Opinion Articles – Hospitality Net

Page 2 of 683

GlobalAfricaAsiaCaribbeanEuropeMiddle EastNorth AmericaSouth America

The Visitors 5: The Return

By Georges Panayotis - President & CEO - MKG Group

A recovery is wafting over Europe's economy, indicators are in the green, the time has come to reinvest. Our European destinations will fully benefit from this recovery. Less unemployment, better revenues, positive growth perspectives, all the ingredients are at hand to boost arrivals in tourism destinations.

Opinion24 AprilHospitality ON FranceDestination MarketingMarkets & Performance

What Hotels of Tomorrow Can Learn from the Airbnb's of Today

By Alan Young - President of Puzzle Partner Ltd.

This competitive landscape stretches between hotels brands as well as between hotels and non-traditional accommodation models, such as Airbnb. With both service models existing within the same industry and catering to similar guest demographics, there is a wealth of experiential knowledge to be shared/gained as they strive to evolve and improve their respective offering(s).

Opinion24 AprilPuzzle Partner Ltd.Property TechnologyGuestroom TechnologyInnovationGuest ExperienceContent MarketingAirbnb a Threat?

AI and Voice Recognition Explored at HITEC Amsterdam

By Sherif Mamdouh - External Communications Manager at EHL

I have had the pleasure of a front row seat at a very special panel discussion. The hospitality industry's top tech executives got together at HITEC Amsterdam today to discuss artificial intelligence (AI) and voice recognition.

Opinion24 AprilEHLAmsterdamThe NetherlandsProperty TechnologyChatbots, Robotics & AI

Is Your Hotel Ready for Today's 'Age of Assistance'?

By Thomas Grundner - Vice President of Sales and Marketing for JA Resorts & Hotels

A common scenario in 2021: A weary business traveler walks into a hotel in Dubai, one that she's booked effortlessly a few days before using her smartphone. She bypasses the check-in desk and heads straight to her room.

Opinion24 AprilJA ResortsSales & MarketingMobile MarketingGuest Experience

What Hotels of Tomorrow Can Learn from the Airbnb's of Today

By Alan Young

Opinion24 April

How to Create a Competitive Advantage with Guest Experience Management

By Lindsay Sykes - Director of Marketing, Intouch Insight

This data provides an unprecedented level of insight into guests' behaviors, habits, and needs, and more importantly, offers hotels a way to create a competitive advantage by delivering a more personalized guest experience.

Opinion24 AprilIntouch InsightUnited StatesCRM & LoyaltyBrand MarketingGuest Experience

Hospitality Social Media News Issue - Facebook Chat Bots

By DJ Vallauri - Founder, President & CEO - Lodging Interactive

Here are the social media updates that have happened in the last two weeks and how they will affect those in the hospitality industry.Facebook Pauses Chatbot & App ReviewIt's no secret that we're not a fan of chatbots here at CoMMingle, and this is an enormous development even if it is just for a little while.

Opinion23 AprilLodging InteractiveSocial MediaDigital Marketing

Top Concerns Hotels Need to Know About the GDPR and How to Prepare Your Action Plan

By Margaret Mastrogiacomo - Vice President, Strategy at HeBS Digital

What is the GDPR?The GDPR is a regulation in EU law on data protection and privacy for all individuals within the European Union and regulates how companies manage, use, and share personal data. The GDPR will take effect on May 25, 2018.

Opinion23 AprilHEBS DigitalSales & MarketingLodging IndustryGeneral Data Protection Regulation (GDPR)

Linking Organizational Success to Employees' Personal Motivators

By James Houran - Managing Director at AETHOS Consulting Group

The FlawIf you want to improve employee performance, think about your daily (or "rolling") conversations with employees. No better opportunity exists to reinforce and help refine excellent employee performance.

Opinion23 AprilAETHOS Consulting GroupHuman Resources

Hospitality Requires Stepping Into "Character" Like An Actor On A Stage

By Cathy Cook - Executive Director of Training & Development at Kennedy Training Network

In the hotel industry we all know how important it is to deliver hospitality, which is the key to a positive guest stay. Otherwise we are simply in the "room rental business" and our guest rooms devolve into a commodity like a seat on an airplane.

Opinion23 AprilKennedy Training Network (KTN)Education & Professional DevelopmentGuest Experience

AirBnb Wants to Conquer the Travel Itinerary

By Dean Minett - Director and Founder of Minett Consulting

However such a poll might play out though, we can all agree that there is no going back from AirBnb. It has blurred the line between professional and amateur hospitality, using a carefully constructed set of policies and a self-regulating system review system for quality control.

Opinion23 AprilMinett ConsultingInnovationHomesharingAirbnb a Threat?