Case study shows how repositioning a GM role as a transformation opportunity and using targeted outreach instead of job postings led to successful hire within five weeks.
Halekulani's executive housekeeper Audrey Goh shares insights on leading 160+ housekeepers, rebuilding after pandemic losses, and maintaining luxury standards through family-style management.
The March 2026 conference in LA recognized chapter excellence across categories from education to membership growth, with Ontario chapters winning multiple awards.
A hospitality veteran reflects on his early career at Marriott Griffin Gate, emphasizing the importance of developing raw talent rather than dismissing inexperienced workers.
Ray concludes a 40-year hospitality career, with Fernando Estala transitioning from Indianapolis Marriott Downtown to replace him in June 2026.
OysterLink analysis of Q1 2026 job postings shows housekeepers topped demand with 583 listings, followed by fast food workers and delivery drivers.
Kiana Beimes transformed OUTRIGGER Waikīkī Paradise Hotel's TripAdvisor ranking from #46 to #3 while building a team of female leaders and Princess Ka'iulani-inspired programming.
The non-profit academy features an advisory board of nine California-based GMs offering live sessions and masterclasses.
Penn State's hybrid master's program allows working hospitality professionals to advance their education while maintaining full-time hotel positions.
NAU's three-year hospitality degree addresses post-pandemic leadership shortages by cutting traditional program length while maintaining rigor through year-round scheduling.
Coast Hotels recognized top performers across 10 categories at its annual brand conference, including first-ever Lifetime Achievement Award.
Penn State offers $3,000 master's scholarships and $1,000 certificate scholarships to first 15 PRLA member employees enrolling fall 2026-2027.
The proclamation recognizes hotel training programs that have been completed 2.6 million times since 2020 through the No Room for Trafficking initiative.
The event raised a record $2.1 million with 75 companies participating, while data shows 17% of hospitality workers have substance use disorders.
Penn State's six-day summer program for juniors and seniors includes business visits, kitchen operations, and industry expert interactions.
The free curriculum, developed with survivor input, will be available through 2026 and joins Marriott's existing training completed over 2.6 million times.
Georgia officials and major hotel associations announced expanded human trafficking prevention training requirements for hospitality staff statewide.
Mascarenhas brings 16 years of hospitality experience spanning operations, revenue management, and hotel technology sales to drive Fairmas expansion across the US and Canada.
JMBM law firm outlines 15+ new California employment laws taking effect in 2026, including expanded paid family leave, AI regulations, and strengthened whistleblower protections.
Penn State's School of Hospitality Management receives $50,000 total from Liberty Lutheran and Waverly Heights to expand senior living career programming.