News

Future-Proofing Hospitality: Rethinking Succession Planning

In hospitality, people are the product. Yet when it comes to planning for future leaders, the industry often drops the ball. According to research, 60% of companies lack any CEO succession plan, and only 14% believe they are doing it effectively. That is not just a talent issue but a strategic risk that can impact guest satisfaction, brand integrity, and operational stability.

Airbnb Host Experience: What Happens When Work Enters Your Home

What happens when your home becomes your workplace? This question often arises when analyzing how accommodation-sharing platforms like Airbnb continue to blur the lines between personal space and professional service. In the hospitality-driven gig economy, the rise of at-home hosting has redefined business models and shifted the boundaries between work and family life.

Research and Education: a Connection to Ever-Evolving Expertise and Experience

The skills that each manager and leader need to be successful in hospitality are a combination of operations management, traditional business functions, and specialty topics. The connection between industry experience and sustainable education practices has become increasingly important. Is there a way to best prepare managers for the diversity of tasks and traits needed to succeed in hospitality? A new and enhanced educational path can reflect enhanced occupational identification .

Egyptian Hotels Association Signs Strategic Partnership with Sommet Education to Empower Egyptian Hospitality Talent

The Egyptian Hotels Association (EHA) is investing in a skilled workforce to boost Egypt's hotel sector, announcing a major two-years partnership with Sommet Education, world leader in hospitality education. This agreement, including Sommet Education renowned Glion Institute of Higher Education and Les Roches, was signed in the presence of H.E. the Minister of Tourism and Antiquities, Sherif Fathy.

Marriott International Announces Retirement of Leeny Oberg, Chief Financial Officer and EVP, Development, in 2026

Marriott International (Nasdaq: MAR) today announced that after 26 years with the company, Leeny Oberg, Marriott’s Chief Financial Officer and Executive Vice President, Development, has decided to retire effective March 31, 2026. Two long-time Marriott veterans have been named her successors. Next year, Jen Mason will become the company’s Chief Financial Officer and Shawn Hill will take on the role of Chief Development Officer.

How to Support The Mental Health of Hospitality Staff When The Pressure's On

The third season of “White Lotus” recently wrapped and left an indelible mark on pop culture. The award-winning and widely-discussed show, known for its sharp-as-knives satire and meme-worthy moments, follows the interactions between the ultra-wealthy hotel guests and the staff who cater to their needs at the namesake luxury resort, putting the hospitality industry front and center in the cultural conversation.

Preferred NextGen Leadership Council Celebrates Milestone First Year, Uniting Tomorrow’s Stars of the MICE Industry

Preferred Hotels & Resorts, the world’s largest independent hotel brand, is proud to celebrate the first anniversary of the Preferred NextGen Leadership Council (PNLC), a forward-thinking initiative offering insights into the future of the Meetings, Incentives, Conferences, and Exhibitions (MICE) segment through the leadership of the next generation of decision makers. Marking a successful inaugural year – with its innovative approach and strategic importance – the PNLC addresses the rapidly changing dynamics of the industry by empowering and nurturing the next generation of leaders through education, mentorship, community, and purpose. Designed to accelerate professional growth, expand influence, and equip talent with the tools needed for long-term success, the PNLC represents the future of the industry through the vision, insights, and innovation of its members.

Opening Minds, Opening Doors: Neurodiversity – The Talent Solution Hospitality Overlooks

As hospitality grapples with one of the worst staffing crises in recent memory, a compelling question arises: Are we truly looking everywhere for talent? A groundbreaking study from the University of West London reveals how simple workplace adjustments can unlock a massive talent pool while improving service for everyone.

Appellation Healdsburg Appoints Leadership Team Ahead of Late Summer Opening

Appellation – the culinary-first hotel brand co-founded by renowned American chef Charlie Palmer and former Four Seasons Americas President Christopher Hunsberger – proudly announces the appointment of a seasoned team of hospitality professionals who will deliver the brand’s signature experience at Appellation Healdsburg, opening late summer 2025. The resort celebrates the region’s seasonal bounty through food, wellness, and meaningful connections, anchored by on-site culinary gardens and two signature Charlie Palmer dining concepts.