All Latest News Filter Case Study How hotels are shifting OTA bookings to direct channels and boosting revenue in months If you’ve ever looked at your monthly OTA commission bill and thought, “There has to be a better way,” you’re not alone. Revinate, Inc. More from this brand InterContinentalMore in this category Sales & MarketingMore in this category Revenue Management More like this Case Study Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging Paradise Resort Gold Coast needed a smarter way to manage guest communication and boost direct bookings while maintaining its signature personalised service. With guests engaging across multiple channels – social media, WhatsApp, web chat, SMS, and ... HiJiffy, S.A More in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this Case Study Catching Up with The Hotel Folk: Guests, Growth, and Insights It’s hard to believe it’s been four years since we interviewed David Scott, Chief Executive at The Hotel Folk for a case study on how the group use GuestRevu. Back in 2021, the world was just beginning to emerge from the worst of COVID. Travel was s... GuestRevu More in this category Property TechnologyMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this Case Study Fairmas & Tidan Success Story The Tidan Hospitality and Real Estate Group has been a leader in the real estate industry since 1970. Despite their success, managing financial planning for their 12 hotels was a challenge. Tidan’s reliance on manual processes for consolidating fina... Fairmas GmbH More in this category Travel TechnologyMore in this category Finance & Accounting More like this Case Study GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot GHT Hotels is a leading group with properties along the Costa Brava and Costa del Maresme, offering guests a mix of comfort, entertainment, and great seaside locations. As the group expanded, so did the challenges – particularly in managing customer... HiJiffy, S.A More in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this Case Study Lead nurturing champions: hotels mastering the human-digital balance Most guests don’t book on their first interaction. They explore your website, fill out a form, or call the reservations team — then vanish. For many hotels, that’s the end of the conversation. But for hospitality leaders, it’s just the beginning. Revinate, Inc. More in this category Sales & MarketingMore in this category Digital Marketing More like this Case Study Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore Grand Hyatt Singapore partnered with Shiji to implement the Stellaris Digital Dine platform, reimagining the in-room dining experience to be intuitive, frictionless, and aligned with the hotel’s broader digital transformation goals. Shiji Group More in this category Property TechnologyMore in this category Food & Beverage More like this Case Study A pragmatic, data-driven approach to direct bookings with Triptease GCP Hospitality is a hotel management company operating a diverse portfolio of independent hotels and hostels across the Asia-Pacific region. With properties ranging from luxury resorts to brand-forward hostels, GCP operates a highly adaptive, analy... Triptease More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category Digital MarketingMore in this category Big Data More like this Case Study KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation In the hotel industry, responding to guest enquiries quickly and accurately is key. At the same time, many operators struggle with freeing their teams from repetitive tasks. This was the exact challenge KING’s Hotels in Munich wanted to solve: givin... HiJiffy, S.A More in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this Case Study P3 Delivers Rapid Booking Engine Deployments for Two Leading European Hotel Groups P3 Hotel Software, a leading innovator in hotel booking solutions, has set a new benchmark for rapid deployment in hospitality technology with the successful implementation of its enhanced Custom Booking Engine for Cabinn Hotels in Denmark and Sunbo... P3 Hotel Software More in this category Sales & MarketingMore in this category Information TechnologyMore in this category Property TechnologyMore in this category Travel Technology More like this The Hotel Yearbook 2026 Converging Forces – The Future is Hybrid by Design Explore Your content on Hospitality Net? Hospitality Net membership explained
Case Study How hotels are shifting OTA bookings to direct channels and boosting revenue in months If you’ve ever looked at your monthly OTA commission bill and thought, “There has to be a better way,” you’re not alone. Revinate, Inc. More from this brand InterContinentalMore in this category Sales & MarketingMore in this category Revenue Management More like this
Case Study Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging Paradise Resort Gold Coast needed a smarter way to manage guest communication and boost direct bookings while maintaining its signature personalised service. With guests engaging across multiple channels – social media, WhatsApp, web chat, SMS, and ... HiJiffy, S.A More in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this
Case Study Catching Up with The Hotel Folk: Guests, Growth, and Insights It’s hard to believe it’s been four years since we interviewed David Scott, Chief Executive at The Hotel Folk for a case study on how the group use GuestRevu. Back in 2021, the world was just beginning to emerge from the worst of COVID. Travel was s... GuestRevu More in this category Property TechnologyMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this
Case Study Fairmas & Tidan Success Story The Tidan Hospitality and Real Estate Group has been a leader in the real estate industry since 1970. Despite their success, managing financial planning for their 12 hotels was a challenge. Tidan’s reliance on manual processes for consolidating fina... Fairmas GmbH More in this category Travel TechnologyMore in this category Finance & Accounting More like this
Case Study GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot GHT Hotels is a leading group with properties along the Costa Brava and Costa del Maresme, offering guests a mix of comfort, entertainment, and great seaside locations. As the group expanded, so did the challenges – particularly in managing customer... HiJiffy, S.A More in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this
Case Study Lead nurturing champions: hotels mastering the human-digital balance Most guests don’t book on their first interaction. They explore your website, fill out a form, or call the reservations team — then vanish. For many hotels, that’s the end of the conversation. But for hospitality leaders, it’s just the beginning. Revinate, Inc. More in this category Sales & MarketingMore in this category Digital Marketing More like this
Case Study Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore Grand Hyatt Singapore partnered with Shiji to implement the Stellaris Digital Dine platform, reimagining the in-room dining experience to be intuitive, frictionless, and aligned with the hotel’s broader digital transformation goals. Shiji Group More in this category Property TechnologyMore in this category Food & Beverage More like this
Case Study A pragmatic, data-driven approach to direct bookings with Triptease GCP Hospitality is a hotel management company operating a diverse portfolio of independent hotels and hostels across the Asia-Pacific region. With properties ranging from luxury resorts to brand-forward hostels, GCP operates a highly adaptive, analy... Triptease More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category Digital MarketingMore in this category Big Data More like this
Case Study KING’s Hotels improve guest communications with HiJiffy reaching 91% WhatsApp automation In the hotel industry, responding to guest enquiries quickly and accurately is key. At the same time, many operators struggle with freeing their teams from repetitive tasks. This was the exact challenge KING’s Hotels in Munich wanted to solve: givin... HiJiffy, S.A More in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AIMore in this category Guest Experience More like this
Case Study P3 Delivers Rapid Booking Engine Deployments for Two Leading European Hotel Groups P3 Hotel Software, a leading innovator in hotel booking solutions, has set a new benchmark for rapid deployment in hospitality technology with the successful implementation of its enhanced Custom Booking Engine for Cabinn Hotels in Denmark and Sunbo... P3 Hotel Software More in this category Sales & MarketingMore in this category Information TechnologyMore in this category Property TechnologyMore in this category Travel Technology More like this