I mean come on, now… Why on Earth are you still okay with this word that your team is using with guests? It's NOT okay. Actually it IS okay. The word is "Okay!" See what I did there? Heh heh.
MGM Resorts International has been recognized as a leading employer for culture, recruitment and policies for veterans, service members and military families by Military Times. MGM Resorts is the only hospitality company based in Nevada to make the list.
Auro Hotels, a leader in hospitality, is proud to welcome Kirby Smith as Vice President of Sales and Marketing. After a 32-year career with Marriott International, Smith joins the Auro team with a proven track record in sales and marketing leadership positions.
During the dinner rush last Friday night in a fun-casual downtown restaurant, Tim was running his third solo shift as a manager. And then disaster happened.
Less than three months into the launch of a new partnership with Limestone College, Diamond Resorts™ - a global leader in the hospitality, vacation ownership and entertainment industries - is seeing tremendous interest in its new professional internship program.
So, last Thursday in a hotel restaurant in Phoenix, Aaron was working a busy lunch shift. Two elderly ladies were seated in his section and he swooped in to get a quick drink order: “Good afternoon, ladies. I’m Aaron. Would you care for a glass of wine, an iced tea or a fresh squeezed juice?” Elderly lady: “What kind of fish is in the fish & chips?”
As Hilton prepares to celebrate its milestone 100th anniversary on May 31, the world's first global hotel company is getting the celebration started early by bringing its renowned hospitality to a deserving mother and awarding her the vacation of a lifetime during the 20th annual Breakfast in Bed segment on Good Morning America (GMA), timed right before Mother's Day.
In advance of Mother's Day, Hilton is announcing an industry-first partnership with Milk Stork. The collaboration will enable Hilton Team Members to easily ship or carry breast milk home to their babies while traveling for work. As part of a robust program of family-friendly benefits, the partnership underscores Hilton's commitment to creating an inclusive environment for all, including working parents.
WINiT by GBTA, a network driving positive change for the career mobility of women in the travel-related industries, today announced speaker, author and change-agent Joanna Martinez will be a featured speaker at WINiT Summit 2019 - Chicago on August 3rd at McCormick Place. Martinez will draw from experiences and lessons showcased in her book "A Guide to Positive Disruption" to navigate attendees through her proven process for driving positive change within organizations.
Booking.com, one of the world's largest digital travel e-commerce companies, announced new scholarship initiatives with two leading universities in the U.S. last night during a reception at the brand's inaugural Women in Tech Code-a-thon with women empowerment activist and award-winning actress Laura Dern. Introduced to provide female students with necessary funding to advance their education in STEM, scholarships will be granted to undergraduate students at Spelman College in Atlanta, Georgia and postgraduate women students at Cornell University in Ithaca, New York, studying subjects that include computer and information science, engineering, technology and mathematics. The grants will equal more than $350,000 across both universities, with scholarships starting in the 2019-20 academic year. This initiative furthers Booking.com's commitment to helping bridge the gender divide within the tech sector.
The Global Business Travel Association (GBTA), the voice of the global business travel industry, announced today that after ten years at the organization, Michael W. McCormick has chosen to step down to pursue new opportunities. McCormick will remain in an advisory role to Scott Solombrino and the Board to ensure a smooth transition as GBTA prepares for the 51st edition of its annual Convention this August in Chicago.
For the first time, Hilton (NYSE: HLT) has been recognized in Canada for its outstanding workplace culture with inclusion on Great Place to Work®'s 2019 List of Best Workplaces™ in Canada - 1000+ Employees. Hilton is ranked #29 and is the top hospitality company on the list.
MGM Resorts International (NYSE: MGM) was ranked No. 18 on Forbes' list of 500 America's Best Large Employers for 2019.
Cloud5 Communications has appointed hospitality technology professional Neil Schubert as Senior Vice President of Product Management and Development, bringing three decades of unparalleled experience and knowledge to lead the Company's product strategy and development team. Schubert will also drive development for new product innovation, featuring the Cloud5 Hospitality Dashboard Experience (HDX).
WASHINGTON, D.C. - In honor of Sexual Assault Awareness Month this April, the American Hotel and Lodging Association (AHLA) is launching a month-long campaign along with member companies and national partners to raise public awareness about sexual assault and reaffirm the hotel industry's commitment to providing a safe and welcoming environment for all employees and guests. Today, AHLA's 2019 Board of Directors launched this campaign by uniting against sexual violence with an open letter in The Wall Street Journal, and by wearing jeans as part of a social media movement ahead of Peace Over Violence's Denim Day on April 24.
Results from a recent gender diversity study I conducted for the lodging industry indicate that of the 238 board seats available among the 28 U.S. lodging companies, only 51 were occupied by women (21%), a woefully low number. If we live in a world where women account for 80% of consumer spending and a multitude of credible studies point to a correlation between greater gender diversity and strong board performance, it is certainly time for us to address this issue head on. I have personally facilitated countless client board meetings and can say with unwavering confidence that gender diversity within the boardroom leads to first-rate ideation and collaboration. Here are some of my thoughts to stimulate change within the lodging industry.
The Hospitality Sales and Marketing Association International (HSMAI) is pleased to announce its Las Vegas Chapter's Advisory Board. The board is composed of a diverse range of travel and hospitality executives from a representative mix of HSMAI members.
The Hospitality Sales and Marketing Association International (HSMAI) Foundation today announced a new mission to tackle head-on a compelling, timely issue the hospitality industry is facing: talent and leadership development in sales, marketing, and revenue management. The foundation's reenergized efforts include an initiative with the U.S. Chamber of Commerce Foundation Hiring our Heroes, a new partnership to help better qualify interest with Aethos' respected skill assessment psychometrics, and a joint effort with International CHRIE to help better attract and educate hospitality talent. In addition, a new fundraising campaign has been launched to help support the talent needed to continue driving the industry's top-line revenue goals - spearheaded by the Foundation's new chairman, Agnelo Fernandes, chief strategy officer, and executive vice president for California's Terranea Resort; Honorary Campaign Chair Mike Leven, CEO, Georgia Aquarium; and Campaign Committee Chair Michelle Woodley, president, Preferred Hotels. The Foundation will collaborate industry-wide throughout 2019 to implement initiatives that attract, develop and engage talent in sales, marketing, and revenue management.
Four Seasons Hotels and Resorts has established an empowerment fund at the School of Hotel Administration in honor of their former chief executive officer, J. Allen Smith '80, MPS '86. The J. Allen and Katherine Smith / Four Seasons Hotels and Resorts Empowerment Fund will provide a holistic program supporting underrepresented minority and first generation students to help ensure their current and future success. This includes mentoring, professional development, and career guidance.
Great Place to Work® and Fortune magazine have named Hilton as one of the Best Workplaces in Texas. Hilton has come in at #2 - the highest rated hospitality company on the list that recognizes metrics such as respect and fairness in the workplace, opportunities for meaningful work, great colleagues and plans for a future within the organization.
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