SiteMinder data shows direct bookings generate 60% higher revenue per reservation than OTA bookings, while BookBetterDirect research found direct rates beat OTAs in 59% of cases.
The waterfront-focused platform doubled its inventory to 75,000 properties in 90 days by positioning itself for AI-driven travel search and charging no guest booking fees.
DHM takes over the 371-room luxury property on Country Club Plaza, marking its third Missouri hotel and first Kansas City management contract.
Automation eliminates 68 hours monthly per property by connecting Booking.com, Opera PMS, and payment systems for automatic reconciliation.
The Utah resort consolidated two separate systems into Mews' unified platform to manage both luxury glamping units and 150+ RV sites from one dashboard.
The fifth annual awards recognize 50+ standout vacation rentals across multiple countries, all earning 'Loved by Guests' status from the top 10% of properties.
The integration automates Mexican tax requirements within hotel PMS and restaurant POS systems, eliminating manual processes and external solutions.
Access Hospitality data shows hotel staff waste 322 hours annually switching between an average of 5.2 systems, with 47% of hotels using 2-4 systems.
The native BI tool delivers AI-powered insights and custom dashboards directly within Mews' platform, helping early customer Adara Hotel achieve 20% higher suite occupancy.
Stonebridge will deploy Otelier's platform across 160+ hotels to replace spreadsheet-driven processes and legacy systems with centralized data management.
Storey Hotel Management now uses Stayntouch PMS across 6 properties with 500+ rooms, including recent additions The Fairlane Hotel and The Walton Residence.
Newport's hotels won top awards from Hyatt, Choice, and Wyndham, with some properties earning recognition for 8-10 consecutive years.
Study shows 88% of hotels plan increased tech investment in 2026, with AI, mobile functionality, and system integration as top priorities.
Seven PMS companies captured $408M of the total, with Mews leading at $300M as investors back platforms that centralize hotel operations and data.
NDM Hospitality selected Canary's system to modernize guest services across its portfolio with AI messaging in 100+ languages and automated upselling.
Deep Blue Hotel Hot Springs implemented eight Agilysys solutions including PMS, POS, and spa management to unify operations across its wellness resort.
Cloudbeds will replace legacy systems across HI USA's network of properties that serve 600,000+ annual guests, streamlining workflows and reducing administrative burden.
Q1 2026 revenue from new business jumped 75% year-over-year, with 106% more hotel rooms under contract as properties favor specialized tech over all-in-one systems.
The podcast's second year revealed operational coherence as the critical challenge, with hotels struggling to synchronize fragmented systems rather than innovate new technologies.
RDP announces enhanced PMS capabilities for 2026 including deeper cloud integrations, automation tools, and expanded timeshare modules to address staffing shortages and operational complexity.