Decisions stakeholders make today will define the next era of Maldives tourism, said QUO CEO David Keen during the keynote address at the sixth annual Hotelier Maldives GM Forum. He defined Maldives as a global icon and benchmark for tourism globally and suggested now is the time to form a road map to sustain its pre-eminent role.
IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced the luxury hotel group S Hotels has implemented its software to enhance the profitability of three key properties in Thailand.
A Private Sanctuary of Distinctive Indulgences, Curated Culinary Journeys and Thoughtful Encounters Await Discovery.
Centara Hotels & Resorts, Thailand’s leading hotel operator, will co-sponsor Thai sailor Sophia Montgomery who is preparing to represent Thailand at the 2022 ILCA Under 21 World Championships in Portugal later this month.
In my view this is a natural progression of leveraging an engaged audience to provide them with greater opportunities. Today most businesses are pursuing a program of amassing a database of contacts and associated behavior to grow their business and extend commercial value.
I have anticipated the major hotel chains to do try and monetize their huge website and mobile app traffic and loyalty membership data for quite some time now. In the past, the membership data was monetized primarily through the cobranded credit cards: Ex.
Curated experiences are always a tricky thing as what is curated today might not be tomorrow and there is a very blurry line between curated to truly benefit the customer vs enahnced curated experiences based on the algorythm pushing "curation".
Traditional culture and beach lifestyle meet designer couture as Dior opens its first retail space in Bali, with a partial buyout of Sundara Beach Club at Four Seasons Resort Bali at Jimbaran Bay that reaffirms the island’s profile as a destination for discerning travelers and extraordinary events.
Leading Australian accommodation provider Arise Hotels & Apartments has announced it will today unveil an all-encompassing rebrand, signalling an exciting new chapter for the hospitality heavyweight which will now be known as CLLIX Apartments and Hotels.
Loyalty programs are not new in the airline and hotel industries, dating back to early 1980s when American Airlines introduced AAdvantage, one of the world’s first travel loyalty programs. Hotel chains quickly jumped on board, with Holiday Inn and Marriott being credited with the first hotel loyalty programs in 1983. Since then, loyalty programs have not only been an effective marketing tool for increasing customer loyalty, but also for increasing repeat customers and revenue for hotels.
PHUKET, THAILAND - Gender equality is high on the agenda for Thai hotels as a hospitality event held recently in Phuket addressed the imbalance in the industry in leadership positions for highly qualified female executives.Hosted at Dusit Thani Laguna Phuket, “Mind The Gap” gathered more than 100 industry delegates to address the challenges faced by female hoteliers in Thailand.
IDeaS, a SAS company, the world’s leading provider of revenue management software and services, announced today that Swire Hotels has selected its G3 Revenue Management System (RMS) to unify its group approach to revenue management across a portfolio of seven hotels globally.
Consumers like and demand travel companies to offer a one-stop shopping experience. Hence, it is not surprising to see OTAs, Airbnb, and even Google and Amazon strive to provide a “total travel experience.” Everyone in the market wants to become a mega tourism enterprise.
It's a fantastic move by Expedia and Kudos to them for doing it. It will be a nightmare for hotels though as this provides great opportunities but also put hotels against the other OTA´s. We cannot forget that those actions are to drive more travellers to Expedia as well as make money for Expedia across all connection points and data points.
After reading Kern and Murthy's description of Open World, I can't help thinking that this is just a rebrand of EPS. Not sure? Spot the difference: From EPS' website: "Expedia Partner Solutions unlocks the power of Expedia Group for thousands of partners around the world.
Trip.com Group's corporate travel arm, Trip.Biz, has released a white paper delving into the trends defining the reviving corporate travel management sector in mainland China.
Pioneering co-living brand, HOMA, has engaged SiteMinder, the world’s leading open hotel commerce platform, to help elevate its distribution strategy and make it easier for guests to book directly online, as reservation volumes to Thai properties extend above 75% of their pre-pandemic levels.
The Indian Hotels Company Limited, India’s largest hospitality company, today announced Ahvaan 2025. Under the plan, it will re-engineer its margins, re-imagine its brandscape and re-structure its portfolio. IHCL aims to build a portfolio of 300 hotels, clock 33% EBITDA margin with 35% EBITDA share contribution from new businesses and management fees by FY 2025-26.
IDeaS, the world’s leading provider of revenue management software and services announced today that its partnership with the International Youth Convention Hotel in Nanjing, China, was able to grow all revenue related KPIs during a difficult COVID environment and revenue increased during the past 12 months by 8.64 million RMB. IDeaS provided extensive revenue management consulting services and implemented G2 RMS at the hotel.
I firmly believe the hotel website is the most underutilized and quite often forgotten hotel asset. Your hotel website - for a single property or multi property brand - allows you to balance your distribution mix so that your property is the least susceptible to seasonality, group cancellations and calamities, or over dependence on the OTAs or any single distribution channel.
The answer first, then the rational. Get out of your own way. It's hard as an individual and near impossible as an organization, but if it is kept in the daily dialog of activities and decisions, it can creep into the results of your actions.
HSMAI's Revenue Optimization Conference (ROC) “The conference comes at a perfect juncture with APAC borders reopening, so now more than ever Hoteliers will benefit from clear data trends, and thought-provoking ideas & actionable insights to guide their strategies” said Jackie Douglas, President HSMAI Asia Pacific.
Northeast India, comprising eight states, is a stunning combination of majestic mountains, lush green valleys, scenic landscapes, rich biodiversity, and historical sites. Rich in flora and fauna, as well as diverse culture and traditions, each state – Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, and Tripura – offers a unique experience to travelers ranging from heritage and cultural tourism to wildlife and adventure tourism.
World Heritage Day, also known as the International Day for Monuments and Sites, is celebrated on the 18th of April every year to raise awareness about the importance of preserving our heritage and culture. Several events and exhibitions were held across India last week to commemorate the occasion. With 40 UNESCO World Heritage Sites and another 49 on the tentative list, India ranks sixth in the world in terms of the number of UNESCO sites.
Can the new crop of OTA-like superapps become viable hotel booking channels? Previous attempts by Google (Book on Google), Tripadvisor (Book on Tripadvisor) and three attempts by Amazon to enter the OTA space all failed due to one simple reason: these players were not considered as credible hotel booking channels by the traveling public.
The age-old question that will always remain unanswered until hotel CEOs, CMO, and CROs take their destiny into their own hands. As long as hotel companies continue to invest below 2% of their turnover, in marketing, technological and digital development, data management, data privacy & CRM, they will remain eternally subject to the dictates of OTAs and their outrageous commissions.
For hoteliers, this new crop of OTA-like superapps is merely an extension of their online distribution options. From opaque sites to bedbanks to metasearch and mainstream OTAs like Booking, Trip.com or Expedia, not to mention GDS sales with travel agencies, there are already numerous possibilities.