Leonardo Hotels Central Europe simultaneously acquires four former Revo Hotels across Berlin, Düsseldorf, and Dortmund, adding 1,328 rooms spanning its Leonardo Smart and Leonardo Royal brand concepts.
The article examines how integrating PMS and POS data gives AI systems the combined context of guest stay and spend behavior to support real-time, event-driven operational decisions in hotels.
Aspen Hospitality, a division of Aspen One, today unveiled the design vision for The Nell New York, the forthcoming Nell Hotels property opening in fall 2027 at 10 Rockefeller Plaza. The 134-room hotel will be the first and only hotel within Rockefeller Center and New York City's only Relais & Châteaux property, bringing Nell Hotels' signature approach to warm, personalized luxury to one of the world's most recognizable cultural landmarks.
HOSPA acquires the 20-year-old National Hotel Marketing Conference from Martin Evans, with the next edition scheduled for 27 May 2027 at Hilton at St George's Park.
New Orleans Marriott today announced one of the most significant property transformations in its recent history: a full guest room renovation and a reimagined M Club, bringing a new level of contemporary comfort and style to one of the city's most iconic addresses. Located at 555 Canal Street in the French Quarter and near Ernest N. Morial Convention Center and Caesars Superdome, the hotel sits at the intersection of celebration and innovation.
Robert A. Rauch, a 50-year hospitality veteran, releases a 20-chapter book covering hotel operations, revenue management, AI, cybersecurity, sustainability, and leadership development.
The Tides Inn, The Chesapeake’s waterfront hideaway for restoration and inspiration, has recently debuted the next phase of its multi-year evolution with newly renovated accommodations, immersive guest experiences and distinctive culinary offerings that further deepen guests’ connection to one of America’s most storied waterways. Highlights include redesigned balcony rooms and suites led by the renowned Summerour Architects and Norris Studio, an expanded lineup of ecology and history-focused programming, and the launch of the Widgeon Oyster—the resort's first signature oyster varietal, cultivated through the same shoreline restoration efforts that have helped revitalize the surrounding Chesapeake ecosystem.
Article 50 of the EU AI Act, in force since August 2026, requires hotels using AI-generated visuals, videos, and chatbots to meet specific disclosure and transparency obligations.
Soneva CEO Neil Gallagher outlines the "Bare Luxury" repositioning following KSL Capital's 2025 majority stake acquisition, covering service philosophy, expansion into Africa and ski markets, and a shift from SOPs to emotional intelligence.
IHG Hotels & Resorts has announced the signing of Hotel Indigo Gosford as part of an expanded strategic partnership with Urban Property Group, growing the relationship to three hotels across New South Wales.
IHG Hotels & Resorts has announced the signing of Crowne Plaza Newcastle as part of an expanded strategic partnership with Urban Property Group, growing the relationship to three hotels across New South Wales.
An educational piece exploring how generative AI can transform the hotel daily operations meeting from a status broadcast into a pattern-spotting, decision-driving tool across all departments.
Hyatt announced that Grand Hyatt Cancun Beach Resort is expected to open in December as an all-inclusive property and will mark the Grand Hyatt brand’s highly anticipated debut in Cancun.
Luxury hoteliers can maintain brand consistency while personalizing the booking journey using three formats: embedded inliners, automatic content swaps, and branded overlay layers.
HFTP and Hospitality Upgrade hosted 76 CIOs and industry professionals in Milwaukee for the 24th annual CIO Summit, covering AI, cybersecurity, payments, and hotel economics.
Tuesday brought the State of Distribution 2026 report from RateGain, NYU SPS and HEDNA finding AI adoption widespread across 58,000-plus properties but transformational impact rare and OTAs still dominant, hospitality.today's argument that guest reviews are now primarily read by AI systems determining search rankings rather than by prospective guests, and a World Panel viewpoint on the right marketing budget for a hotel property. Jan Freitag and Isaac Collazo on budgeting for a tough 2027 comp set, a 7% PMS public API finding, and six property announcements rounded out the session.
Only 7% of teams use GenAI in meetings despite 49% individual daily use, and the article maps two citable HBR book case studies directly onto hotel leadership and strategy session formats.
Six operational red flags, including front desk bottlenecks, manual workarounds, and reactive guest service, that signal an independent Caribbean hotel's PMS can no longer support its operation.
Hospitality America appoints two new executives and redefines two existing VP roles, creating dedicated leadership centers for revenue strategy, marketing, technology, and enterprise enablement.
The third edition of the State of Distribution report, based on 270+ hotel brands and 58,000+ properties, finds AI adoption widespread but transformational impact rare, with OTAs still dominating over direct channels.
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