RBH Hospitality Management, a UK based hospitality management company which manages over 45 properties across the UK, has selected StayNTouch Cloud PMS and Contactless Solutions for their four Fragrance Group properties totaling over 400 rooms.
SuitePad, Europe's leading provider of digital guest communication systems for the hotel industry, has installed guestroom tablets at Shangri-La Hotel, At The Shard, London, with tablets having been incorporated into all of the hotel's 202 guestrooms and suites, as well as in the restaurant, lounge and bar.
It's in human nature to become defensive every time that we feel threatened. Evolutionarily, this strategy has had a positive outcome for us because we have survived and prospered. However, in the context of doing business, playing safe and not considering the changes occurring in the ecosystem where you are operating has not always resulted in success, especially nowadays when disruptive innovations transform the world and the way we live.
Interview between Guestline and Vicki Jackson, Deputy Hotel Manager at Gisborough Hall Hotel.
Magnuson Hotels is relaunching its offer to the independent UK hotel market with its new Magnuson Cloud platform, which will manage revenue, distribution and marketing for members.
Shiji Group has recently announced that UK-based Atlas Hotels has selected its Infrasys Cloud POS solution for all 50 hotel properties the company operates under IHG Hotels & Resorts. With over two decades in the industry, Shiji's Infrasys Cloud POS, has built a game-changing cloud-based point-of-sale system with the ability to work on most existing hardware with additional offline capabilities. Atlas Hotels is currently Europe's biggest franchisee of IHG Hotel & Resort's Holiday Inn Express and owns and operates 50 properties, in addition to one Hampton by Hilton property.
Infor today announced that Estonian hospitality leader Metropol Hotel Group has invested in Infor Hospitality Management Solution (HMS) in the cloud. The group consists of the 155-room Metropol Hotel and the 137-room Metropol SPA Hotel, both in the popular Rotermann quarter of the Estonian capital, Tallinn. Infor HMS replaces a legacy property management system that no longer supports the Metropol's ambitions for growth.
Hotel Internet Services (HIS), a full-service provider of internet services and solutions, has announced the implementation of a high-speed Guest Wi-Fi service at Hotel Mariposa. A newly constructed luxury boutique property situated near some of the most popular attractions in Los Angeles, Hotel Mariposa's adoption of industry-leading Wi-Fi technology by HIS notably ensures that it gains a competitive edge in addressing the top guest priority of instant access to a fast and hassle-free online experience.
OYO Hotels & Homes (www.oyorooms.com) has connected its first group of UK hotels to Sabre's SynXis Central Reservations System, following a global partnership signed between OYO and Sabre Corporation, a leading software and technology provider powering the global travel industry. More than 80 OYO hotels in the UK, representing more than 2,500 rooms, are now connected to all major GDSs through Sabre's advanced hospitality solutions.
Throughout the last year, we have witnessed an extreme increase in online traffic and consumer trends, which has been entirely controlled by the pandemic and lockdown measures that have been implemented. Shifts in people's day to day and landscapes have been unprecedented, with one main change being 86% of people working from home. One prominent trend the team at The Branding Spa has observed is how impactful YouTube and TikTok videos have influenced future travellers' booking decisions. A Walker study found that by the end of 2020, customer experience had overtaken price as the most crucial part of the decision process.
Infor today announced that luxury serviced apartments provider STAY has deployed Infor HMS property management system for its 169 apartment properties in Camden, London. The application will help deliver customer service excellence and provide a platform for new processes including flexible, contactless check-in.
Infor today announced that the five-star hotel El Palace Barcelona has chosen Infor Hospitality Management System (HMS) and Infor Sales and Catering System (SCS) to help provide a premium customer experience. Implemented by Infor in collaboration with Infor partner Sulcus, the software will help create an integrated, standardised platform for this landmark property.
ASSA ABLOY Global Solutions with its industrywide status as the leading innovator of hotel security access technology, has been selected by the Stock Exchange Hotel to implement VingCard Essence door locks equipped with Mobile Access. Located in Manchester, UK, the Stock Exchange Hotel's recent renovations include a focus on enhancing both guest peace-of-mind and convenience which has now been achieved using VingCard Essence's advanced data encryption abilities combined with the availability of contactless digital check-in and room access. Each of the 40-guestrooms have also been furnished with Elsafe sentinel II electronic safes to ensure that guest valuables are secured against theft or loss.
BeyondTV (BTV), a full-service provider of guestroom entertainment services and solutions for the hospitality industry, has launched a certification program in Italy that will provide the county's LG Business Solutions dealership network with the ability to offer BeyondTV GuestCast™ to hotel customers. As part of BeyondTV's ongoing rapid expansion into hospitality markets around the world, the certification program now available to LG Business solutions will ensure that Italian hoteliers are able to meet guest demands for hassle-free access to personal streamed content on guestroom televisions.
Family-run and owned Anatolia Hospitality has selected IDeaS G3 Revenue Management System (RMS) to manage, control and maximise its data. Anatolia will implement IDeaS initially at its two city hotels with the highest booking dynamic, Anatolia Hotel and Onoma Hotel in Thessaloniki.
I think we all knew, deep down, that the chances were that we would end up back in lockdown this quarter. Perhaps we believed our combined hope and hard work would avert the inevitable. All the blood, sweat and tears that collectively everyone in hospitality has put into ensuring venues are squeaky clean and sanitised has not been wasted, but perhaps not appreciated and recognised as much as it might have been. Here we are again and despite the inevitable hardships, I know we will continue with positivity and hope. And here we go again with HOSPACE!
Accor to has partnered with London based hospitality software provider Bizzon to launch a new digital F&B ordering service.
Infor today announced that luxury hotel operator Apex Hotels has invested in Infor technology to create a standard platform across its entire property portfolio. Apex Hotels operates 10 sites throughout the United Kingdom, spanning 1,476 rooms in both three-star and four-star hotels. Infor has already delivered the first two of 10 implementations at the flagship Apex City of London - a property that boasts more than 200 rooms and industry-leading occupancy rates - and the Apex Dundee.
INTELITY®, the developer of hospitality's most comprehensive guest experience and staff management platform, announced today its partnership with Hôtel de Verbier in Verbier, Switzerland. The four-star property nestled in the majestic Swiss Alps will deploy key elements of the INTELITY platform, including beautiful 10" tablets for contactless in-room dining, a full digital compendium, amenity and activity reservations, messaging, and more, along with INTELITY's staff operations solution, GEMS®, to drive overall convenience and optimized operations.
Infor today announced that the five-star, 108-room Hotel Alhambra Palace in Granada, Spain, has chosen to implement Infor Hospitality Cloud solutions throughout all operations, including front of house, housekeeping, restaurants and conference bookings. Deployed in the cloud, the deal includes Infor Hospitality Management Solution (HMS), Infor Sales and Catering, and Infor Table Management.