The article argues that AI "vibe coding" tools let hotel training managers build adaptive, personalized training apps for as little as $25/month, addressing a turnover crisis costing operators nearly $6,000 per replaced employee.
Hilton's 2026 Trends Report, drawing on Ipsos and Morning Consult surveys of 2,000+ U.S. workers, finds human-centered leadership, mentorship, and purpose outrank perks and technology as drivers of engagement and retention.
The MLA's 2026 Stars of the Industry event at Fenway Park drew 450+ attendees and honored top hotel employees, managers, and programs across Massachusetts, including an inaugural Lifetime Achievement Award class.
LA City Council voted 9-6 to potentially postpone the $30/hr minimum wage for hotel and airport workers from 2028 to 2030, amid pressure from businesses threatening to repeal the city's gross receipts tax.
We as an industry need to focus on careers and not only jobs. What we have found is that a solid education in hospitality including an internship can prepare people for any service sector career opportunity, hospitality and tourism, retail, healthcare etc.
Hospitality’s talent crisis is not about supply; it is about signalling. For too long, the sector, still dominated by fragmented, family-run SMEs, has relied on informal narratives and outdated assumptions about “passion” and “hard work,” rather than articulating a compelling, modern value proposition.
The perception issue is compelling. Perception matters, especially among Gen Z, but it is often shaped by lived experiences, labor market signals, and what students observe through internships, part-time jobs, and social narratives.Based on my experience working with students, many are not aware of the variety of career opportunities in hospitality.
The Staffing Agency report reveals Canadian hospitality spending reached $104 billion in 2025, but operators struggle with high turnover despite hiring above pre-pandemic levels.
The AHLA Foundation's annual women's leadership event drew 1,000 hospitality professionals to Atlanta, featuring 50+ speakers and 20 breakout sessions focused on advancing women in executive roles.
The Foundation honored Sarai Jacko of Fairmont and Justin Knight of Apple Hospitality REIT at FORWARD/26 for advancing women's careers in hospitality leadership.
AAHOA partnered with Travel Portland to support women's career advancement through networking and mentorship opportunities at a dedicated forum.
The $15,000 grant funds Crime Stoppers, an anonymous reporting program operating since 1983 that offers cash rewards for safety tips.
Newport's Fairfield Inn Charlotte Matthews won Apple Hospitality REIT's Shining Apple Award while team member Tom Johnson earned individual Apple Award recognition.
Case study shows how repositioning a GM role as a transformation opportunity and using targeted outreach instead of job postings led to successful hire within five weeks.
Halekulani's executive housekeeper Audrey Goh shares insights on leading 160+ housekeepers, rebuilding after pandemic losses, and maintaining luxury standards through family-style management.
The March 2026 conference in LA recognized chapter excellence across categories from education to membership growth, with Ontario chapters winning multiple awards.
A hospitality veteran reflects on his early career at Marriott Griffin Gate, emphasizing the importance of developing raw talent rather than dismissing inexperienced workers.
Ray concludes a 40-year hospitality career, with Fernando Estala transitioning from Indianapolis Marriott Downtown to replace him in June 2026.
OysterLink analysis of Q1 2026 job postings shows housekeepers topped demand with 583 listings, followed by fast food workers and delivery drivers.
Kiana Beimes transformed OUTRIGGER Waikīkī Paradise Hotel's TripAdvisor ranking from #46 to #3 while building a team of female leaders and Princess Ka'iulani-inspired programming.
The non-profit academy features an advisory board of nine California-based GMs offering live sessions and masterclasses.
Penn State's hybrid master's program allows working hospitality professionals to advance their education while maintaining full-time hotel positions.