The China Hospitality Technology Alliance (CHTA) successfully hosted the Future Travelers 2024 Global Conference in Shenzhen on November 1-2. The event gathered industry C level leaders, tech innovators, and experts to discuss and explore the future of travel and hospitality technology namely AI and digital transformation .
The hospitality industry stands at the threshold of a transformative era propelled by rapid technological advancements. Innovations in software, hardware, and digital solutions are revolutionizing guest experiences and streamlining operations for hotels, resorts, restaurants, and tourist attractions.
A new report by Rocket Travel by Agoda and Skift highlights critical challenges in wholesale distribution, including rate integrity and lack of control, with Rocket Travel by Agoda’s innovative solution providing a clear path forward for hoteliers to regain control and increase revenue.
There is a new trend shaping the way companies are designing spaces: shy tech.
Business intelligence software plays an integral role in strategic decision-making for hotels, but not every system is created equal.
The pandemic-induced shift in work, travel and transportation patterns has led core Central Business District (CBD) hotels to underperform their non-CBD counterparts both in occupancy and daily rates. However, these trends may be masking broader reasons why non-CBD hotels are performing better: technological conveniences and shifting demand patterns.
The World Travel Market Ministers Summit, in collaboration with UN Tourism and the World Travel & Tourism Council (WTTC), returned to focus on the growing importance of Artificial Intelligence for the sector.
Hospitality Financial and Technology Professionals (HFTP®) producers of the Hospitality Industry Technology Exposition and Conference (HITEC®), has announced the 2025 HITEC Advisory Council. An expert group of distinguished industry professionals selected to develop and coordinate the education program for HITEC’s North American event. With over five decades of history, HITEC has become a must-attend event, drawing thousands of professionals to explore the latest trends, innovations in technology, best practices and solutions in the hospitality industry. HITEC 2025 will take place from June 16–19 at the Indiana Convention Center in Indianapolis, Indiana, USA.
The American Hotel & Lodging Association (AHLA) today announced its 2024 General Managers of the Year, TechOvation, and Technology Acceleration Award winners during The Hospitality Show in San Antonio, Texas.
As artificial intelligence (AI) technology becomes more pervasive in hospitality, the industry's potential to transform guest experiences and operational efficiency grows significantly. In the latest Hospitality Net Insider video, Bojan Pavicic, Director Technology & Digital at citizenM hotels and Stephan Wiesener, Founder & CTO at Apaleo delve into the realities hotel groups face in embracing AI, from streamlining guest personalization to optimizing booking systems and back-end operations.
A new wave of innovation in the travel industry is on the horizon, driven by advancements in generative AI. Research from Accenture reveals that nearly all travelers (97%) are looking for a comprehensive, all-in-one platform—a "super app"—that can streamline their travel experience. This demand stems from a growing frustration with current trip-planning tools, where users are often required to make separate bookings for flights, accommodations, and activities, creating a fragmented process. More than half of travelers express openness to adopting AI-driven solutions, particularly conversational tools, to ease these pain points.
Imagine stepping into a hotel lobby and breezing through a check-in powered by facial recognition technology. With a key in hand, your app-ordered room service is delivered promptly by a robot.
Imagine having access to real data and analytics that show exactly how AI is transforming hotels today—boosting revenue, enhancing guest experiences, and optimizing operations.
The hospitality technology space is a very convoluted environment that is hard for hoteliers to navigate. So, when making a decision to upgrade their tech stack and trying to select the right solutions from a dazzling mosaic of vendors, hospitality companies have had 2 options:
IHG Hotels & Resorts is offering festival-goes and consumers a stress-free way to plan their next holiday at South-by-South-West Sydney (SXSW) this October 14-20, thanks to innovative technology that taps into the subconscious mind. The aptly-named IHG Hotels & Resorts ‘Mind Lobby’ is a futuristic, experiential activation that will launch on Sydney’s International Convention Centre Forecourt throughout the week-long event and sits at the heart of IHG’s official partnership with SXSW Sydney 2024.
We’re thrilled to announce the launch of h2c Perspectives, our new podcast series dedicated to exploring the latest trends and offering practical insights in hospitality technology. Every 4-6 weeks, we’ll release a new episode, diving into key topics to help you navigate the rapidly evolving tech landscape.
Hospitality Financial and Technology Professionals (HFTP®) India Chapter is excited to announce its inaugural CIO Summit, scheduled for October 14-16, 2024, at the luxurious Taj Cidade Heritage, Goa. This landmark event will bring together industry leaders, technology innovators, and hospitality executives to delve into the rapidly evolving technological landscape within the hospitality sector.
Marriott International, Inc. (Nasdaq: MAR, “Marriott”) is establishing a new Marriott Tech Accelerator, the company’s first global capability center (GCC) in Hyderabad, the capital of Telangana state in India. Leveraging Hyderabad’s top tech talent, the Marriott Tech Accelerator is an expansion of the company’s global technology team and will support Marriott’s tech infrastructure, engineering capacity, next-gen solutions, and security capabilities across its global enterprise in 141 countries and territories.
First Hospitality, a national hotel operating, management, and development company, introduces First Analytics, an innovative suite of forward-looking analytics and reporting. The new, proprietary business analytics platform empowers company leaders to make data-driven decisions that drive revenue growth, optimize financial performance, enhance guest satisfaction, and boost employee engagement.
We understand the importance of delivering exceptional guest experiences in the fast-paced hospitality industry. As guest expectations evolve, it’s crucial for hoteliers to adapt and leverage technology to stay ahead. ChatGPT, a powerful language model developed by OpenAI, can assist hoteliers in enhancing guest interactions and streamlining internal processes.