From Wall Street and Silicon Valley to Hospitality Leader: Exclusive Interview and Insights from DerbySoft Co-Founder Feng Ou
Opinion

From Wall Street and Silicon Valley to Hospitality Leader: Exclusive Interview and Insights from DerbySoft Co-Founder Feng Ou

Steve Jobs once said, “The mark of an innovative company is not only that it comes up with new ideas first, but also that it knows how to leapfrog when it finds itself behind.” There is, perhaps, no more relevant sentiment to apply to the hospitalit...

Alan Young
Alan Young
Hospitality Industry Advisor, College Professor, and Co-Founder of Puzzle Partner
Puzzle Partner Ltd.
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Alan Young
by Alan Young
24 April 2024Puzzle Partner Ltd.Big Data
From Wall Street and Silicon Valley to Hospitality Leader: Exclusive Interview and Insights from DerbySoft Co-Founder Feng Ou
Opinion

Re-Thinking Technology Investment in the Evolving World of Hospitality

Whether we look back 15 years, five years, or even just five months, it’s clear – our world and our industry are not what they were. Adapting to this new reality requires us to look forward rather than back, replace old habits with fresh ones, and b...

Maria Taylor
Maria Taylor
Senior Vice President of Marketing, Partnerships, and Commercial Operations, Hospitality, Amadeus
Amadeus
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Maria Taylor
by Maria Taylor
18 April 2024AmadeusBig Data
Amadeus Hospitality
Opinion

Predicting Guest Preferences: An Ensemble Learning Approach in the Hotel Industry

One of the major challenges hotel businesses face today lies in the complex process of figuring out or predicting their customers’ preferences. With more options for guests and higher standards, hotels tend to personalize the experiences based on sp...

Shahinez Guetal
Shahinez Guetal
Area Front Office Manager at Marriott International
Marriott
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Guest Experience
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Shahinez Guetal
by Shahinez Guetal
17 April 2024MarriottBig Data
Marriott International, Inc.
How to choose the right hospitality software for your tech stack
Opinion

How to choose the right hospitality software for your tech stack

Guests checking in and out. Rooms being prepared by capable hotel staff. Special requests and room service orders coming in from guests via text and phone calls. A reservations team chatting with potential customers to secure new bookings.

Karen Stephens
Karen Stephens
Chief Revenue Officer at Revinate
Revinate, Inc.
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Revenue Management
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Lodging Industry
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Guest Experience
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Karen Stephens
by Karen Stephens
10 April 2024Revinate, Inc.Big Data
How to choose the right hospitality software for your tech stack
Why Democratizing Data is the First Step to Successful Revenue Performance
Opinion

Why Democratizing Data is the First Step to Successful Revenue Performance

Today, most hotels possess more data than they know what to do with. And like most businesses that have jumped on the “data-driven” bandwagon, they quickly find themselves overwhelmed by the sheer quantity of data they end up with (to the point that...

Andrew Rubinacci
Andrew Rubinacci
Chief Advisory Officer of FLYR for Hospitality
FLYR (formerly Pace Revenue)
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Property Technology
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Revenue Management
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Lodging Industry
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Andrew Rubinacci
by Andrew Rubinacci
21 March 2024FLYR (formerly Pace Revenue)Big Data
Why Democratizing Data is the First Step to Successful Revenue Performance
2024 Hospitality Benchmark Report takeaways for EMEA Hoteliers
Opinion

2024 Hospitality Benchmark Report takeaways for EMEA Hoteliers

Revinate’s 2024 Hospitality Benchmark Report has just been released, with a format that is even more engaging. This year’s report offers an in-depth analysis of over 1.8 billion emails and more than 37 million guest reviews from 2023.

Karen Stephens
Karen Stephens
Chief Revenue Officer at Revinate
Revinate, Inc.
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Sales & Marketing
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Markets & Performance
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Karen Stephens
by Karen Stephens
11 March 2024Revinate, Inc.Big Data
2024 Hospitality Benchmark Report takeaways for EMEA Hoteliers
Opinion

Operational Benchmarking in Practice

Do you remember back in school when you learned about homographs? You remember, of course, those are words that have the same spelling as another word but have a different sound and meaning. What does this have to do with operational benchmarking? I...

Arlene Ramirez
Arlene Ramirez
Arlene Ramirez is a principal at Ascend
HotStats Limited
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Revenue Management
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Arlene Ramirez
by Arlene Ramirez
4 March 2024HotStats LimitedBig Data
HotStats Limited
Hospitality benchmarks for database health in 2024
Opinion

Hospitality benchmarks for database health in 2024

Your hotel guest database isn’t going to tell you when it’s sick. But your marketing communications will show it. While you won’t be able to take the literal temperature of your database, but there are several indicators and industry benchmarks that...

Karen Stephens
Karen Stephens
Chief Revenue Officer at Revinate
Revinate, Inc.
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Sales & Marketing
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Email marketing
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Karen Stephens
by Karen Stephens
4 March 2024Revinate, Inc.Big Data
Hospitality benchmarks for database health in 2024
A Hotel Executive’s Guide to Unleashing the Power of AI-First Business Intelligence and Analytics Technology (Commercial Intelligence)
Opinion

A Hotel Executive’s Guide to Unleashing the Power of AI-First Business Intelligence and Analytics Technology (Commercial Intelligence)

When it comes to the hotel industry, commercial intelligence is quite literally the blueprint to success. Leveraging BI analytics and the data-driven insights from FLYR Hospitality means your hotel is always in line with, or even ahead of, the curve...

Andrew Rubinacci
Andrew Rubinacci
Chief Advisory Officer of FLYR for Hospitality
FLYR (formerly Pace Revenue)
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Information Technology
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Revenue Management
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Lodging Industry
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Andrew Rubinacci
by Andrew Rubinacci
29 February 2024FLYR (formerly Pace Revenue)Big Data
A Hotel Executive’s Guide to Unleashing the Power of AI-First Business Intelligence and Analytics Technology (Commercial Intelligence)
A Smarter Way to Save: 8 Ways That Hoteliers Can Increase Compliance and Reduce Annual Spend
Opinion

A Smarter Way to Save: 8 Ways That Hoteliers Can Increase Compliance and Reduce Annual Spend

Sourcing goods and services effectively is at the epicenter of day-to-day functions in hospitality firms and accommodations. The careful and systematic procedure of procurement not only ensures smooth operations but also reflects our commitment to d...

Johannes Vocke
Johannes Vocke
Chief Financial Officer
FutureLog AG
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Finance
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Johannes Vocke
by Johannes Vocke
28 February 2024FutureLog AGBig Data
A Smarter Way to Save: 8 Ways That Hoteliers Can Increase Compliance and Reduce Annual Spend