News

Tour De… Well-Being in Hospitality

Cycling can be a strenuous activity either for sport or for recreation. Especially road bicycle racing. To many professional cyclists the ultimate dream is to take part in the Tour de France. Cyclists while they race through beautiful locations need to show various skills to be a successful contender and take the yellow jersey. They need to excel in having good coordination skills, stamina, balance and perseverance.

New members of the SHL International Advisory Board

SHL Schweizerische Hotelfachschule is expanding its international Advisory Board to include further leading personalities from the global hospitality industry as well as the fields of innovation and diplomacy. The new members bring extensive expertise, vision and a strong international network. Together with the existing members of the Advisory Board, they will support SHL in keeping the relevance and quality of its programme high and in tune with the times, as well as further expanding its position as one of the leading Swiss hotel management schools.

EHL Innovation Rewind: Will Guillaume Foussier on Coaching, AI, and the Future of Organizational Transformation

At the EHL Open Innovation Summit, we spoke with Will Guillaume Foussier, CEO of AceUp, to explore how artificial intelligence is reshaping revenue strategies in hospitality and why coaching remains one of the most powerful drivers of lasting change. Will introduced his ITO framework, a structured model that connects individual growth with team alignment and organizational transformation.

Bridging Workforce Gaps in Hospitality

The hospitality industry is at a crossroads. A growing labor shortage, shifting workforce expectations, and changing perceptions of hospitality careers have created challenges in attracting and retaining talent. Many workers face barriers to career advancement, including financial limitations, educational barriers, and limited access to professional development opportunities.

Meyer Jabara Hotels Continues to Invest in Technology; Recruits Chris Clap as First CTO

Meyer Jabara Hotels is cloud-connected, AI-accelerated, and future-proofed thanks to the recent recruitment of Chris Clap as Chief Technology Officer – a first-time position for the 48-year-old hotel ownership and management company. As its portfolio of branded and independent hotels continues to grow across the U.S., MJH is aligning its tech strategy and business ambition to build a better foundation for the future.

The Human Element in a Digital Age

Successfully leading in today’s hotel industry requires more than a single expertise; it demands a careful blend of deep-seated service passion, operational wisdom, and an innovative spirit that shapes the future of guest experiences. Tradition and innovation constantly intersect. Guest expectations are also rapidly evolving. Hoteliers must navigate this dynamic environment with skill and expertise. Furthermore, they need a deep understanding of service fundamentals. They also require a keen eye for technological advancements.

HSMAI Launches New Edition of Certified Hospitality Digital Marketer (CHDM) Study Guide

The Hospitality Sales and Marketing Association International (HSMAI) has released the 7th Edition of Hospitality Digital Marketing Essentials, the Certified Hospitality Digital Marketer (CHDM) certification study guide—the most comprehensive and up-to-date resource for hospitality professionals looking to deepen their digital marketing knowledge or prepare for the globally recognized CHDM certification.

Mental Health Awareness in Hospitality

In hospitality, it’s the people who make the experience. From front-of-house to back-of-house, bar teams to boardrooms, it’s the care, passion and hard work of hospitality professionals that shape each guest interaction. Yet too often, those very teams are running on empty.

Hilton Named #1 Best Workplace in Vietnam

In a landmark achievement that underscores its commitment to its transformative workplace culture, Hilton (NYSE: HLT) has claimed the top position on the Best Workplaces In Vietnam™ 2025 list in the medium-sized company category. This milestone marks the first time the leading hospitality company has reached the top spot in the country, advancing from its No. 2 ranking last year.

Cushman & Wakefield Bolsters UK Hospitality Capital Markets Team With New Hire

Francesca joins us as a Senior Consultant in the UK Hospitality Capital Markets team. Formerly with CBRE, she brings valuable experience across Advisory and Capital Markets in both London and Asia. Her strong expertise in financial analysis and real estate advisory is a great addition to the team, following the recent arrivals of Andrew Horder and Anastasia Cooper to support our expanding Hospitality Capital Markets division.