Is Your Guest Database Lying to You?
A vendor-authored piece promoting a PMS profile deduplication tool that auto-merges duplicate guest records, claiming savings of 3 to 15 hours per property per month as part of a VIP Guest Recognition Suite.
A vendor-authored piece promoting a PMS profile deduplication tool that auto-merges duplicate guest records, claiming savings of 3 to 15 hours per property per month as part of a VIP Guest Recognition Suite.
RBH Hospitality Management takes over operations of the 194-room Radisson Hotel Liverpool, its fourth property in the city, as part of broader UK portfolio expansion.
Revinate's Dylan Cole and De L'Europe Amsterdam's Robert-Jan Woltering argue that luxury hotels risk brand erosion through cost-cutting, and should prioritize top-line revenue growth across all profit centers.
An industry analysis outlining five strategic opportunities for luxury hotel development heading into 2026 and beyond, covering branded residences, demand diversification, overtourism, adaptive reuse, and generational demand shifts.
Radisson Hotel Group welcomes The Gonville Hotel, a member of Radisson Individuals, to its portfolio — a distinctive and charming upscale property located in the historic city of Cambridge, featuring 92 bedrooms, each with its own unique and contemporary design. The hotel is a valued addition to the growing Radisson Individuals portfolio and further strengthens its presence in key destinations across the United Kingdom.
Radisson Hotel Group announces the opening of Paradise Resort Evia, a member of Radisson Individuals, a 322-room beachfront resort in Eretria on the island of Evia, Greece. The resort marks the brand's first resort in Greece and strengthens Radisson Hotel Group's growing presence across Mediterranean leisure destinations. Located under two hours from Athens by road, the resort combines direct Aegean beachfront access, extensive wellness and sports facilities, five dining and bar venues, and flexible meetings and events spaces in one of Greece's most accessible island destinations.
Dusit Hotels and Resorts launches its 5th annual Well-Fest campaign across global properties throughout June 2026, offering curated wellness programming as the global wellness economy hits a record $6.8 trillion.
Kimpton Ashbel New York - Park Avenue, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, has introduced a thoughtfully curated design narrative rooted in the enduring elegance of Park Avenue's storied townhouses. Set within a restored 1928 Beaux-Arts building originally developed as the Doral Park Avenue Hotel, the property has 205 guest rooms and suites, many with sweeping views of Park Avenue and the Empire State Building and brings the warmth and character of a private residence into a refined hotel experience in Midtown Manhattan.
Millennium Hotels and Resorts (MHR), an international hospitality group with over 145 hotels across key gateway cities worldwide, announced today the June 1, 2026, reopening of Millennium Premier Hotel New York Times Square following a complete renovation of its 124 guest rooms and public spaces.
Fairmont Hotels & Resorts, the global luxury brand and part of the world-leading hospitality group Accor, has today announced reservations are now live, ahead of its much-coveted 10th July 2026 opening. Fairmont's newest property - Fairmont Cheshire, The Mere - will be the brand's fourth hotel in the UK alongside: The Savoy, A Fairmont Hotel, Fairmont Windsor Park and Fairmont St Andrews.
Nestled on the slopes of the Berici hills, Hotel Villa Michelangelo Vicenza – Starhotels Collezione has long been a peaceful retreat for travelers seeking authentic hospitality just minutes from the historic center of Vicenza. Today, following an ambitious renovation of all rooms and suites, the property introduces a refreshed visual identity rooted in the value of Italian craftsmanship and a concept of luxury defined by subtle yet unforgettable details. The restyling was led by interior designer Carlotta Oddone, whose vision is built on a few key principles: uniqueness, a renewed concept of luxury in high-end hospitality, and the celebration of the “invisible details” of fine craftsmanship - elements that quietly transform each space into a lived experience. Originally built in the 18th century as a Palladian-style country residence for the Tomi family, a long-established local family, the villa passed through several noble owners before becoming a hotel in the late 1970s. Today, with its exposed beam ceilings, traditional Venetian terrazzo floors, and a five-hectare park dotted with centuries-old trees and olive groves, the property embodies the spirit of a living historic home - at the heart of Starhotels Collezione philosophy. The redesign draws inspiration from the surrounding Vicenza landscape, balancing two distinct visual themes: the organic, evocative nature of floral motifs and the structured rhythm of geometric stripes, which introduce a contemporary edge. Each of the 52 rooms and suites has been conceived as a unique space, while maintaining a cohesive color palette: each room is entirely one of a kind. Colors and custom-designed textiles play a central narrative role. Fabrics, specially printed on velvet from Oddone’s Rosemarie and Stripes collections, are used across furnishings and serve as a unifying thread throughout the project in its various colorways. Headboards, lamps, seating, and trims share recognizable forms and moods, yet are expressed through ever-changing combinations and tones. In line with Starhotels’ philosophy, the renovation places strong emphasis on local craftsmanship, bringing together artisans from Vicenza with trusted Piedmont-based makers as part of the Group’s contemporary patronage project La Grande Bellezza – The Dream Factory. Tappezzeria Bruscato, located just a short distance from the hotel, handled the production and installation of curtains and headboards, while Vicenza-based artist Giorgio Bertoldo created the wall decorations. Select original furnishings from the villa have also been restored and reintegrated, reinforcing a sense of continuity with the property’s history.
The removal of CBP officers from Newark Liberty and other international airports would cost $8B in visitor spending, threaten 50,000 jobs, and disrupt millions of travelers weeks before the FIFA World Cup.
GBTA warns that proposed CBP staffing withdrawals from major U.S. gateway airports could disrupt international business travel, citing $50.7B in annual inbound business travel spending at risk.
HVS forecasts full Manhattan hotel market recovery beyond 2019 levels by 2027/28, with 2025 ADR already 34% above pre-pandemic highs, though tariffs and geopolitical shifts pose short-term headwinds.
Pertlink proposes TCPG (Token Cost Per Guest) as a new hotel KPI measuring generative AI spend per guest served, drawing parallels to OTA commission and calling for USALI adoption.
The piece argues hotels must move beyond "extractive hospitality" by integrating local vendors and communities as economic partners rather than excluding them from tourism spaces.
Ted Horner argues hotels underinvest in technology due to weak vendor ROI cases, while OTA commissions squeeze owner margins and major brands increasingly resemble marketing companies.
Friday closed a week dominated by Google's distribution moves and a growing unease about what technology is doing to hospitality's core product. Google's Universal Cart turns out to be a placement business, not a transaction one. Cornell found AI ranks fourth among travel planning tools, with accuracy concerns blocking wider adoption. And the HN team reflected on a day at Mews Unfold that asked whether the industry is adding the right things.
The article explores how hotel leaders can improve their effectiveness through intentional self-care practices and structured morning routines to combat decision fatigue.
Author presents a three-layer Commercial Convergence Model to fix strategic misalignment between sales, marketing, and revenue departments using shared metrics and decision frameworks.