Getting Wise on Wellbeing: Nurturing Guests During & Post-COVID
While many properties are still trying to figure out the best way to ensure the physical safety of their guests, we can't ignore that this pandemic has hit people's wellbeing hard. Travel has always been a 'cure for what ails you', but if you haven't noticed - people are changing. Values are evolving. Over the last 15-20 years, we have experienced a massive paradigm shift, and we now stand in the aftermath of it.