Catching Up with The Hotel Folk: Guests, Growth, and Insights
Case Study

Catching Up with The Hotel Folk: Guests, Growth, and Insights

It’s hard to believe it’s been four years since we interviewed David Scott, Chief Executive at The Hotel Folk for a case study on how the group use GuestRevu. Back in 2021, the world was just beginning to emerge from the worst of COVID. Travel was s...

GuestRevu
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Property Technology
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Chatbots, Robotics & AI
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Guest Experience
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Catching Up with The Hotel Folk: Guests, Growth, and Insights21 November 2025GuestRevuProperty Technology
Catching Up with The Hotel Folk: Guests, Growth, and Insights
GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot
Case Study

GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot

GHT Hotels is a leading group with properties along the Costa Brava and Costa del Maresme, offering guests a mix of comfort, entertainment, and great seaside locations. As the group expanded, so did the challenges – particularly in managing customer...

HiJiffy, S.A
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Revenue Management
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Digital Marketing
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Chatbots, Robotics & AI
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Guest Experience
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GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot19 November 2025HiJiffy, S.ARevenue Management
GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot
Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore
Case Study

Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore

Grand Hyatt Singapore partnered with Shiji to implement the Stellaris Digital Dine platform, reimagining the in-room dining experience to be intuitive, frictionless, and aligned with the hotel’s broader digital transformation goals.

Shiji Group
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Property Technology
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Food & Beverage
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Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore10 November 2025ShijiProperty Technology
Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore
A pragmatic, data-driven approach to direct bookings with Triptease
Case Study

A pragmatic, data-driven approach to direct bookings with Triptease

GCP Hospitality is a hotel management company operating a diverse portfolio of independent hotels and hostels across the Asia-Pacific region. With properties ranging from luxury resorts to brand-forward hostels, GCP operates a highly adaptive, analy...

Triptease
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Sales & Marketing
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Revenue Management
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Big Data
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A pragmatic, data-driven approach to direct bookings with Triptease 4 November 2025TripteaseSales & Marketing
A pragmatic, data-driven approach to direct bookings with Triptease
Case Study

KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation

In the hotel industry, responding to guest enquiries quickly and accurately is key. At the same time, many operators struggle with freeing their teams from repetitive tasks. This was the exact challenge KING’s Hotels in Munich wanted to solve: givin...

HiJiffy, S.A
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Revenue Management
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Digital Marketing
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Chatbots, Robotics & AI
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Guest Experience
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KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation30 October 2025HiJiffy, S.ARevenue Management
KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation
P3 Delivers Rapid Booking Engine Deployments for Two Leading European Hotel Groups
Case Study

P3 Delivers Rapid Booking Engine Deployments for Two Leading European Hotel Groups

P3 Hotel Software, a leading innovator in hotel booking solutions, has set a new benchmark for rapid deployment in hospitality technology with the successful implementation of its enhanced Custom Booking Engine for Cabinn Hotels in Denmark and Sunbo...

P3 Hotel Software
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Sales & Marketing
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Information Technology
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Property Technology
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Travel Technology
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P3 Delivers Rapid Booking Engine Deployments for Two Leading European Hotel Groups27 October 2025P3 Hotel SoftwareSales & Marketing
P3 Delivers Rapid Booking Engine Deployments for Two Leading European Hotel Groups
The value of listening: An analysis of how Voyages Indigenous Tourism Australia uses guest feedback to drive operational excellence
Case Study

The value of listening: An analysis of how Voyages Indigenous Tourism Australia uses guest feedback to drive operational excellence

In today’s hospitality industry, guest expectations continue to rise, with real-time feedback playing a crucial role in shaping brand reputation and loyalty. For operators managing diverse and unique properties, fragmented systems for monitoring gue...

Shiji Group
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Sales & Marketing
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Reputation Management
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The value of listening: An analysis of how Voyages Indigenous Tourism Australia uses guest feedback to drive operational excellence23 October 2025ShijiSales & Marketing
The value of listening: An analysis of how Voyages Indigenous Tourism Australia uses guest feedback to drive operational excellence