Amidst the current discussions about AI’s transformative potential, there’s a common industry misconception that it primarily benefits large-scale hotels and enterprises, leaving smaller and medium-sized firms behind in the dark ages. To shed light ...

Beatrice Venturini

Hospitality Insights content editor at EHL Hospitality Business School

EHL

More in this category

Lodging Industry

More in this category

Chatbots, Robotics & AI

More like this

Opinion

3 HyperCommerce Strategies for Faster Direct Bookings

According to a study by the Max Planck Institute, Technical University of Berlin, Technical University of Denmark, and University College, the evolution of technology has shortened consumer attention spans by 33%, from 12 to 8 seconds since 2000.

Pedro Colaco

CEO at GuestCentric Systems

GuestCentric Systems

More in this category

Sales & Marketing

More in this category

Revenue Management

More in this category

CRM & Loyalty

More in this category

Digital Marketing

More like this

Opinion

How To Train Your Hospitality Staff for Any Emergency

Preparedness is a key element of effective hospitality. Guests at your hotel, resort, or other activity or accommodation should feel safe and looked after at all times. It’s crucial that your hospitality staff is also equipped to handle emergency si...

Indiana Lee

Freelance Technical Writer at Indiana Lee Writes

Indiana Lee Writes

More in this category

Human Resources

More in this category

Safety & Security

More like this

Opinion

Cultivating a Culture of Inclusion and Diversity in Corporate Leadership

In today’s ever-evolving corporate landscape, embracing diversity and fostering inclusivity has never been more crucial. As the VP of People Services at Newport Hospitality Group, I am deeply committed to leading the charge in cultivating a culture ...

Lizz Chambers

Vice President of People Services at Newport Hospitality Group, Inc

Newport Hospitality Group

More in this category

Human Resources

More in this category

Diversity

More like this

Opinion

The 2024 Hotel Forecast: Elevating Guest Experiences Through AI and Human Synergy

My fellow hoteliers, the future of our industry is upon us, and it is one marked by the transformative power of artificial intelligence (AI). As we look ahead to the hotel landscape of 2024, I am excited to share with you a vision that will elevate ...

Are Morch

Digital Transformation Coach for Hotels

Are Morch, Digital Transformation Coach

More in this category

Chatbots, Robotics & AI

More like this

Opinion

Synching RMS, CRS, and Distribution for Pricing Precision

Introduction - You have the best pricing strategy in place. You have even implemented pricing automation. Last edition we talked about it. The power or AI; Machine learning and how it is imperative to maintain market share and profitability. Having ...

Fernando Vives

Hospitality Labs Ambassador & Chief Commercial Officer at NH Group

Hospitality Labs

More in this category

Property Technology

More in this category

Revenue Management

More in this category

Online Travel Agencies (OTA)

More like this

Opinion

Time to reconnect with China: why and how

Before the Covid pandemic disrupted global travel, China was well established as the biggest tourism source market in the world, with an accumulated 155 million outbound trips and a spend of USD 250 billion in 2019. No other market even came close. ...

Oliver Sedlinger

Co-Founder and CEO of Sedlinger & Associates

Sedlinger & Associates Ltd

More in this category

Sales & Marketing

More in this category

Markets & Performance

More like this

Opinion

5 Keys to a Restaurant Opening with Opening Checklist and Budget

The restaurant business is a juggling act: exciting, social, you learn new things every day and you get instant gratification daily. Proper planning in the pre-opening phase can ensure long-term success.

Fred Neuville

Chef, Restaurateur, Operations

Cayuga Hospitality Consultants

More in this category

Food & Beverage

More in this category

Lodging Industry

More like this

Opinion

This Customer Could Ruin Your Business

What if I told you that a satisfied customer could ruin your business? Most people think satisfied customers are happy and will come back. At least, it appears that way.

Shep Hyken

Customer Service and Experience Expert, Keynote Speaker and Bestselling Author

Shepard Presentations, LLC.

More in this category

CRM & Loyalty

More in this category

Guest Experience

More like this

Opinion

How to choose the right hospitality software for your tech stack

Guests checking in and out. Rooms being prepared by capable hotel staff. Special requests and room service orders coming in from guests via text and phone calls. A reservations team chatting with potential customers to secure new bookings.

Karen Stephens

Chief Revenue Officer at Revinate

Revinate, Inc.

More in this category

Revenue Management

More in this category

Lodging Industry

More in this category

Big Data

More in this category

Guest Experience

More like this

Opinion Articles

Unlocking AI in Hospitality SMEs: Q&A with Ian Millar

3 HyperCommerce Strategies for Faster Direct Bookings

How To Train Your Hospitality Staff for Any Emergency

Cultivating a Culture of Inclusion and Diversity in Corporate Leadership

The 2024 Hotel Forecast: Elevating Guest Experiences Through AI and Human Synergy

Synching RMS, CRS, and Distribution for Pricing Precision

Time to reconnect with China: why and how

5 Keys to a Restaurant Opening with Opening Checklist and Budget

This Customer Could Ruin Your Business

How to choose the right hospitality software for your tech stack

Your content on Hospitality Net?