All Latest News Filter Case Study Lead nurturing champions: hotels mastering the human-digital balance Most guests don’t book on their first interaction. They explore your website, fill out a form, or call the reservations team — then vanish. For many hotels, that’s the end of the conversation. But for hospitality leaders, it’s just the beginning. Revinate, Inc. More in this category Sales & MarketingMore in this category Digital Marketing More like this Case Study Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore Grand Hyatt Singapore partnered with Shiji to implement the Stellaris Digital Dine platform, reimagining the in-room dining experience to be intuitive, frictionless, and aligned with the hotel’s broader digital transformation goals. Shiji Group More in this category Property TechnologyMore in this category Food & Beverage More like this Case Study A pragmatic, data-driven approach to direct bookings with Triptease GCP Hospitality is a hotel management company operating a diverse portfolio of independent hotels and hostels across the Asia-Pacific region. With properties ranging from luxury resorts to brand-forward hostels, GCP operates a highly adaptive, analy... Triptease More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category Digital MarketingMore in this category Big Data More like this Case Study KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation In the hotel industry, responding to guest enquiries quickly and accurately is key. At the same time, many operators struggle with freeing their teams from repetitive tasks. This was the exact challenge KING’s Hotels in Munich wanted to solve: givin... HiJiffy, S.A More in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this Case Study P3 Delivers Rapid Booking Engine Deployments for Two Leading European Hotel Groups P3 Hotel Software, a leading innovator in hotel booking solutions, has set a new benchmark for rapid deployment in hospitality technology with the successful implementation of its enhanced Custom Booking Engine for Cabinn Hotels in Denmark and Sunbo... P3 Hotel Software More in this category Sales & MarketingMore in this category Information TechnologyMore in this category Property TechnologyMore in this category Travel Technology More like this Case Study The value of listening: An analysis of how Voyages Indigenous Tourism Australia uses guest feedback to drive operational excellence In today’s hospitality industry, guest expectations continue to rise, with real-time feedback playing a crucial role in shaping brand reputation and loyalty. For operators managing diverse and unique properties, fragmented systems for monitoring gue... Shiji Group More in this category Sales & MarketingMore in this category Reputation Management More like this Case Study Digital layer helps redefine luxury tourism Red Sea Global (RSG) is building a new future for luxury tourism, driven by Saudi Arabia’s Vision 2030. With sustainability at its core, RSG is crafting unparalleled guest experiences and efficient operations across vast, diverse landscapes. Its fou... HPE Aruba Networking More in this category Luxury Travel More like this Case Study Upselling hotel examples: How top properties boost revenue with upsells Hotel upselling is one of the most powerful yet underutilized levers in hospitality revenue management. When it’s done correctly, upselling is not about selling harder. Instead, it’s about creating personalized guest experiences that feel tailored, ... Revinate, Inc. More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category Digital Marketing More like this Case Study Royalton Resorts’ multi-market paid media success with 34x ROAS Royalton Resorts, with properties throughout Mexico and the Caribbean, had two simple and straightforward goals for Black Friday: Cendyn™ More in this category Sales & MarketingMore in this category Information TechnologyMore in this category Digital Marketing More like this Case Study Understanding the impact of legacy hospitality systems on operational and financial results We partnered with Sudima Hotels, a multi-award-winning, sustainability-led group in New Zealand, to understand the impact of a unified technology stack. By implementing Daylight PMS, Astral Payments, and Stellaris Digital Payby, Sudima was able to s... Shiji Group More in this category Property TechnologyMore in this category Travel Technology More like this The Hotel Yearbook 2025 - Tech Edition Navigating Current Innovation and Future Breakthroughs Explore Your content on Hospitality Net? Hospitality Net membership explained
Case Study Lead nurturing champions: hotels mastering the human-digital balance Most guests don’t book on their first interaction. They explore your website, fill out a form, or call the reservations team — then vanish. For many hotels, that’s the end of the conversation. But for hospitality leaders, it’s just the beginning. Revinate, Inc. More in this category Sales & MarketingMore in this category Digital Marketing More like this
Case Study Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore Grand Hyatt Singapore partnered with Shiji to implement the Stellaris Digital Dine platform, reimagining the in-room dining experience to be intuitive, frictionless, and aligned with the hotel’s broader digital transformation goals. Shiji Group More in this category Property TechnologyMore in this category Food & Beverage More like this
Case Study A pragmatic, data-driven approach to direct bookings with Triptease GCP Hospitality is a hotel management company operating a diverse portfolio of independent hotels and hostels across the Asia-Pacific region. With properties ranging from luxury resorts to brand-forward hostels, GCP operates a highly adaptive, analy... Triptease More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category Digital MarketingMore in this category Big Data More like this
Case Study KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation In the hotel industry, responding to guest enquiries quickly and accurately is key. At the same time, many operators struggle with freeing their teams from repetitive tasks. This was the exact challenge KING’s Hotels in Munich wanted to solve: givin... HiJiffy, S.A More in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this
Case Study P3 Delivers Rapid Booking Engine Deployments for Two Leading European Hotel Groups P3 Hotel Software, a leading innovator in hotel booking solutions, has set a new benchmark for rapid deployment in hospitality technology with the successful implementation of its enhanced Custom Booking Engine for Cabinn Hotels in Denmark and Sunbo... P3 Hotel Software More in this category Sales & MarketingMore in this category Information TechnologyMore in this category Property TechnologyMore in this category Travel Technology More like this
Case Study The value of listening: An analysis of how Voyages Indigenous Tourism Australia uses guest feedback to drive operational excellence In today’s hospitality industry, guest expectations continue to rise, with real-time feedback playing a crucial role in shaping brand reputation and loyalty. For operators managing diverse and unique properties, fragmented systems for monitoring gue... Shiji Group More in this category Sales & MarketingMore in this category Reputation Management More like this
Case Study Digital layer helps redefine luxury tourism Red Sea Global (RSG) is building a new future for luxury tourism, driven by Saudi Arabia’s Vision 2030. With sustainability at its core, RSG is crafting unparalleled guest experiences and efficient operations across vast, diverse landscapes. Its fou... HPE Aruba Networking More in this category Luxury Travel More like this
Case Study Upselling hotel examples: How top properties boost revenue with upsells Hotel upselling is one of the most powerful yet underutilized levers in hospitality revenue management. When it’s done correctly, upselling is not about selling harder. Instead, it’s about creating personalized guest experiences that feel tailored, ... Revinate, Inc. More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category Digital Marketing More like this
Case Study Royalton Resorts’ multi-market paid media success with 34x ROAS Royalton Resorts, with properties throughout Mexico and the Caribbean, had two simple and straightforward goals for Black Friday: Cendyn™ More in this category Sales & MarketingMore in this category Information TechnologyMore in this category Digital Marketing More like this
Case Study Understanding the impact of legacy hospitality systems on operational and financial results We partnered with Sudima Hotels, a multi-award-winning, sustainability-led group in New Zealand, to understand the impact of a unified technology stack. By implementing Daylight PMS, Astral Payments, and Stellaris Digital Payby, Sudima was able to s... Shiji Group More in this category Property TechnologyMore in this category Travel Technology More like this