Wellness & Wellbeing Opinion Articles - Hospitality Net

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Opinion Article

August 8, 2022

HVS Monday Musings: The Heal in India Initiative – An Opportunity for Indian Hotel Sector

India has emerged as a preferred medical tourism destination, with the Medical Tourism Association ranking it as the world's 10th most attractive country for medical tourism in 2020-21 out of 46 destinations worldwide. Nevertheless, India ranks higher in terms of medical tourism costs and facilities & services. The presence of several high-quality, well-equipped healthcare facilities, as well as a strong base of highly skilled and specialized English-speaking medical professionals, offering world-class treatments at much lower costs than in developed nations, are some of the reasons for the growth of this segment in India.

By Mandeep Lamba and Dipti Mohan

Opinion Article

July 25, 2022

Spas: Elevating Staff and Guest Experiences Through Technology

Today's spas offer relaxing, healing guest experiences facilitated by the seamless and effective use of technology to personalize each guest's visit. Whether day spas, destination spas, or hotel/resort spas, all these facilities must utilize modern technology solutions to equip staff members to operate efficiently, exceed guest expectations, and remain competitive by inspiring positive word-of-mouth and return visits.

By Frank Pitsikalis, Senior Vice President, Product Strategy, Hotels, Agilysys

Opinion Article

July 21, 2022

Creating Digital Anticipation for Spa Services

Spa and wellness services place a particular focus on being present and in the moment. Thus, a hotel's spa and wellness experience typically begins as soon as guests walk through the spa door. This is where a comprehensive, in-person, multi-sensory experience can be fully implemented. When a person visits a spa, they are seeking an opportunity to relax and restore their mind, body, and soul.

By Michael J. Goldrich, Founder and Chief advisor, Vivander Advisors

Opinion Article

July 11, 2022

Spa, Health and Wellness Services in Hotels

This article aims to analyze current practices, future trends, and issues in hotel spa health and wellness services, briefly discussing possible development solutions for the next decade from the perspective of supply and demand.

By Bendegul Okumus, Associate Professor, UCF Rosen College & Hospitality Management, UCF

Opinion Article

June 13, 2022

Can Hotel Reviews Be Used to Measure Guest Wellbeing?

Guest satisfaction scores are an industry mainstay, used a general barometer for service quality and the ability to attract more bookings for the hotel. Reviews are also vital for error recovery, fixing perceived faults, addressing maintenance issues and assessing what to renovate.

By Larry Mogelonsky and Adam Mogelonsky

Opinion Article

March 2, 2022

Why Resorts Should Be Trauma-Informed: The Case for a Trauma Aware Spa

The pandemic brought the issues of death and loss to the forefront for many employers. With nearly one million more Americans dying during the pandemic than otherwise would have been expected, organizations likely have at least some employees dealing with loss (Wall Street Journal, 1/11/22). In addition, adding to the stress and trauma, approximately, 3.5 million workers have left the U.S. workforce since March 2020. About 1.2 million from the hospitality industry, thus creating huge challenges and stressors hospitality businesses.

By Fred DeMicco and Irene Macabante

Opinion Article

February 4, 2022

Top 10 global spa trends for 2022 designed to heal mind, body & soul

The wellness industry is transforming into a booming trillion dollar market with plenty of potential for new entrants in the sector, be it new products or services. EHL has compiled a list of the top 10 global spa trends for 2022. The spa experience is no longer simply about pampering; spas are now required to offer an extensive menu of healing therapies for the mind, body and soul.

By Louis de Vilmorin and C.V. Wijeratne

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Opinion Article

September 15, 2021

Innovations for the Future of Senior Living: Hospitality Bridging Health (H2H)

A Pathways Discovery Hospitality Bridging Healthcare (H2H) panel was held at the School of Hotel and Restaurant Management at Northern Arizona University exploring senior living and hotel/hospitality management. Michael Tompkins chaired the expert panel; his background is in both the medical field and hospitality industry. He transitioned from healthcare as a registered nurse manager in long-term care to hospitality with Canyon Ranch Health Resorts as part of their Executive Management team.

By Fred DeMicco and Jackie Guzman

Opinion Article

August 2, 2021

Medical Tourism as the Next Evolution for Wellness

Let’s look beyond the forecasted travel recovery for the latter of 2021 for a moment – beyond the near-term ‘revenge travel’ surge. What emerging trends will define travel for the decade ahead?

By Larry Mogelonsky and Adam Mogelonsky

Opinion Article

July 28, 2021

The Inner Game: Hotels And The Post-Pandemic Wellness Opportunity

The global wellness economy, valued at $4.5 trillion, is rapidly outpacing the growth of the global economy, with ever-increasing demand attributed to several contributory factors. Aging populations, fast-paced lives and high-pressure jobs are resulting in an increase in chronic conditions, stress, depression and sleep problems. People are also generally more conscious than ever of their mental and physical well-being, and are increasingly open to an expanding range of available treatments provided outside of standard healthcare systems.

By Mariana Palmeiro, Visiting Lecturer, Glion

Opinion Article

July 21, 2021

Best Practices in Spa & Wellness Development for New Builds or Renovations

It's an exciting time to be in the wellness industry, and if you're fortunate to be able to travel, to be a wellness traveler. In this article we will look at some best practices, and the order they should be actioned, when considering building or expanding your spa and wellness facilities in new build hotels or renovations.

By Claire Way, Managing Director, Spa Strategy

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Opinion Article

July 16, 2021

Top 10 Global Spa Trends For 2021 Designed To Heal Mind, Body & Soul

The wellness industry is transforming into a booming trillion dollar market with plenty of potential for new entrants in the sector, be it new products or services. EHL has compiled a list of the top 10 global spa trends for 2021. The spa experience is no longer simply about pampering; spas are now required to offer an extensive menu of healing therapies for the mind, body and soul.

By Louis de Vilmorin, External Consultant

Opinion Article

July 15, 2021

Mid-Year Update: Three Mega Wellness Trends for Mainstream Hospitality

In 2020, the pandemic meant a near-complete brake on travel, and in our Global Wellness Summit trends report released in January, our trend the "Year of the Travel Reset" argued that this long travel pause gave both consumers and suppliers an unprecedented opportunity to think about rebooting travel for the better: to make it, in a word, more "well."

By Susie Ellis, Chair & CEO, Global Wellness Institute

Opinion Article

May 27, 2021

Med Spa: A Cure For Ailing Hotels

To say that the hospitality and travel industry has been affected by the worldwide pandemic is truly an understatement. Those who have careers in hospitality management or other roles in the industry have been faced with unprecedented obstacles like travel bans and the inability to gather for large functions, which has made it almost impossible to be successful.

By Pierre Verbeke, Director Hospitality Advisory Services

Opinion Article

April 21, 2021

Club Medic - Hotel Onsite Medical Clinic: Franchise Model for a Lodging Market Competitive Advantage

The Prontocare business model is designed to perform well during economic hardships as a recession-proof model. Regardless of the stock market or unemployment trends, people are always going to be in need of accessible healthcare that is also affordable and high quality. This will help many to avoid ER visits and unneeded hospitalizations, which is especially important during the COVID-19 pandemic. The same onsite clinic concept applies to hotels, spas and resorts to get a competitive advantage in serving the guests/clients. Prontocare onsite clinics can be retrofitted to what is already there, such as a wellness spa, or these clinics can be made from a new dedicated space via the franchise model. This can be housed in or near the Hotel/Resorts Spa or Medi-Spa to provide a competitive advantage and to gain new hotel quests and serve those in the hotel/resort already.

By Fred DeMicco and Adel Eldin

Opinion Article

April 12, 2021

HVS Monday Musings: Medical Tourism In India

In the last decade, India has emerged as one of the leading medical tourism destinations globally. The presence of several high-quality, well-equipped healthcare facilities along with a strong base of highly skilled and specialized English-speaking medical professionals, offering world-class treatments at much more affordable costs compared to developed nations are some of the reasons for the growth of this segment in India. Reports indicate that medical treatments and travel in India cost up to 50% less than that in developed western countries. India has also been successful at attracting medical tourists from other developing nations, mainly from Asia and Africa, looking for specialized treatments that may not be easily available in their home countries.

By Mandeep Lamba and Dipti Mohan

Opinion Article

April 1, 2021

Dr. Lloyd Terrier On The Fascinating Intersection Of Hospitality And Healthcare

As the patient experience moves to the forefront of healthcare delivery, what are the hospitality systems, processes and knowledge that might enhance customer outcomes in the healthcare sector? EHL, no. 1 in the hospitality school rankings, is committed to crossing boundaries and creating bridges via transferable skills at a time when interdisciplinary learning is more in demand than ever before.

By Dr Lohyd Terrier and Beatrice Venturini

Opinion Article

February 16, 2021

Onsite Clinics in Hotels Serve Travelers Best: New Innovations for Hospitality Bridging Health(care) [H2H] Can have Competitive Market Advantages

The long, exciting journey of 24/7 effort to introduce real solutions to fix the healthcare crisis is here and holds great potential. Prontocare delivers quality, affordable healthcare to help both consumer and the system remain functional without pushing either party to bankruptcy. There is a strategic and tactical opportunity for the lodging industry to have a role in these health efforts and to enhance revenue generatoration and build positive guest relationships in health and well-being as well.

By Fred DeMicco and Adel Eldin

Opinion Article

February 11, 2021

What “Duty Of Care” Do Hotels & Resorts Have In 2021?

There have been enough articles written and published on the enduring changes 2020 will have on the hospitality industry. There's no need to rehash all of those. The Duty of Care issue is an emerging one that hoteliers are wise to pay attention to before it becomes part of the many sweeping legislative reforms occurring with the new administration.

By Brian Shedd, Senior Vice President, Pure Wellness

Opinion Article

January 20, 2021

HVS Monday Musings: Wellness Tourism will Flourish in the Post-COVID Era

Wellness tourism, one of the fastest growing tourism segments globally in the pre-COVID era, is expected to reach greater heights post-COVID as the pandemic has been a wake-up call for people - never before has health & wellness been more important than it is today.

By Mandeep Lamba and Dipti Mohan