Swire Hotels: “Houses, Not Hotels” and the Art of Staying Different
Swire Hotels' managing director discusses the company's 'Houses, not Hotels' philosophy, expansion to 15-18 properties by 2030, and growth in Chinese domestic travel demand.
Interviews
How Club Mahindra Quietly Solved Hospitality’s Biggest Plastic Problem
India’s hospitality industry is waking up to a silent pollutant: "Plastic". While many hotel chains are still searching for alternatives, Club Mahindra has already turned sustainability into action. Partnering with WAE, the brand has installed in-house Glass Bottling Plants (GBPs) across its resorts systems that purify, bottle, and reuse glass containers, completely eliminating the need for single-use plastic bottles.
Fix the Data First: Why AI Alone Cannot Solve Hospitality’s Content Challenges
At HITEC 2025 in Indianapolis, we sat down with Natalie Kimball, Vice President of Strategic Accounts for Americas and EMEA at Shiji Group, to explore the evolving role of hotel content management, data accuracy, and distribution, particularly in the complex Chinese market. Natalie also shared her candid views on AI in hospitality, the importance of operational control, and the risk of losing the entry-level roles that built today’s industry leaders.
Simone Puorto in conversation with Natalie Kimball