Whither Wellness?
Everyone travels for their own reason. For more and more people these days, that reason appears to be wellness.
By Tammy Pahel, VP of Spa & Wellness Operations, Carillon Miami Wellness Resort
Opinion Articles
Enhanced Traveler’s Wellness During Flu Season with Nutraceutical Supplements Available at Resorts and Spas with On-Site Prontocare Clinics
Given the current and future pandemics, challenges for travelers and their wellness are imminent. It is imperative to develop strategies to enhance immune system and traveler wellness to prevent infection and disease. Black Seed Intake reduces coronavirus infection rate and its complications.
By Fred DeMicco and Adel Eldin
Destination Self-Care: Practice Wellness Beyond the Hotel Industry
What city in the U.S. has the best weather? Arguably, San Diego has the most temperate year-round climate. This allows travelers and locals alike to enjoy the outdoors. Relaxing in the sun, working out in the great outdoors, sunset meditations, and yoga and wellness classes are just a few of the activities one can enjoy in San Diego. But what if you are in a market where the weather is not always great? It doesn’t matter, because wellness activities can be accomplished indoors when necessary as well.
By Bob Rauch, President of RAR Hospitality, R.A. Rauch & Associates, Inc.
Going Long for Hotel Longevity Part IV: Getting More Wellness Revenues from Men
The longevity revolution holds a lot of promise, but with labor challenges, supply chain nuisances and a looming recession that may handicap the current travel recovery, hotel brands need practical solutions for the here and now. Per the title, let’s think in terms of taking what you have and tweaking your services or messaging to ramp up select demographics.
By Larry Mogelonsky and Adam Mogelonsky
HVS Monday Musings: The Heal in India Initiative – An Opportunity for Indian Hotel Sector
India has emerged as a preferred medical tourism destination, with the Medical Tourism Association ranking it as the world's 10th most attractive country for medical tourism in 2020-21 out of 46 destinations worldwide. Nevertheless, India ranks higher in terms of medical tourism costs and facilities & services. The presence of several high-quality, well-equipped healthcare facilities, as well as a strong base of highly skilled and specialized English-speaking medical professionals, offering world-class treatments at much lower costs than in developed nations, are some of the reasons for the growth of this segment in India.
By Mandeep Lamba and Dipti Mohan
Spas: Elevating Staff and Guest Experiences Through Technology
Today's spas offer relaxing, healing guest experiences facilitated by the seamless and effective use of technology to personalize each guest's visit. Whether day spas, destination spas, or hotel/resort spas, all these facilities must utilize modern technology solutions to equip staff members to operate efficiently, exceed guest expectations, and remain competitive by inspiring positive word-of-mouth and return visits.
By Frank Pitsikalis, Senior Vice President, Product Strategy, Hotels, Agilysys
Creating Digital Anticipation for Spa Services
Spa and wellness services place a particular focus on being present and in the moment. Thus, a hotel's spa and wellness experience typically begins as soon as guests walk through the spa door. This is where a comprehensive, in-person, multi-sensory experience can be fully implemented. When a person visits a spa, they are seeking an opportunity to relax and restore their mind, body, and soul.
By Michael J. Goldrich, Founder and Chief advisor, Vivander Advisors
Spa, Health and Wellness Services in Hotels
This article aims to analyze current practices, future trends, and issues in hotel spa health and wellness services, briefly discussing possible development solutions for the next decade from the perspective of supply and demand.
By Bendegul Okumus, Associate Professor, UCF Rosen College & Hospitality Management, UCF
Can Hotel Reviews Be Used to Measure Guest Wellbeing?
Guest satisfaction scores are an industry mainstay, used a general barometer for service quality and the ability to attract more bookings for the hotel. Reviews are also vital for error recovery, fixing perceived faults, addressing maintenance issues and assessing what to renovate.
By Larry Mogelonsky and Adam Mogelonsky
Why Resorts Should Be Trauma-Informed: The Case for a Trauma Aware Spa
The pandemic brought the issues of death and loss to the forefront for many employers. With nearly one million more Americans dying during the pandemic than otherwise would have been expected, organizations likely have at least some employees dealing with loss (Wall Street Journal, 1/11/22). In addition, adding to the stress and trauma, approximately, 3.5 million workers have left the U.S. workforce since March 2020. About 1.2 million from the hospitality industry, thus creating huge challenges and stressors hospitality businesses.
By Fred DeMicco and Irene Macabante
Top 10 global spa trends for 2022 designed to heal mind, body & soul
The wellness industry is transforming into a booming trillion dollar market with plenty of potential for new entrants in the sector, be it new products or services. EHL has compiled a list of the top 10 global spa trends for 2022. The spa experience is no longer simply about pampering; spas are now required to offer an extensive menu of healing therapies for the mind, body and soul.
By Louis de Vilmorin and C.V. Wijeratne
Innovations for the Future of Senior Living: Hospitality Bridging Health (H2H)
A Pathways Discovery Hospitality Bridging Healthcare (H2H) panel was held at the School of Hotel and Restaurant Management at Northern Arizona University exploring senior living and hotel/hospitality management. Michael Tompkins chaired the expert panel; his background is in both the medical field and hospitality industry. He transitioned from healthcare as a registered nurse manager in long-term care to hospitality with Canyon Ranch Health Resorts as part of their Executive Management team.
By Fred DeMicco and Jackie Guzman
Medical Tourism as the Next Evolution for Wellness
Let’s look beyond the forecasted travel recovery for the latter of 2021 for a moment – beyond the near-term ‘revenge travel’ surge. What emerging trends will define travel for the decade ahead?
By Larry Mogelonsky and Adam Mogelonsky
The Inner Game: Hotels And The Post-Pandemic Wellness Opportunity
The global wellness economy, valued at $4.5 trillion, is rapidly outpacing the growth of the global economy, with ever-increasing demand attributed to several contributory factors. Aging populations, fast-paced lives and high-pressure jobs are resulting in an increase in chronic conditions, stress, depression and sleep problems. People are also generally more conscious than ever of their mental and physical well-being, and are increasingly open to an expanding range of available treatments provided outside of standard healthcare systems.
By Mariana Palmeiro, Visiting Lecturer, Glion
Best Practices in Spa & Wellness Development for New Builds or Renovations
It's an exciting time to be in the wellness industry, and if you're fortunate to be able to travel, to be a wellness traveler. In this article we will look at some best practices, and the order they should be actioned, when considering building or expanding your spa and wellness facilities in new build hotels or renovations.
By Claire Way, Managing Director, Spa Strategy
Top 10 Global Spa Trends For 2021 Designed To Heal Mind, Body & Soul
The wellness industry is transforming into a booming trillion dollar market with plenty of potential for new entrants in the sector, be it new products or services. EHL has compiled a list of the top 10 global spa trends for 2021. The spa experience is no longer simply about pampering; spas are now required to offer an extensive menu of healing therapies for the mind, body and soul.
Mid-Year Update: Three Mega Wellness Trends for Mainstream Hospitality
In 2020, the pandemic meant a near-complete brake on travel, and in our Global Wellness Summit trends report released in January, our trend the "Year of the Travel Reset" argued that this long travel pause gave both consumers and suppliers an unprecedented opportunity to think about rebooting travel for the better: to make it, in a word, more "well."
By Susie Ellis, Chair & CEO, Global Wellness Institute
Med Spa: A Cure For Ailing Hotels
To say that the hospitality and travel industry has been affected by the worldwide pandemic is truly an understatement. Those who have careers in hospitality management or other roles in the industry have been faced with unprecedented obstacles like travel bans and the inability to gather for large functions, which has made it almost impossible to be successful.
Club Medic - Hotel Onsite Medical Clinic: Franchise Model for a Lodging Market Competitive Advantage
The Prontocare business model is designed to perform well during economic hardships as a recession-proof model. Regardless of the stock market or unemployment trends, people are always going to be in need of accessible healthcare that is also affordable and high quality. This will help many to avoid ER visits and unneeded hospitalizations, which is especially important during the COVID-19 pandemic. The same onsite clinic concept applies to hotels, spas and resorts to get a competitive advantage in serving the guests/clients. Prontocare onsite clinics can be retrofitted to what is already there, such as a wellness spa, or these clinics can be made from a new dedicated space via the franchise model. This can be housed in or near the Hotel/Resorts Spa or Medi-Spa to provide a competitive advantage and to gain new hotel quests and serve those in the hotel/resort already.
By Fred DeMicco and Adel Eldin
HVS Monday Musings: Medical Tourism In India
In the last decade, India has emerged as one of the leading medical tourism destinations globally. The presence of several high-quality, well-equipped healthcare facilities along with a strong base of highly skilled and specialized English-speaking medical professionals, offering world-class treatments at much more affordable costs compared to developed nations are some of the reasons for the growth of this segment in India. Reports indicate that medical treatments and travel in India cost up to 50% less than that in developed western countries. India has also been successful at attracting medical tourists from other developing nations, mainly from Asia and Africa, looking for specialized treatments that may not be easily available in their home countries.
By Mandeep Lamba and Dipti Mohan