At HITEC 2024, Simone Puorto had an insightful conversation with Guilain Denisselle, the Founder and Hospitality Technology Strategy Consultant at Hôtel Conseil. Guilain, with his extensive experience in hospitality operations and technology, shared his perspective on the near-term impact of AI on the industry. Here are the key takeaways from their discussion.
At HITEC 2024, Simone Puorto engaged in a conversation with James Harrison, Head of Solutions Design for InfrateQ EMEA. They explored the potential impact of AI on the hospitality industry, particularly in the realm of guest room technology.
During HITEC 2024, Hospitality Net's Simone Puorto had an enlightening conversation with Neil Foster, Immediate Past President of HFTP and Advisor at GAIN. This interview is part of our HITEC 2024 series, where industry leaders share their insights and predictions for the future of hospitality technology. Foster discusses the role of AI, the importance of data quality, and the philosophical considerations surrounding technology in the hospitality industry.
The Hospitality Industry Technology Exposition and Conference (HITEC®) was created over 50 years ago to break barriers and celebrate innovation in the hospitality technology space, a purpose that has resonated with the industry, attracting industry professionals by the thousands annually and making it the largest event of its kind in the world. This year was no exception, with over 5,900 attendees convening for HITEC North America 2024, June 24-27 at the Charlotte Convention Center in Charlotte, N.C. USA.
In response to the evolving needs of modern professionals, hotel and lifestyle brand citizenM is expanding its innovative membership program to include co-working benefits across its portfolio of 34 hotels (and counting) worldwide. Designed to serve the growing demand for flexible workspaces and on-the-go solutions, this initiative embodies citizenM's commitment to fostering creativity and connection in the heart of urban landscapes.
Employee empowerment has always been a key operating principal for Meyer Jabara Hotels (MJH). To take its Journey culture to new heights this year and boost employee engagement, the owner and operator of 32 hotels has partnered with Beekeeper, the leading app for frontline teams. Beekeeper features an intelligent dashboard that connects property leaders and the corporate management team with all frontline employees to improve internal communication, support HR teams, and streamline business processes. Secure, relevant information is readily distributed, searchable, and measurable in one central hub for an efficient digitized workflow.
Hospitality Financial and Technology Professionals (HFTP®), the global association for finance and technology professionals in the hospitality industry, has announced the strategic acquisition of several prominent hospitality industry brands. The acquisition includes Hospitality Upgrade, Hotel-Online, the CIO Summit and the Executive Vendor Summit, further solidifying HFTP's position as a leading provider of resources and events for the global hospitality community.
The American Hotel & Lodging Association (AHLA) and Questex have announced an updated slate of speakers and events for The Hospitality Show (The Show), the world’s premier hospitality operations and technology event, which will be held Oct. 28-30 in San Antonio, Texas.
Ahead of Future Hospitality Summit - FHS World, the region’s flagship hospitality investment event taking place from 30 September to 2 October at Madinat Jumeirah in Dubai, organisers The Bench have published their latest industry white paper on Navigating the Hospitality Tech Investment Landscape.
Join Yaron Lipshitz, CEO of Prismm, Inc., and his team as they showcase the future of event management at HITEC Charlotte. Prismm, a leader in spatial design technology, is transforming how the hospitality industry connects, collaborates, and transacts in virtual environments. Visitors of HITEC will get a first look at their AI-powered 3D solutions, designed to revolutionize event planning by focusing on immersive experiences rather than just spaces.
Meyer Jabara Hotels (MJH) is invested in technology – so much so that the company is taking on the role of technology support, help desk, and implementation for its portfolio of 32 hotels plus any other properties needing IT assistance on a project basis. With the goal of enabling guests and staff to communicate at the speed of business or faster, the hotel owner and third-party manager will design, procure, install, certify, and monitor each property’s network infrastructure.
Following our coverage of the Mews Unfold 2024 event in Amsterdam, where we highlighted the Unfold Awards and interviewed the winners, we have more insights to share. In addition to the interviews, we posed a crucial question to the speakers and attendees:
Last week, we had the pleasure of attending Mews Unfold 2024 in Amsterdam as Mews' official media partner. This annual hospitality tech forum, hosted by Mews, brought together hundreds of the industry's most inspiring innovators, visionaries, and thinkers at the Muziekgebouw.
Amadeus and Accor expand their strategic partnership, with Accor implementing Amadeus’ Central Reservation System (ACRS) for its extensive portfolio of properties globally. Amadeus’ cloud-based technology will help Accor, a world-leading hospitality group, in boosting revenues, maximizing distribution strategies, and building deeper and more personalized connections with guests.
Internationally recognized culinary innovator, author, educator, and humanitarian José Andrés has been announced as the opening keynote-session speaker for the second iteration of The Hospitality Show, produced by Questex and the American Hotel & Lodging Association (AHLA). Additional speakers and programming updates will be announced in the coming months.
A new global study by Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, reveals that more than eight out of 10 (86%) of senior business leaders have already deployed artificial intelligence (AI) to enhance existing revenue streams or create new ones. The ‘TCS AI for Business Global Study’, a comprehensive report on the state of AI adoption and its impact on businesses, also finds that 69% of businesses are more focused on using AI to spur innovation and increase revenue than on productivity improvement and cost optimization.
Senior sales and revenue management professionals brainstorm with hospitality data giants at a high-level roundtable organised by HSMAI Europe at the Sofitel Opera in Frankfurt, identifying the MICE-specific trends and data required to better plan their meetings and events strategies, delivering more profitable MICE business to their properties.
The Boutique Hotel Investment Conference, the premier event focused exclusively on independent boutique hotel investment, will take place next week on June 5, 2024, in New York City at The Florence Gould Hall beginning at 8 am. This one-of-a-kind conference promises a day of insightful discussions, networking opportunities, and unparalleled industry expertise tailored specifically to the needs and interests of boutique hotel owners, operators, and investors.
G2E Asia and the Asian IR Expo are set to return to Macau on June 4-6, 2024 with a lineup of esteemed keynote speakers throughout the week, including:
In a recent conversation between EHL professor Ian Millar and Pedro Torres, founder of Youverse, they explored the multifaceted concept of digital identity within the hospitality industry. Torres provided a comprehensive explanation of digital identity, emphasizing its role in securely verifying individuals online. He highlighted the potential applications in hospitality, such as personalizing guest experiences, expediting check-in processes, and enhancing security measures.