The author argues hotels should apply the same weekly pace-reporting discipline used for rooms to function space, combining event and room revenue into a shared view for better group decisions.
Galleria Vik Milano used Canary Technologies' upsell and mobile check-in tools to generate nearly €35,000 in annual ancillary revenue while freeing staff to deliver more personalized service.
Following its reopening in April 2026 after an extensive transformation, Paradisus Cancún, the iconic luxury resort from Meliá Hotels International, is ushering in a new era of all-inclusive in the Mexican Caribbean. The resort’s new vision came to life during its grand opening celebration on 18th October, where attendees experienced the resort’s destination-inspired approach to wellness firsthand. The festivities began with a ceremonial welcome inspired by Mayan culture, weaving together storytelling, live performances and mindful breathing to introduce guests to the resort’s philosophy of wellbeing and connection.
Monday opened with Markus Busch on Google AI Mode booking hotels through 10 chains and OTAs in the US while a price-feed mandate ending September 30 cut independent hotel ad visibility, Terence Ronson's live agent tests finding Marriott, IHG, Accor, and Choice reach checkout while Hyatt and Hilton show inconsistent results, and Are Morch on a Barcelona study of 27,360 AI answers finding independents 8x more invisible than chains. ChatGPT Ads for distinctive hotels, longevity amenities in the guestroom, and three property signings opened the week.
Sandpiper Hospitality will add 12+ properties across the US within 90 days, adding four new brands including Homewood Suites and Hampton Inn to its extended-stay-focused portfolio.
A marketing consultant outlines how lifestyle and luxury hotels can use ChatGPT Ads, now live in 31 European markets, to reach travellers during the planning phase before a hotel search begins.
Google's AI Mode now books hotels through 10 major chains and OTAs in the US, while independent hotels lost ad visibility after Google's price-feed mandate ended September 30.
A Barcelona study of 27,360 AI travel answers found independents are 8x more likely than chains to be invisible to AI, with hotel websites supplying only 7% of what AI says about properties.
HOSPA's HOSPACE 2026 conference, set for 12 November at the Royal Lancaster London, will cover finance, technology, revenue management, ESG, and workforce topics through panels, workshops, and a Gala Awards Dinner.
A year-over-year comparison across IHG, Hilton, Marriott, Hyatt, Wyndham and Choice shows brands have shifted from AI experimentation to scaled deployment in search, booking, and revenue management.
Cork’s second Premier Inn hotel could soon be underway as the company behind the development gets the official go-ahead from Cork City Council to deliver the 174-room hotel.
IHG Hotels & Resorts (IHG), one of the world's leading hotel companies, today announced the signing of Holiday Inn Resort Luang Prabang Naluang Hill. Set to open in 2027, the resort will mark IHG's debut in UNESCO-listed Luang Prabang and expand the company's presence in Laos.
Minor Hotels, a global hospitality leader with over 640 hotels, resorts and residences, has signed an agreement to manage Anantara Retreat Darjeeling Hills, the first Anantara Retreat in India. The 70-key property will open in 2031 within the Tindharia Tea Estate, an 849-acre plantation in West Bengal, creating a sanctuary where guests can enjoy luxurious accommodation amid pristine surroundings while the estate continues to operate as a working plantation.
AIHA has released a free Hotel AI Visibility guide covering KPIs, self-assessments, and AEO strategy to help hotels control how AI assistants represent their properties to travelers.
A broad strategy guide covering ambiance, menu design, technology, upselling, loyalty programs, and sustainability to help hotels grow F&B revenues.
Independent live tests using Claude and ChatGPT found that Marriott, IHG, Accor and Choice allow AI agents to reach checkout, while Hyatt, Hilton and Wyndham show inconsistent results depending on the agent and route.
A 31-year hotel veteran reflects on a career spanning F&B, front desk, and finance across North America, arguing that the ability to make a difference is what makes hotel work feel effortless.
TFE Hotels becomes the first hotel group in Australia and New Zealand to have its internal leadership programs accredited for university credit across eight institutions, with 86% of recent graduates promoted.
Opinion piece arguing that guestrooms, not spas or gyms, are the highest-impact and most scalable venue for longevity amenities, with practical guidance on outcomes, business models, and phased capex deployment.
A hospitality executive shares 10 operational principles for delivering luxury service, arguing that preparation, information-gathering, and vendor coordination matter more than premium pricing.