark Fancourt, Co-Founder & Principal Consultant, TRAVHOTECH
Mews unifies operations and fuels growth for Llano Real Estate Group’s portfolio
Llano Real Estate Group deployed Mews across nine Texas properties including hotels, RV parks and short-term rentals to centralize operations and automate group booking processes.
More Hotels, More Problems? Scaling Smarter in Hospitality
The report examines how hotel operators are balancing centralization with property autonomy to scale efficiently amid rising labor costs and staffing challenges.
By Jason Q. Freed, Hospitality Data Evangelist, Otelier
It was never just about responding faster: it’s about using AI to create better guest experiences
Survey shows 86% of hospitality professionals report AI automation saves time, allowing staff to focus on high-touch guest interactions requiring empathy.
By Tiago Araújo, Co-founder and CEO, HiJiffy
The Soul of the Machine
Meta's approach to capturing employee workflows as AI training data could transform hotel operations by preserving tribal knowledge and expertise, but raises significant trust and governance concerns.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
Operational Consistency Is the New Standard for Multi-Property Success
The article argues that manual, disconnected hotel operations create communication gaps that hurt guest experience and advocates for centralized digital systems to ensure consistency across portfolios.
By Allison Briggs, Manager, Customer Success, Quore
Invisible Technologies: The Hidden Element of Smart Hospitality
The article explores how AI, IoT and automation work behind the scenes to create seamless guest experiences while keeping technology invisible to users.
By Tatyana Tsukanova, Assistant Professor, EHL
Reclaim 68 Hours a Month per Property on Booking.com Reservations and Credit Card Reconciliation
Automation eliminates 68 hours monthly per property by connecting Booking.com, Opera PMS, and payment systems for automatic reconciliation.
By Linda Girrbach, Co-Founder & Head of Hospitality Consulting, RobosizeME
Take a Playful Stroll Through Your Hotel's New Era
Five transformational forces - experience design, sustainability, personalization, automation, and event-driven revenue - are reshaping hotel operations and guest expectations.
By Bonnie Knutson, Professor in The School of Hospitality Business in the Broad College of Business, Michigan State
Hospitality management graduate student shapes technology practices at Cafe Laura
Graduate student at Penn State's Cafe Laura optimizes Bear Robotics Servi robot operations while learning AI-driven revenue management strategies.
The 80% Problem in Hotel Meetings and Events
Hotels are converting only 20% of meeting and event requests, leaving 80% of potential revenue unrealized due to manual workflows and fragmented systems.
Florencia Cueto Pedrotti, Director, Global Engagement & Sales Enablement, Shiji
Otel AI raises €2m to scale AI co-worker platform for hotels, bringing total funding to €2.8m within six months of launch
Dublin-based startup has secured backing from Playfair and Nebular, with former Accor CTO Floor Bleeker joining as advisor.
10 Tactical Suggestions to Conquer AI for Hotel Operations!
The article provides 10 actionable steps for hotels to implement AI, from voice automation and back-office workflows to AI visibility optimization and dynamic pricing engines.
By Sloan Dean, CEO Emeritus, Not Done with Sloan Dean