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Explainer Articles

Explainer Operations & Strategy

What is Doxing?

Imagine someone putting your personal information out online for thousands of strangers to see—your home address, phone number, even details about your family members or workplace. This invasive practice, known as doxing, has become a significant concern in the digital age. It’s not just about privacy anymore; it’s about the potential for real-world harm. This article explains what doxing is and how to prevent it from happening to you.

Jasdev Dhaliwal
By Jasdev Dhaliwal, Director of Marketing and Security Evangelist, McAfee
Explainer Operations & Strategy

What does a Hotel Manager do?

Hotel Managers have one of the most challenging yet rewarding jobs in hospitality, and that's why the job is not for the faint-hearted. The role attracts those who have high ambition, a passion for service, and are natural-born leaders. A career in hotels can be exciting, luxurious, and lead you to travel the world. Whether you work in a boutique hotel or a multinational chain, the day-to-day challenges can be similar. So, just how do you embark on a career in hotels and attaining the Hotel Manager title?

EHL
Explainer Sales & Marketing

Enhancing Hospitality: The Dynamics of Multi-Property Management

In the hospitality industry, managing multiple properties transcends simply expanding the number of locations; it involves elevating the guest experience to new heights. At the core of this strategy is the creation of a unified guest profile, ensuring that guests enjoy a seamless experience across different venues within the same hotel chain. This integration is not just convenient but essential for fostering guest loyalty and enhancing satisfaction.

Alexandra Fjällman
By Alexandra Fjällman, Chief Marketing Officer, Atomize AB
Explainer Operations & Strategy

What is the Hospitality Industry? All your questions answered

The hospitality industry is a large subsection within the service industry and is comprised of four main areas: Food & beverage, travel & tourism, lodging, and recreation. As examples, the F&B category includes restaurants, bars, and food trucks; travel & tourism covers different forms of transportation and travel agencies; lodging varies from hotel resorts to hostels; recreation refers to leisure activities such as sports, wellness, and entertainment. While all sectors are interconnected and reliant on each other, many of these hospitality sectors are quickly evolving due to new technologies and changing customer mindsets.

EHL
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 
Lighthouse
Explainer Development

What is a real estate analyst? A comprehensive overview

Next in our exclusive series dedicated to unlocking the doors to your future is one of the most dynamic and lucrative roles in the industry: real estate analyst. Get ready to dive into the captivating world where every property holds a story, and every investment opportunity is a chance to shape communities and futures.

EHL
Explainer Operations & Strategy

Hotel brands: Who owns what?

Are you fascinated by the glitz and glamour of the hotel industry? Do you dream of a career where you could work anywhere from a quaint boutique property to a soaring glass-walled skyscraper? With over 18 million guest rooms worldwide, the hotel sector offers boundless opportunities for ambitious hospitality professionals.

EHL
Ad #1 Hotel PMS
See why hotels are switching to Mews

Revenue up. Manual work down. Hotels using Mews see 35% higher RevPAR and 45% more upsells. Book a free demo. 
Mews
Explainer Technology

Generative AI and Neural Net Fundamentals

There are two answers to the question of how generative AI models work. Empirically, we know how they work in detail because humans designed their various neural network implementations to do exactly what they do, iterating those designs over decades to make them better and better. AI developers know exactly how the neurons are connected; they engineered each model’s training process. Yet, in practice, no one knows exactly how generative AI models do what they do—that’s the embarrassing truth.

Jason Bryant
By Jason Bryant, Vice President Strategic Growth Initiative, Oracle Hospitality
Explainer Technology

Machine Learning Basics for Hotel and Correlation versus Causation Modeling

There are many definitions of machine learning (ML). For purposes of this explainer, ML is the scientific study of algorithms and statistical models that computer systems automatically use in real-time to effectively perform a specific objective function (such as optimizing revenue) without using explicit instructions. Instead, ML relies on patterns and inference. All this is performed using a feedback loop so that each successive iteration further increases precision of the models, which drives and improves the objective function.

Jason Bryant
By Jason Bryant, Vice President Strategic Growth Initiative, Oracle Hospitality
Explainer Operations & Strategy

Communication in the hospitality industry

Communication in the hospitality industry is the cornerstone of delivering exceptional guest experiences and smooth operational functionality. It encompasses a wide range of interactions, from front-of-house dialogue with guests to back-of-house coordination among staff. It’s about exchanging information, but also building relationships, understanding guest needs, and ensuring an effective workflow within the hotel team.

SiteMinder
Explainer Sales & Marketing

RevPAR vs. TRevPar

If you work in the hotel business, acronyms are part of the job. Among the many shorthand terms we use, two are particularly important for measuring performance. Their names might strike a similar chord, but delving into these respective metrics reveals crucial distinctions.

CoStar