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Interviews

HN TV
Interview

EHL Innovation Rewind: Margot Stuart on Blockchain, Digital Passports, and Building Trust in Luxury Hospitality

At the EHL Open Innovation Summit, we sat down with Margot Stuart, Co-founder of OriginAll and ORIGINALLUXURY, to explore how blockchain and digital product passports are reshaping trust and transparency in hospitality. Our conversation looked at how these technologies can go beyond compliance to unlock deeper guest engagement, emotional storytelling, and a new kind of luxury experience rooted in authenticity.

Margot Stuart in conversation with Simone Puorto
HN TV
Interview

EHL Innovation Rewind: Michael Levie on Middleware, Microdata and the Jam Session Spirit of CitizenM

At the Open Innovation Summit hosted by EHL, we sat down with Michael Levie, Founding Partner at CitizenM Hotels. We asked him a few questions about where he sees the biggest tech shifts coming in hospitality and what makes CitizenM stand out in the way they work. Michael talked about middleware, microdata and why moving to the cloud is not enough. He also explained how the culture at CitizenM is like a jam session and how that energy still lives on today.

Michael Levie in conversation with Simone Puorto
HN Original
Interview

Unfolding the Future of Hospitality: Why Mews Unfold Is the Conversation the Industry Needs

As the hospitality industry faces ongoing economic challenges, shifting guest expectations, and rapid technological change, there is a growing need for operators to rethink how they work. Mews Unfold, a one-day event taking place on Wednesday, April 30 at the Muziekgebouw in Amsterdam, is here to help turn that into action.

Matthijs Welle in conversation with Henri Roelings
HN TV
Interview

Redefining Hospitality with AI, Automation, and a Holistic Tech Ecosystem

Mews isn’t just a PMS (Property Management System)—it’s a hospitality cloud that is transforming the way hotels operate, enhance guest experiences, and optimize revenue. With a bold vision for the future, CEO Matt Welle shares how Mews is reshaping hotel technology by integrating AI, automation, and dynamic pricing into every aspect of hospitality management.

Matthijs Welle in conversation with Simone Puorto
Interview

Audio Interview w/ Alyson Dombey, of Partners in Marketing - Provides a European Perspective of the Changing Role Of GDS's In Online Distribution

Alyson Dombey provides a European perspective on various online channels such as GDS distribution, the merchant-model, and other alternate online distribution mechanisms. Alison also shares some of the outcomes/conclusions of the HITEC session which was geared around the GDS as component of overall distribution.

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Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 
Lighthouse
Interview

Audio Interview w/ Hugh Agro, President & CEO, VisualFrenzy Media, Inc. - Discussion on streaming video hotel tours for consumers and tracking data and more for properties

With more and more consumers surfing the web for airfare, hotel and vacation packages, Visual Frenzy Media has answered the call and offered streaming video tours of hotels. Wouldn't it be easier to book a hotel if you knew what it looked like, inside and out? In this streaming audio interview, Hugh Argo tells how and why Visual Frenzy puts it all together and how it can benefit a consumer and hotel.

Interview

Interview w/ Scott Anderson, President and CEO of High Country Hospitality; Chair, AH&LA eCommerce Committee - Discussing AH&LA's "eDistribution 101" seminars to begin throughout the country starting March 24

Channel Management, On-Line Distribution, eDistribution. These words are thrown around quite a bit these days in the hospitality industry. What do they all mean? For hotels, the bottom line is profits and the AH&LA's eCommerce Committee is working hard for hotels to maintain and increase profits through a series of seminars explained in this streaming audio interview with High Country Hospitality's Scott Anderson. Here's one you don't want to pass up. Click on the link to listen in.

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The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 
Mews
Interview

Interview With Scott Anderson, President, High Country Hospitality - Internet Enabled PMS - Expectations vs Reality of ASP Solutions (HITEC 2002 Video)

During HITEC 2002, Hospitality Net & HFTP Jointly produce HITEC Online Studio. The Studio features about 40 interviews with industry executives, consultants and CEO's of HITEC exhibitors. Interviews broadcast LIVE on the Internet and will be available for on-demand broadcast one week after show. To listen and view the interviews, you need Real-Player software installed on your system.

Interview

Interview With Olaf M. Tennhardt, CEO, Lebensart Technology - Migration to Integrated Internet Enabled CRS-CRM Systems (HITEC 2002 Video)

During HITEC 2002, Hospitality Net & HFTP Jointly produce HITEC Online Studio. The Studio features about 40 interviews with industry executives, consultants and CEO's of HITEC exhibitors. Interviews broadcast LIVE on the Internet and will be available for on-demand broadcast one week after show. To listen and view the interviews, you need Real-Player software installed on your system.