Game Theory in Luxury Hospitality Marketing: The Strategic Edge

In the competitive world of luxury hospitality, standing out isn’t just about offering opulence—it’s about strategy. Enter game theory, a branch of mathematics that studies strategic interactions where the outcome for each participant depends on the...

Andrew Paul

Managing Director

Americas Great Resorts

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Email marketing

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Brand Marketing

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Innovation

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Content Marketing

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Opinion

Revenue Management lessons from Emily in Paris

Just finished binge-watching the latest season of Emily in Paris, and while the storyline is fun, what really caught my attention were the subtle ways netflix engages viewers—and how much we in hospitality, especially in revenue management and hotel...

Fabian Bartnick

Founder at Infinito

Infinito

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Revenue Management

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Opinion

How Ritz-Carlton’s “Ladies and Gentlemen” Mantra Can Guide Us All Now in Hospitality

I recently had the chance to spend time with Horst Schulze, co-founder of The Ritz-Carlton Hotel Company. While preparing for our conversation, I asked my hospitality industry friends what they most wanted to know. Their top request? The story behin...

Josiah Mackenzie

Host and Producer at Hospitality Daily

Hospitality Daily

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Opinion

Artificial Intelligence Is Checking Into Your Hotel – Are You Ready?

Even though artificial intelligence has been a part of our lexicon for more than seventy years, artificial intelligence remains the latest bright shiny thing. Businesses large and small feel compelled to incorporate artificial intelligence into thei...

Robert E. Braun

Partner, Jeffer Mangels Butler & Mitchell, LLP

JMBM

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Legal

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Chatbots, Robotics & AI

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Opinion

The Hospitality Customer You Didn’t Train For

Shaping how well we execute service to our guests is a primary function of hotel and restaurant training. From the front of house to the back, and the first floor to the top floor, we support our teams on the path to guest experience and financial r...

Jim Lopolito

Owner of Lopolito Hospitality Consultants, Corp. (LHC)

Cayuga Hospitality Consultants

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Lodging Industry

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Opinion

Balancing Innovation with Human Connection

The hospitality industry stands at a fascinating crossroads. On one hand, we are seeing remarkable advancements in technology—artificial intelligence, data analytics, automation—that promise to streamline operations and enhance the guest experience....

Moneesh Arora

Chief Executive Officer

Unifocus

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Lodging Industry

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Market Segments

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Luxury Travel

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Opinion

Boosting Hotel Profits with BI: Key Insights from Industry Experts

In the current hospitality landscape, hoteliers face the challenge of balancing rising costs and flatlining demand while still striving for profitability. In a recent webinar hosted by Otelier and Agilysys, experts discussed the critical role of bus...

Jason Q. Freed

Hospitality Data Evangelist

Otelier (formerly myDigitalOffice)

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Property Technology

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Revenue Management

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Finance & Accounting

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Big Data

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Opinion

Spatial design: Make AI your co-pilot, but don’t forget you’re still the captain

The rapid evolution of artificial intelligence has brought about a wave of apprehension within the event tech industry (amongst plenty of others!), with many worried about its potential to replace them in the workforce. However, to truly harness AI’...

Gefen Lamdan

Chief Product Officer, Prismm

Prismm

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Events & Conferences

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Innovation

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Chatbots, Robotics & AI

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Opinion

Check-In to Success: Agilysys Reveals Path to Hospitality Innovation

As the Asia-Pacific (APAC) region rises as a global powerhouse in travel and tourism, the global hospitality industry is presented with unparalleled opportunities. Southeast Asia alone is projected to contribute an impressive US$640 billion to the g...

Tony Marshall

Vice President and Managing Director, APAC

Agilysys

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Property Technology

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Boutique & Lifestyle

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Guest Experience

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Luxury Travel

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Opinion

Harnessing the Power of Technology and Data: Elevating the Traveler Experience in Hospitality

As the hospitality industry strives to create memorable experiences and foster guest loyalty, the integration of technology and data emerges as a key differentiator. By harnessing the vast potential of data-driven insights and technological innovati...

Cara Lai Miles

Marketing Manager

TrustYou

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Travel Technology

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Digital Marketing

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Brand Marketing

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Guest Experience

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Opinion Articles

Game Theory in Luxury Hospitality Marketing: The Strategic Edge

Revenue Management lessons from Emily in Paris

How Ritz-Carlton’s “Ladies and Gentlemen” Mantra Can Guide Us All Now in Hospitality

Artificial Intelligence Is Checking Into Your Hotel – Are You Ready?

The Hospitality Customer You Didn’t Train For

Balancing Innovation with Human Connection

Boosting Hotel Profits with BI: Key Insights from Industry Experts

Spatial design: Make AI your co-pilot, but don’t forget you’re still the captain

Check-In to Success: Agilysys Reveals Path to Hospitality Innovation

Harnessing the Power of Technology and Data: Elevating the Traveler Experience in Hospitality

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