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USA & CanadaHuman Resources
American Hotel & Lodging Educational Foundation (AH&LEF)
Report
August 3, 2022

AHLA Foundation Issues 2022 Report on Diversity of Hotel Industry’s Public Company Boards

The American Hotel & Lodging Foundation (AHLAF) – a philanthropic organization that aims to elevate, educate and empower the hospitality workforce – today released the 2022 “Diversity of Hospitality Industry Public Boards” research report. Aiming to create an industry “as diverse as the guests we serve,” this research aligns with AHLA’s 5-year, $5 million commitment to advance DE&I across the hospitality arena.

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AHLA Foundation
United States

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HN Original
World Panel

Employee Engagement in the “Great Uncertainty”: What Makes Employees Want to Care?

Linchi Kwok
By Linchi Kwok
Expert Views (7)
Dr. Evangelia (Lia) Marinakou
Dr. Evangelia (Lia) Marinakou

The hospitality industry faces persistent structural challenges, including low pay, demanding working conditions, seasonality, unsociable hours, limited career progression and poor work–life balance. Additionally, AI, labour mobility, economic pressures and employment uncertainty create new challenges that contribute to high employee turnover, increasing recruitment costs, loss of expertise, reduced operational efficiency and compromised service quality.During the “Great Uncertainty”, organisations must move beyond traditional engagement approaches, recognising that employees are more likely to care for guests when they feel cared for themselves.

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