Cloudbeds is pioneering AI-driven predictive hospitality, combining revenue management and marketing into a single intelligent system. CEO Adam Harris explains how their proprietary AI model analyzes billions of data points every hour to help hotels optimize pricing, fine-tune marketing campaigns, and attract guests with precision.
AI dominates hospitality discussions, but Oracle Hospitality's Tanya Pratt is cutting through the noise, focusing on AI's real business impact—enhancing efficiency, reducing friction, and empowering frontline staff. At ITB, Pratt shared Oracle's practical AI applications, including content automation, real-time support via conversational AI, and machine learning-driven revenue optimization.
The hospitality industry produces vast amounts of data, yet many hotels struggle to translate it into actionable insights. At ITB Berlin, Infor's VP of Hospitality Strategy, Alan Young, unveiled the company's approach to solving this challenge through AI-driven revenue management and conversational analytics.
Hotels are sitting on a goldmine of guest data, but few are fully capitalizing on its potential. Dylan Cole, Managing Director EMEA at Revinate, explains how the latest Benchmark Report provides critical insights for hoteliers and why voice remains the top revenue-driving channel for upselling.
The hospitality industry thrives on evolution, and Shiji is embracing that change with a modular, service-oriented approach to hotel technology. At ITB, Kevin King, CEO of Shiji International, shared how the company has shifted away from enterprise-heavy, all-in-one models to offer flexible solutions that let hotels choose the tools they need—without unnecessary complexity.
In an era where hotels are competing with hyper-personalized digital experiences, Rik van Leeuwen of Ireckonubelieves that data-driven automation is the key to guest loyalty and revenue growth. Speaking at ITB Berlin, he outlined how hoteliers can harness AI to predict guest behavior, automate engagement, and eliminate data silos.
The World Travel & Tourism Council (WTTC) and Trip.com Group have unveiled Technology Game Changers: Future Trends in Travel & Tourism at ITB Berlin, spotlighting the innovations set to revolutionise the industry.
The HOTEL Yearbook is proud to announce the launch of its 2025 Annual Edition, offering a wide-ranging look at the pressing trends, game-changing technologies, and emerging best practices shaping the future of hospitality. Featuring authoritative insights and forecasts from an international lineup of industry experts and academics, the 2025 Annual Edition underscores how hoteliers, brands, and travel organizations can thrive in a period of rapid transformation.
Today, the Travel Technology Association (Travel Tech), a non-profit dedicated to promoting and protecting the travel technology industry, announced its new Innovation Advisory Council. This group will advise the association on its efforts to support travel tech start-ups and small to medium-sized businesses (SMBs) through its Advocate membership level and annual events.
The Travel Technology Association (Travel Tech), a non-profit dedicated to promoting and protecting the travel technology industry, sent a letter to the U.S. Department of the Treasury and the Office of the U.S. Trade Representative emphasizing the impacts of Global Digital Services Taxes (DSTs) on travel technology companies and the travel industry at large.
Growth Advisors International Network (GAIN), the leading global travel, hospitality and MICE advisory firm for growth & innovation, is proud to announce the formation of its Asia Pacific Leadership Team. This initiative marks a significant expansion of GAIN’s commitment to delivering industry-leading expertise, strategic insights, and innovative solutions tailored to the dynamic APAC hospitality sector.
Preferred Hotels & Resorts, the world’s largest independent hotel brand, is excited to announce the launch of its new Travel Advisor Portal, a cutting-edge platform designed to empower travel professionals with a comprehensive suite of tools and resources. With its user-friendly interface and advanced features, the portal offers priority access to a curated collection of more than 600 luxury independent hotels, resorts, and residences worldwide – while featuring a seamless, integrated experience for making and managing reservations, preparing rate quotes, submitting commission claims, and more – all in one place.
One of the world’s largest and leading hotel companies, IHG Hotels & Resorts, is helping event planners and buyers navigate the maze of endless travel options with its immersive Mind Lobby activation at AIME 2025 (The Asia Pacific Incentives and Meetings Event) in Melbourne, 10-12 February 2025.
Hospitality Financial and Technology Professionals (HFTP®) is pleased to announce the addition of two high-level experts to present at the CIO Summit EMEA. Leading the Summit are Michael Tessler, managing partner for True North Advisory and Stuart Mason, SVP of Commercial, Revenue and Distribution for Belmond. The Summit offers an exclusive, non-sales environment, bringing together hospitality leaders for two days to engage in roundtable discussions on the technologies set to have the biggest industry impact in Europe, the Middle East, and Africa. This inaugural event is expected to gather 30+ technology executives for insightful discussions.
Artificial intelligence (AI) is reshaping industries worldwide, and hospitality in the Caribbean is no exception. At the most recent Caribbean Hospitality Industry Exchange Forum (CHIEF), hosted by the Caribbean Hotel and Tourism Association (CHTA), industry experts shared insights into how AI is set to revolutionize the guest experience, streamline operations, and preserve the region’s vibrant culture.
The ITB Innovators platform continues to grow and puts the industry's pioneers centre stage. This year sees the presentation of 21 groundbreaking innovations – from hotel revenue management tools and virtual assistants to projects promoting agritourism in Albania. These forward-looking solutions and sustainable concepts offer a glimpse of tomorrow’s trends.
Based in London, the roomangel Foundation is a newly established non-profit organisation on a mission to transform hotel distribution. Structured as a Company Limited by Guarantee (CLG), the Foundation invites hospitality stakeholders to join.
Hospitality Upgrade, a part of Hospitality Financial and Technology Professionals (HFTP®), has announced that registration is open for its 20th Annual Executive Vendor Summit (EVS) and will be held at the The Seelbach Hilton Louisville in Louisville, Kentucky, on March 26-28, 2025. The Executive Vendor Summit is a unique industry event that brings together senior technology executives from the hospitality industry for learning, thought leadership and networking in a premier no-sales environment.
Hospitality Financial and Technology Professionals (HFTP®) is pleased to celebrate a decade of its premier hospitality technology start-up pitch competition, Entrepreneur 20X (E20X), first held at HITEC 2015 in Austin, Texas. For its 10th year, E20X 2025 will be at HITEC 2025 in Indianapolis, Indiana. Applications to compete are now open and startups are invited to submit their cutting-edge platforms to be considered for one of the eight competition positions.
Two years after the launch of their innovative digital partnership, Pernod Ricard and JCDecaux are welcoming another internationally renowned French group, Accor, as they continue to develop the Data Portal. The collaboration was formalised last night at Pernod Ricard’s headquarters, in the presence of the three partner companies.