For many professionals, the start of the new year brings a time of reflection and looking to the future. We reflect on what has been accomplished in the past year and look for exciting new ways to achieve new goals.
Wow, just look at that magnificent sunset! My, that was a super ride on Flicka! Zowie, I cannot take any more of the chef's creation! All memorable experiences one would say. However, how about these comments.
"Communicating beyond clichés and greenwashing: Sustainability in hotel operations is very diverse. Energy issues certainly play a major role, but the entire purchasing process is also an essential part of sustainable operation."
"My son has a boil on his leg. Our doctor says he might need an antibiotic. Could you come to the hotel?" A boil is collection dead tissue, full of pus and germs. It has no blood supply, so an antibiotic can’t reach it.
Over the last few years, Saudi Arabia has put a lot of efforts to diversify its economy from oil. The kingdom's recent decision to release e-visas is surely set to have a positive long-term impact on its tourism market.
Dual branding of hotels has become a growing industry practice. Beyond the potential marketing benefits of the dual-branding strategy, this paper tests whether dual-branded hotels operate more efficiently than comparable single-branded hotels (and therefore deliver better bottom-line results).
"There are two kinds of people: Batteries Included and Batteries Not Included." That quote comes from Dan Sullivan, founder and president of the Strategic Coach program. If you’ve been following my work, you’ll probably recognize his name.
"I'm torn. In saying that I'm certain it will become mainstream because airlines have taught the customer this is a level of normal behavior. Although my personal position is that I feel it removes a level of hospitality and may bring about a race to the bottom."
The tourism industry has one of the highest growth rates out of all industries in the world, accounting for 10.4% of global GDP and 319 million jobs (10% of total employment in 2018)1.. At the moment, there is no sign of a slump in this trend.
2019 is the year of "experiential travel," with guests demanding more seamless, personalized and transformative stays. With the travel industry already achieving 1.4 billion international tourist arrivals worldwide (two years ahead of the 2020 prediction according to the UN World Tourism Organization), hoteliers need to address the most basic hospitality principle - hotel-to guest and guest-to-hotel communication.
The hospitality industry is leaving behind a decade of growth, which brought along jobs and fostered local and regional development. The industry that repeatedly outperformed the global economy enters a new decade where leading climate researchers talk about the potential consequences of a "global cascade of tipping points" (Lenton et al.
The exponential boom in mobile technology over the past decade has brought the world closer together, kept the masses informed, and opened up new opportunities that we never could have imagined would exist.
