Press Releases

GAIN & M&I Join Forces to Launch Tech Pavilion at M&I Fest Global, Marrakech

Growth Advisors International Network (GAIN) and M&I are proud to expand their partnership, transforming the technology and innovation landscape in the Meetings, Incentives, Conferences, and Exhibitions (MICE) industry. This collaboration will debut at M&I Fest Global, held in Marrakech from March 16–20, 2025, with the launch of the Annual MICE Tech and Innovation Primer—a comprehensive guide to keep MICE suppliers and buyers ahead of the curve in technological advancements.

PwC: Tech the halls: How digital experience shoppers are shaping retail

Technology-powered shopping experiences are rapidly shifting from niche innovations to mainstream offerings, and in turn, calling retailers to reevaluate their market presence. As these companies plan for reinvention and sustained growth, their customers’ preferences play an important role in guiding strategic decisions on tech investments and long-term value.

China Hospitality Technology Alliance (CHTA) Concludes 2024 Conference - Installs citizenM co-Founder Michael Levie as President

The China Hospitality Technology Alliance (CHTA) successfully hosted the Future Travelers 2024 Global Conference in Shenzhen on November 1-2. The event gathered industry C level leaders, tech innovators, and experts to discuss and explore the future of travel and hospitality technology namely AI and digital transformation .

Shifting Demand Patterns Drive Non-CBD Outperformance

The pandemic-induced shift in work, travel and transportation patterns has led core Central Business District (CBD) hotels to underperform their non-CBD counterparts both in occupancy and daily rates. However, these trends may be masking broader reasons why non-CBD hotels are performing better: technological conveniences and shifting demand patterns.

HFTP Announces 2025 HITEC North America Advisory Council

Hospitality Financial and Technology Professionals (HFTP®) producers of the Hospitality Industry Technology Exposition and Conference (HITEC®), has announced the 2025 HITEC Advisory Council. An expert group of distinguished industry professionals selected to develop and coordinate the education program for HITEC’s North American event. With over five decades of history, HITEC has become a must-attend event, drawing thousands of professionals to explore the latest trends, innovations in technology, best practices and solutions in the hospitality industry. HITEC 2025 will take place from June 16–19 at the Indiana Convention Center in Indianapolis, Indiana, USA.

What are the most significant challenges hotel groups face in adopting AI technologies?

As artificial intelligence (AI) technology becomes more pervasive in hospitality, the industry's potential to transform guest experiences and operational efficiency grows significantly. In the latest Hospitality Net Insider video, Bojan Pavicic, Director Technology & Digital at citizenM hotels and Stephan Wiesener, Founder & CTO at Apaleo delve into the realities hotel groups face in embracing AI, from streamlining guest personalization to optimizing booking systems and back-end operations.

How Generative AI and the Rise of the Travel Super App Will Revolutionize Trip Planning

A new wave of innovation in the travel industry is on the horizon, driven by advancements in generative AI. Research from Accenture reveals that nearly all travelers (97%) are looking for a comprehensive, all-in-one platform—a "super app"—that can streamline their travel experience. This demand stems from a growing frustration with current trip-planning tools, where users are often required to make separate bookings for flights, accommodations, and activities, creating a fragmented process. More than half of travelers express openness to adopting AI-driven solutions, particularly conversational tools, to ease these pain points.