Ascott Launches Holistic Disability Inclusion Playbook For Accommodation Sector, Setting New Hospitality Benchmark

The Ascott Limited (Ascott), the wholly owned lodging business unit of CapitaLand Investment (CLI), has launched the Disability Inclusion Playbook for the Accommodation Sector. As one of the world’s first open-access, holistic disability inclusion p...

The Ascott Limited

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Diversity

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Lodging Industry

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Opinion

The Great Hotel Sales Divide: System-First or Proposal-First — Which One Are You?

In hotel groups and event sales, timing is everything. The moment a lead comes in, whether from a meeting planner’s RFP, a trade show connection, or a casual inquiry, the clock starts ticking. The speed, accuracy, and professionalism of the initial ...

Mike Pavicich

Director, Global Sales at SalesAndCatering.com, LLC

SalesAndCatering.com, LLC

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Sales & Marketing

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Property Technology

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MICE

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Lodging Industry

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Opinion

We fixed the transient problem. Now it’s time to fix group.

Hoteliers have mastered the art of direct bookings; sophisticated marketing automation, optimized booking engines, and data-driven website design have helped shift share away from OTAs and reclaim control over the guest relationship.

Thomas McDermott

CMO at Tambourine

Tambourine

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Sales & Marketing

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Property Technology

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MICE

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Lodging Industry

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Opinion

All-in-One PMS: The Gift that Keeps On Giving

As we move toward 2026, the conversation around property-management systems (PMS) has evolved from functionality to philosophy. No longer is it enough for a PMS to handle check-ins, manage housekeeping, or reconcile payments. Today, the system at th...

Lisa Jane Wheaton

Senior Project Strategist at Maestro PMS

Maestro

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Property Technology

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Lodging Industry

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Innovation

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Guest Experience

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Opinion

Why Automation is the Ally of Hotel Staff, and Not Their Replacement

Hotels across regions are under pressure to operate efficiently despite persistent labor shortages, cost inflation, and global instability. In the US, political tensions, evolving immigration policies, and a slowdown in international tourism have ad...

Stephen Burke

Founder and CEO, Robosize ME

Robosize ME

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Property Technology

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Lodging Industry

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Real Estate & Investment

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Chatbots, Robotics & AI

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Supplier News

Seamless from Start to Finish: How The Luxury Chalet Company Redefines the Modern Ski Holiday

Done properly, a luxury ski holiday should begin the moment you make contact — not when you arrive in the mountains. At The Luxury Chalet Company, service excellence starts from the very first email, creating a journey where every detail, from trans...

The Luxury Chalet Company

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Lodging Industry

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Sports Tourism

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Seamless from Start to Finish: How The Luxury Chalet Company Redefines the Modern Ski Holiday

Opinion

The End of Traditional Revenue Management: Welcome to Profit Optimization

Have you ever wondered why, despite all your efforts to tweak room rates and chase occupancy, your bottom line still feels stuck?

Samuel Johnson

Director of Operations & Customer Success @LodgIQ

LodgIQ™

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Revenue Management

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Lodging Industry

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Markets & Performance

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Chatbots, Robotics & AI

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Explainer

What are Branded Residences, and Why are They Becoming Popular Among Developers?

Branded residences are luxury homes associated with well-known brands that offer residents hotel-like services and convenience. Rising demand is coming from experience-driven individuals seeking unique and exclusive living.

Emma Näpänkangas

M.Sc. Student in Hospitality Management at EHL and Hospitality Strategy writer

EHL

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Lodging Industry

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Market Segments

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Report

Hotel Dynamic Pricing: The Complete Guide for Hoteliers

Hoteliers and hotel revenue managers know how quickly markets can fluctuate and how fast demand for travel can change. As demand changes, successful hotels need to be able to quickly adjust revenue strategies to capture as much business as possible,...

Cvent Europe Ltd

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Property Technology

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Revenue Management

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Lodging Industry

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Hotel Dynamic Pricing: The Complete Guide for Hoteliers

Opinion

Luxury Starts Within: People Who Make Hospitality Shine

I recently attended the Beyond Luxury Awards at the Fairmont La Hacienda Costa del Sol which we had sponsored, the event brought together luxury hoteliers from across Spain. Over good food and conversations, something struck me: there was barely any...

Julia Valencoso

Senior Marketing Manager, Europe, Africa, UK and Ireland, Shiji Group

Shiji

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Events & Conferences

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Lodging Industry

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Luxury Travel

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