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Report
December 30, 2010

Study - U.S. Travel Outlook Brightens in 2011 | But Value Remains In Vogue For Both Leisure And Business Travelers

As we close the books on 2010, many in the travel industry are likely to add the following refrain to their last chorus of Auld Lang Syne: “Are We There Yet?” If so, the simple answer is “well, almost.” Yes, monthly reports of new job losses have abated and the index of consumer confidence has displayed a modest upward trajectory in recent months. Yet according to the Ypartnership/Harrison Group Portrait of American Travelers(SM) and travelhorizons(TM) national surveys*, Americans remain cautious about spending on travel services in the year ahead. More specifically, their planning and purchasing behavior reflects a “New Frugal” attitude that is likely to prevail throughout the entire year, if not well into 2012.

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Outsourced housekeeping - the panacea to all our housekeeping woes?

Soenke Weiss
By Soenke Weiss
Expert Views (6)
Silvia Kirkland Zese
Silvia Kirkland Zese

I have personally worked with a couple of third parties in the past, one that managed only the hiring process and the payroll portion, and one that actually managed the operations - under my team's supervision. I don't think it's fair giving an opinion based only on two precedents, but I can share I remember my experience when outsourcing operations as a challenging one.

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