Technology Reports - Hospitality Net

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July 23, 2008

UK Remains Largest Online Travel Market In Europe But Its Share Expected To Reduce

The UK remains the single strongest performing market in terms of online travel expenditure achieving nearly double the online sales of its closest contender Germany, according to the new European Online Travel Report 2008 recently published by EyeforTravel. The size of the UK online travel market is reported to have grown 18% on the previous year, trailed by Germany and France and all together these three markets make up about 62% of all online expenditure in Europe. The online travel market has grown in Germany by 24% but still only accounts for 15% of overall travel sales and EyeforTravel suggest the figures here indicate enormous room for expansion. The French online travel market is third largest in Europe and has been growing at a faster pace than Germany and the UK, though values are lower.

Reuters Events (former EyeforTravel)

July 8, 2008

Hitwise Monthly Travel Category Report - June 2008

This monthly report provides Hitwise data on: (1) The websites That Entered and Left the Top 100 Travel Category websites - Top 20 websites for the past month based on visits - Most popular search terms typed into a search engine that resulted in traffic to websites classified by Hitwise within the Travel industry. (2) The Traffic Distribution Analysis of visits to the Travel category - The Visits Duration Analysis to the Travel Category - Fast Movers - indicating websites which have witnessed substantial increases in rank in the online Travel industry

June 9, 2008

Hitwise Monthly Travel Category Report - May 2008

This monthly report provides Hitwise data on: (1) The websites That Entered and Left the Top 100 Travel Category websites - Top 20 websites for the past month based on visits - Most popular search terms typed into a search engine that resulted in traffic to websites classified by Hitwise within the Travel industry. (2) The Traffic Distribution Analysis of visits to the Travel category - The Visits Duration Analysis to the Travel Category - Fast Movers - indicating websites which have witnessed substantial increases in rank in the online Travel industry

January 23, 2008

PricewaterhouseCoopers' Forecasts Persistent Hotel Seller's Market | btnonline.com

Hotel revenue per available room and average daily rate growth will flatten in 2008, but travel buyers should expect at least another few years of a hotel seller's market, according to PricewaterhouseCoopers' 2007 U.S. Lodging Industry Report and Forecast. The forecast, which has a historical accuracy record of within a few tenths of a percentage point, indicated that average daily rates would increase by 5.6 percent in 2008, about the same level of growth forecast through the end of 2007. Revenue per available room was forecast to increase 5.1 percent, well below the high levels seen in 2004 through 2006 but on par with the increase expected for 2007.

November 22, 2007

European Travel Suppliers Fighting Back In Online Battle | PricewaterhouseCoopers Reports

The online travel market is experiencing an evolution with the balance of power shifting over the past 12 months from online agencies to the suppliers, according to PricewaterhouseCoopers LLP.

June 10, 2007

Behavioral Advertising on Target... to Explode Online | eMarketer reports

After years of deriding the Internet as "only" a direct advertising vehicle, major brand marketers are discovering powerful new ways to target their users online, and major online players are clearly noticing.

December 20, 2006

Worldwide Electronic Hotel Revenue Up 14.7 Percent in Q3 2006

CHICAGO | TravelCLICK's quarterly eMonitor results indicate continued robust health for the hotel industry based on electronic distribution performance for the third quarter of 2006. The data shows that worldwide electronic hotel revenue from the Global Distribution Systems (GDS) and key Internet sites increased 14.7 percent over the third quarter of 2005. The number of electronic room nights booked for the third quarter increased 5.2 percent over the same time last year, while the Average Daily Rate (ADR) increased by 9.1 percent. The average length of stay for the third quarter 2006 was 2.15 nights, nearly the same as last year.

TravelClick, Inc.

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December 4, 2006

Top 10 Group Events | November 2006 - North America & Selected Markets

Square Footage Meeting Space Occupied, Square Footage Catered, Estimated Number of Attendees | Data derived from reader board reports covering 844 hotels in 55 metropolitan areas across 39 states and provinces* | Total number of events surveyed for time period: 29,676

October 31, 2006

Top 10 Group Events | October 2006 - North America & Selected Markets

Square Footage Meeting Space Occupied, Square Footage Catered, Estimated Number of Attendees | Data derived from reader board reports covering 684 hotels in 48 cities (metropolitan areas) across 39 states and provinces* | Total number of events surveyed for time period: 30,966

July 10, 2006

Why "Tech" is not a "four letter word" - By Chris Hartmann, HVS International

Many in the industry view technology as a problem, rather than an opportunity. This article explains how properly managed, and with a view toward the future, technology can offer hoteliers better service, lower costs and increased profits. “Technology” is often looked at by veteran hoteliers as conveying “impersonal, cost saving and guest dissatisfaction”. That attitude is understandable given the complexity and ever-changing nature of hospitality technology, but today, it can also be a very damaging point of view.

July 4, 2006

Top 10 Group Events | June 2006 - North America & Selected Markets

Square Footage Meeting Space Occupied, Square Footage Catered, Estimated Number of Attendees | Data derived from reader board reports covering 468 hotels in 38 markets across 30 states* | Total number of events surveyed for time period: 20,240

February 21, 2006

Gomez Performance Index For Hotels: January 15, 2006 - February 15, 2006

The prevailing goal for hoteliers in the Performance Index is overall consistency. With few notable exceptions, the benchmarked sites on our index demonstrate predictable application speed and success rates. Since the last period, the average benchmark response time has improved from 10.65 seconds to 9.81. Additionally, the success rate also improved from 98.89% to 98.97%.

September 18, 2005

Forrester Research US eCommerce Forecast: Online Retail Sales To Reach $329 Billion By 2010

CAMBRIDGE, Mass. | The second decade of eCommerce will be marked by innovations that will make online shopping easier and more engaging. This will boost US online retail sales from $172 billion in 2005 to $329 billion in 2010, according to a new forecast by Forrester Research, Inc. (Nasdaq: FORR). The increase translates to a solid 14 percent compound annual growth rate over the next five years.

Forrester Research, Inc.

September 18, 2005

Gomez Performance Index For Hotels: August 15 - September 15, 2005

The prevailing goal for hoteliers in the Performance Index is overall consistency. With a few notable exceptions, the benchmarked sites on our index demonstrate very predictable average application speeds and success rates.

August 18, 2005

Gomez Performance Index For Hotels: July 15 - August 15, 2005

The prevailing goal for hoteliers in the Performance Index is overall consistency. With few notable exceptions, the benchmarked sites on our index demonstrate very predictable average application speed and success rates. Starting next month, two more hotels (Red Roof Inn and Motel 6) will be added to the GPI.

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August 8, 2005

European Hotels: Managing Hospitality Distribution

The increasing use of the Internet for researching and buying hotel rooms in Europe is revolutionizing the way hoteliers distribute their services. While the major European chains are actively helping their properties manuever and capitalize on the Internet, the vast majority of independent properties and small chains are coping with, and trying to understand the impact of, a bewildering array of distribution options...

July 20, 2005

Gomez Performance Index For Hotels: June 15 - July 15, 2005

The prevailing goal for hoteliers in the Performance Index is overall consistency. With few notable exceptions, the benchmarked sites on our index demonstrate very predictable average application speed and success rates.

April 27, 2005

Gomez Performance Index For Hotels: March 15 - April 15, 2005

The Gomez Performance Index (GPI) for Hotels benchmarks end-to-end application response time and availability of leading hotel and third-party travel services Web sites executing a multi-step transaction -- the ubiquitous hotel room search. The steps measured consist of navigating to the homepage; initiating a search query; and gathering room details and rate information. Measurements for the Hotels GPI are taken from a cross section of a high-speed Internet backbone networks once every hour from 10 co-location facilities around the U.S.

April 6, 2005

Hotels Fail To Deliver Price Guarantees | KPMG Global Hotel Distribution Survey Says

Hotels are failing to honour price guarantees which are advertised on their websites according to a new survey by professional services firm KPMG. The research, which was conducted across 330 hotels in16 countries, found that although 43 per cent of hotels offered best web rate price guarantees only 27 per cent of them delivered their price promise.

KPMG Consulting

March 22, 2005

Gomez Performance Index For Hotels: February 15 - March 15, 2005

The Gomez Performance Index (GPI) for Hotels benchmarks end-to-end application response time and availability of leading hotel and third-party travel services Web sites executing a multi-step transaction -- the ubiquitous hotel room search. The steps measured consist of navigating to the homepage; initiating a search query; and gathering room details and rate information. Measurements for the Hotels GPI are taken from a cross section of a high-speed Internet backbone networks once every hour from 10 co-location facilities around the U.S.