Core Hospitality has established a new professional board of directors as part of its strategy for growth and long-term positioning in the hospitality industry. Five experienced industry leaders will provide strategic guidance and oversight as Core Hospitality continues its expansion in Denmark and Norway.
Club Med, the global leader in premium all-inclusive holiday experiences, has announced a strategic restructuring of its Asia Pacific operations, consolidating three existing Business Units into two integrated entities - East & South Asia and Pacific (ESAP) and China – with effect from May 1, 2025. This business transformation reinforces the brand’s commitment to deepening regional focus, unlocking new growth potential, and enhancing operational agility in high-priority markets.
Tourism is one of Africa's most promising sectors, contributing approximately 8.5% to the continent’s GDP and supporting over 24 million jobs, according to the African Union and the UN Tourism. It is not only a vital engine for economic growth but also a powerful catalyst for youth employment, entrepreneurship, and cultural exchange.
In hospitality, your team is your brand. No matter how stunning the property, how seamless the technology, or how luxurious the amenities, guests will always remember how your people made them feel. And yet, the hospitality industry faces a massive challenge: keeping those incredible people around long enough to make a lasting impact.
As a young adult preparing to enter the evolving world of hospitality, I stand at the edge of a transformative era – one that demands not just operational excellence, but thoughtful action and bold responsibility. As a hospitality student, we’re taught the foundational tools: service, design and operations. But in a world, that’s ever-changing, mastering the known is no longer enough. We must cultivate a mindset that embraces the unknown, acting with agility, curiosity and intention.
Otelier, a hospitality data platform powering the future of hotel operations, today announced the appointment of Rupali Sawhney as Chief Customer Officer. In this newly established executive role, Sawhney will lead Otelier’s customer organization with a focus on building strong, lasting partnerships across the entire customer lifecycle – from onboarding and implementation through training, feature adoption, and ongoing success.
The Ascott Limited (Ascott), the wholly owned lodging business unit of CapitaLand Investment (CLI), is ramping up talent development to support the opening of more than 300 new properties by 2028. This global expansion is expected to create more than 12,000 new jobs, including over 1,500 property leadership roles. To power this growth, the company is launching Ascott Accelerate, a structured talent management programme that fast-tracks high-potential associates into hospitality leadership positions. This will be complemented by a digital learning platform offering flexible and accessible development opportunities for associates across all levels.
Managing labor costs in a hotel operation is crucial to maintaining a profitable business while delivering the service level that is commensurate with the scale of hotel. Finding this balance has been especially difficult in a post-COVID-19 environment, when inflationary challenges coupled with labor supply shortages have put further pressures on hotel operations. Labor is one of the most significant expenses a hotel faces, accounting for 30–45% of total operating costs.
Whether you operate on a national, European, or global level — and whether you are an emerging leader or a seasoned executive the need for continued learning and fresh perspectives has never been greater. The hospitality and travel industry is evolving rapidly. To stay ahead, we must embrace growth, connection, and lifelong learning.
NEW YORK CITY – Waldorf Astoria New York unveiled today ahead of its opening new team member wardrobes designed by NO Uniform, the specialist design studio led by acclaimed British couture designer Nicholas Oakwell. The partnership marks NO Uniform’s first venture with a New York City hotel.
PM Hotel Group, a Top-15 hotel management company known for its dynamic portfolio and commitment to performance, today announces strategic executive promotions across PM Hotel Group and its lifestyle division, Modus by PM Hotel Group as the company expands into new regions across the US. The promotions come on the heels of several exciting milestones for the lifestyle portfolio, with recent openings of Wolfe’s Moab and evo Hotel Tahoe City, as well as upcoming debuts slated for 2025 including Hotel Burg in Leesburg, VA and RESET Joshua Tree, increasing the portfolio of the luxury and lifestyle division to over 20 properties nationwide. With these recent openings for the lifestyle division, PM Hotel Group has expanded its overall portfolio, which includes both branded and independent properties, to 92 hotels across the nation.
Hotel work demands speed, accuracy and strong people skills. During peak seasons or large events, the pressure to perform builds quickly. That reality can be both exciting and intimidating for new hires.
As Hospitality America accelerates its growth and prepares for the opening of multiple new hotel developments, the appointment of Paul Isaacson as Chief Financial Officer marks a critical strategic investment in the company’s future. His arrival comes at a pivotal time, as the organization sharpens its focus on scalable financial systems, enhanced forecasting, and investment discipline to support expansion.
Core Hospitality has restructured and rebranded 14 of its hotels, resulting in new executive roles for key leaders Birgitte Nørgaard and Jytte Vestergaard. Formerly jointly responsible for operations, they now take on specialized director roles to drive growth and operational excellence across 20 Nordic hotels.
Time off from school, warmer weather and a flurry of travel discounts drive millions of Americans to book vacations during spring break. And this year, changing vacation habits could see even more people booking getaways during this ideal travel time. Experts predict springtime travel is growing more popular as Americans begin to favor vacations in the months outside the busy summer season while also trying to prolong their trips.
With 1 million new tourism jobs predicted by 2030, the Kingdom’s hospitality sector is facing some critical challenges. First, notable skill gaps are evident in specialised areas like hospitality management, digital competencies, and vocational training in tourism. Second, only 8.1% employed in the Saudi tourism industry are women, and third, Saudi Arabia's youth unemployment rate remains around 16%, with limited vocational pathways in hospitality for young Saudis.
This year’s EHL's Women in Leadership (WIL) Day brought together students and industry professionals to discuss inclusion in the workplace. Gen Z participants shared their perspectives on what diversity, equity and inclusion (DEI) means to them. They emphasized the importance of authentic leadership that prioritizes a sense of belonging and access to a diversity of voices across the organizational structure. Their key message was clear: the nature of the workplace is changing as a result of Gen Z’s professional attitudes and their ally, Tech, is helping them push boundaries even further.
Peek behind the scenes at any hotel and you’ll find teams running at full speed. Front desk staff are greeting guests while monitoring emails, housekeepers are juggling increased room counts, and managers are drowning in administrative tasks while providing guest service support as needed.
It is with great sadness that we confirm the unexpected death of Martijn van der Woude, VP Global Business Development and Marketing of PPDS, who passed away due to a cardiac arrest on Monday 21 April 2025.
ProVision Partners (“ProVision”), a leading global strategic growth marketing, technology, and commercial services advisory firm to the travel and hospitality industry, today announces the appointment of Daniel Johnson as Strategic Advisor for the Europe, Middle East, and Africa (EMEA) region. A veteran of the travel technology sector, Johnson brings over two decades of experience in cybersecurity, data protection and strategic consulting to his new role at ProVision Partners.