Opinion

Operational Benchmarking in Practice

Do you remember back in school when you learned about homographs? You remember, of course, those are words that have the same spelling as another word but have a different sound and meaning. What does this have to do with operational benchmarking? I...

Arlene Ramirez
Arlene Ramirez
Arlene Ramirez is a principal at Ascend
HotStats Limited
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Revenue Management
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Finance & Accounting
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Big Data
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Arlene Ramirez
by Arlene Ramirez
4 March 2024HotStats LimitedFinance & Accounting
HotStats Limited
How Embedded Payment Processing is Shaking Up the Travel Experience
Opinion

How Embedded Payment Processing is Shaking Up the Travel Experience

The hotel payment processing experience is ready for a shakeup. Improving payment processing in hotels has been a major barrier for independent operators, and yet the closer payment processes are to a business’ core systems, the more benefits they p...

Warren Dehan
Warren Dehan
President and Co-Owner of Maestro PMS
NORTHWIND-Maestro
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Information Technology
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Travel Technology
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Finance & Accounting
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Warren Dehan
by Warren Dehan
27 February 2024NORTHWIND-MaestroFinance & Accounting
How Embedded Payment Processing is Shaking Up the Travel Experience
Opinion

The Role of USALI and Operational Benchmarking in Financial Management

Operational benchmarking is a crucial practice in today’s volatile, uncertain, complex, and ambiguous (VUCA) world, especially in industries like hospitality. In the hospitality sector, the Uniform System of Accounts for the Lodging Industry 11th ed...

Arlene Ramirez
Arlene Ramirez
Arlene Ramirez is a principal at Ascend
HotStats Limited
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Revenue Management
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Finance & Accounting
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Big Data
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Arlene Ramirez
by Arlene Ramirez
13 February 2024HotStats LimitedFinance & Accounting
HotStats Limited
Next Up: Turn Your 2024 Budget into a Dynamic Hotel Forecast
Opinion

Next Up: Turn Your 2024 Budget into a Dynamic Hotel Forecast

As hospitality businesses navigate a “new normal” in 2024, many of the top owners and operators have shifted focus from traditional annual budgeting to a more dynamic and responsive forecasting approach. In the wake of an uncertain economic outlook ...

Jason Q. Freed
Jason Q. Freed
Hospitality Data Evangelist
myDigitalOffice
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Property Technology
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Big Data
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Jason Q. Freed
by Jason Q. Freed
13 February 2024myDigitalOfficeFinance & Accounting
Next Up: Turn Your 2024 Budget into a Dynamic Hotel Forecast
Opinion

Do You Know How Double-Entry Accounting Works?

The concept of double-entry accounting has been around for over five centuries. In 1494 an Italian monk named Luca Pacioli who was also an accomplished mathematician devised a process for keeping buying and selling among fifth century merchants equi...

James Downey
James Downey
Professor Emeritus, Lynn University
Lynn University
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Finance & Accounting
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James Downey
by James Downey
26 January 2024Lynn UniversityFinance & Accounting
Lynn University
Opinion

How to Properly Record Packages in Your Hotel

Packages are, on the one hand, straightforward. They are a well-established offering in most hotels, customers love them, and they are not going away. On the other hand, most hoteliers are at a loss to properly set up and manage the transactions so ...

David Lund
David Lund
The Hotel Financial Coach
David Lund
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Sales & Marketing
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David Lund
by David Lund
15 January 2024David LundFinance & Accounting
David Lund
Opinion

Hotel Spas Fill In Revenue Void During Recession

As of year-end 2022, the average hotel in CBRE’s Trends® in the Hotel Industry survey sample had surpassed its 2018 total revenue figure by 1.5%. This was achieved even though the average hotel had rented 8.2% fewer room nights in 2022 than it did i...

Robert Mandelbaum
Robert Mandelbaum
Director of Research Information Services at CBRE Hotels
CBRE Hotels
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Wellness and well-being
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Finance & Accounting
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Markets & Performance
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Robert Mandelbaum
by Robert Mandelbaum and Tim Dick
12 December 2023CBRE HotelsFinance & Accounting
CBRE Hotels