Balancing Innovation with Human Connection
Opinion

Balancing Innovation with Human Connection

The hospitality industry stands at a fascinating crossroads. On one hand, we are seeing remarkable advancements in technology—artificial intelligence, data analytics, automation—that promise to streamline operations and enhance the guest experience....

Moneesh Arora
Moneesh Arora
Chief Executive Officer
Unifocus
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Lodging Industry
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Market Segments
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Luxury Travel
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Moneesh Arora
by Moneesh Arora
18 September 2024UnifocusLodging Industry
Balancing Innovation with Human Connection
Boosting Hotel Profits with BI: Key Insights from Industry Experts
Opinion

Boosting Hotel Profits with BI: Key Insights from Industry Experts

In the current hospitality landscape, hoteliers face the challenge of balancing rising costs and flatlining demand while still striving for profitability. In a recent webinar hosted by Otelier and Agilysys, experts discussed the critical role of bus...

Jason Q. Freed
Jason Q. Freed
Hospitality Data Evangelist
Otelier (formerly myDigitalOffice)
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Property Technology
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Revenue Management
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Finance & Accounting
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Big Data
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Jason Q. Freed
by Jason Q. Freed
18 September 2024Otelier (formerly myDigitalOffice)Property Technology
Boosting Hotel Profits with BI: Key Insights from Industry Experts
Opinion

Spatial design: Make AI your co-pilot, but don’t forget you’re still the captain

The rapid evolution of artificial intelligence has brought about a wave of apprehension within the event tech industry (amongst plenty of others!), with many worried about its potential to replace them in the workforce. However, to truly harness AI’...

Gefen Lamdan
Gefen Lamdan
Chief Product Officer, Prismm
Prismm
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Events & Conferences
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Innovation
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Chatbots, Robotics & AI
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Gefen Lamdan
by Gefen Lamdan
18 September 2024PrismmEvents & Conferences
Prismm
Check-In to Success: Agilysys Reveals Path to Hospitality Innovation
Opinion

Check-In to Success: Agilysys Reveals Path to Hospitality Innovation

As the Asia-Pacific (APAC) region rises as a global powerhouse in travel and tourism, the global hospitality industry is presented with unparalleled opportunities. Southeast Asia alone is projected to contribute an impressive US$640 billion to the g...

Tony Marshall
Tony Marshall
Vice President and Managing Director, APAC
Agilysys
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Property Technology
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Boutique & Lifestyle
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Guest Experience
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Luxury Travel
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Tony Marshall
by Tony Marshall
18 September 2024AgilysysProperty Technology
Check-In to Success: Agilysys Reveals Path to Hospitality Innovation
Opinion

Harnessing the Power of Technology and Data: Elevating the Traveler Experience in Hospitality

As the hospitality industry strives to create memorable experiences and foster guest loyalty, the integration of technology and data emerges as a key differentiator. By harnessing the vast potential of data-driven insights and technological innovati...

Cara Lai Miles
Cara Lai Miles
Marketing Manager
TrustYou
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Travel Technology
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Digital Marketing
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Brand Marketing
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Guest Experience
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Cara Lai Miles
by Cara Lai Miles
18 September 2024TrustYouTravel Technology
TrustYou GmbH
How Cloud PMS and Self-Service Technology Can Power Growth & Profits for Aparthotels
Opinion

How Cloud PMS and Self-Service Technology Can Power Growth & Profits for Aparthotels

The aparthotel market is on a rapid growth trajectory, with the global extended-stay hotel sector valued at $54.5 billion in 2023 and projected to reach $166.5 billion by 2033, according to Future Market Insights. This surge is fueled by evolving tr...

Priya Rajamani
Priya Rajamani
VP of Implementation & Support at Stayntouch
Stayntouch
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Information Technology
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Property Technology
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Lodging Industry
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Priya Rajamani
by Priya Rajamani
18 September 2024StayntouchInformation Technology
How Cloud PMS and Self-Service Technology Can Power Growth & Profits for Aparthotels
Reservations Sales QUEST 2025
Opinion

Reservations Sales QUEST 2025

Recently, a prospective new client said “We actually don’t get many phone reservations anymore, but we do get a lot of questions.” Because they record their incoming 800 calls, our KTN team was then able to audit actual conversations their reservati...

Doug Kennedy
Doug Kennedy
President of the Kennedy Training Network
Kennedy Training Network (KTN)
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Sales & Marketing
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Miscellaneous
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Lodging Industry
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Market Segments
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Doug Kennedy
by Doug Kennedy
18 September 2024Kennedy Training Network (KTN)Sales & Marketing
Reservations Sales QUEST 2025
7 features you can’t miss in a hotel CRM
Opinion

7 features you can’t miss in a hotel CRM

If you are tired of dealing with disorganised and scattered guest data and manually managing all guest communication, you are probably looking to implement (or already have implemented) a CRM for your hotel.

Daan De Bruijn
Daan De Bruijn
Co Founder of Bookboost
Bookboost
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Sales & Marketing
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Information Technology
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CRM & Loyalty
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Guest Experience
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Daan De Bruijn
by Daan De Bruijn
17 September 2024BookboostSales & Marketing
7 features you can’t miss in a hotel CRM
Hotels in Europe balance digital platforms and direct bookings for success
Opinion

Hotels in Europe balance digital platforms and direct bookings for success

In many sectors, the digital transformation has sparked concerns about market concentration, favoring larger players over smaller businesses. Yet, the European hotel industry defies this trend, as evidenced by the latest findings from Hotrec, the um...

Peter Lochbihler
Peter Lochbihler
Global Director Public Affairs, Booking.com
Booking.com
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Online Travel Agencies (OTA)
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Lodging Industry
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Digital Marketing
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Markets & Performance
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Peter Lochbihler
by Peter Lochbihler
16 September 2024Booking.comOnline Travel Agencies (OTA)
Hotels in Europe balance digital platforms and direct bookings for success