What 219 TripAdvisor Reviews Reveal About The Neighborhood Hotel Little Italy - Chicago, IL
Case Study

What 219 TripAdvisor Reviews Reveal About The Neighborhood Hotel Little Italy - Chicago, IL

At Experiential Capital Group (ECG), we recently completed a comprehensive analysis of 219 TripAdvisor reviews for The Neighborhood Hotel, Little Italy to better understand what is driving guest decision-making, satisfaction, and repeatability at th...

The Neighborhood Hotel
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The Neighborhood Hotel
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CRM & Loyalty
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Travel Technology
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Reputation Management
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Lodging Industry
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What 219 TripAdvisor Reviews Reveal About The Neighborhood Hotel Little Italy - Chicago, IL30 January 2026The Neighborhood HotelCRM & Loyalty
What 219 TripAdvisor Reviews Reveal About The Neighborhood Hotel Little Italy - Chicago, IL
Case Study

Case Study: Hotel Opening Purchasing & Installation

A developer engaged a project management (PM) team and a large, reputable procurement firm for a high-end, dual-property coastal hotel development in California. As the opening date approached, it became clear that while construction was progressing...

Cayuga Hospitality Consultants
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Asset Management
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Procurement
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Case Study: Hotel Opening Purchasing & Installation28 January 2026Cayuga Hospitality ConsultantsAsset Management
Case Study: Hotel Opening Purchasing & Installation
Case Study

Case Study: How a GDN Campaign Tripled a Luxury Hotel’s Breakfast Package Production

We launched a targeted Google Display Network (GDN) campaign for a 5-star luxury hotel in Chicago. The goal was to increase bookings for their breakfast offer and boost overall visibility to the hotel’s target audience. The campaign successfully lev...

Cogwheel Marketing & Analytics
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Sales & Marketing
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Revenue Management
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Food and beverage
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Case Study: How a GDN Campaign Tripled a Luxury Hotel’s Breakfast Package Production28 January 2026Cogwheel Marketing & AnalyticsSales & Marketing
Case Study: How a GDN Campaign Tripled a Luxury Hotel’s Breakfast Package Production
Case Study

Roomzzz automates 40% of payments and centralizes multi-property operations with RMS

Since opening its first property in 2006, Roomzzz has grown into eleven aparthotels across eight UK cities, each designed to offer a home-from-home environment. Built around a strong sense of belonging for guests, staff, and local charities, the bra...

RMS
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Property Technology
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Travel Technology
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Partnerships, Mergers & Acquisitions
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Roomzzz automates 40% of payments and centralizes multi-property operations with RMS26 January 2026RMSProperty Technology
Roomzzz automates 40% of payments and centralizes multi-property operations with RMS
How SilverBirch Hotels & Resorts Streamlined Financial Operations with Fairmas
Case Study

How SilverBirch Hotels & Resorts Streamlined Financial Operations with Fairmas

SilverBirch Hotels & Resorts is a leading Canadian hotel operations and asset management company, managing a diverse portfolio of full-service, select-service, and extended-stay hotels. With owned and managed properties across Canada, SilverBirch is...

Fairmas GmbH
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Property Technology
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Finance & Accounting
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Asset Management
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How SilverBirch Hotels & Resorts Streamlined Financial Operations with Fairmas20 January 2026Fairmas GmbHProperty Technology
How SilverBirch Hotels & Resorts Streamlined Financial Operations with Fairmas
Case Study: Boutique Hotel Sets a New Standard of Pickup Analysis with LodgIQ
Case Study

Case Study: Boutique Hotel Sets a New Standard of Pickup Analysis with LodgIQ

How an independent hotel has become a reference point for data-driven revenue strategy. The property embraced LodgIQ as its core RMS, using the platform not only to automate rate decisions, but to unlock a new standard of pickup visibility across th...

LodgIQ™
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Revenue Management
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Lodging Industry
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Chatbots, Robotics & AI
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Case Study: Boutique Hotel Sets a New Standard of Pickup Analysis with LodgIQ 6 January 2026LodgIQ™Revenue Management
Case Study: Boutique Hotel Sets a New Standard of Pickup Analysis with LodgIQ
Case Study

Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging

Paradise Resort Gold Coast needed a smarter way to manage guest communication and boost direct bookings while maintaining its signature personalised service. With guests engaging across multiple channels – social media, WhatsApp, web chat, SMS, and ...

HiJiffy, S.A
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Revenue Management
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Digital Marketing
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Chatbots, Robotics & AI
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Guest Experience
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Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging11 December 2025HiJiffy, S.ARevenue Management
Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging
Catching Up with The Hotel Folk: Guests, Growth, and Insights
Case Study

Catching Up with The Hotel Folk: Guests, Growth, and Insights

It’s hard to believe it’s been four years since we interviewed David Scott, Chief Executive at The Hotel Folk for a case study on how the group use GuestRevu. Back in 2021, the world was just beginning to emerge from the worst of COVID. Travel was s...

GuestRevu
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Property Technology
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Chatbots, Robotics & AI
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Guest Experience
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Catching Up with The Hotel Folk: Guests, Growth, and Insights21 November 2025GuestRevuProperty Technology
Catching Up with The Hotel Folk: Guests, Growth, and Insights