Opinion Articles Page 2 of 774

A Look Ahead – The Lodging Conference 2019

By Andrew Hazelton and Matt Peterson

Later this month the 25th Annual Lodging Conference will be held in Scottsdale, Arizona, an event that historically caps off the "conference year" for many in the hotel business. It is a time to reconnect with industry friends and colleagues, but it also gives us a few days to pause and reflect on the past year and speculate on the year to come.

I Could Be Wrong; I Could Be Right: Of Expedia, Marriott, And SaaS

By Simone Puorto

THE DEAL: With over two months of back-and-forth negotiation, we all conjectured there was most to the Expedia/Marriott deal than what we were shown. Officialized in April 2019, the deal positioned Expedia more as a partner, and less as a mere distribution channel for the largest hotel group in the world.

Amid Brexit Fatigue, Hoteliers Converge in Manchester to Talk UK Market

By David Eisen

It's wild times in the UK. At least that's the perception of this here Yankee. Regardless of politics, ever since Jan. 20, 2017, the U.S. has been on a rambunctious ride of its own, and now, with the appointment of Boris Johnson as UK prime minister on July 24, 2019, the UK has gotten to join in the rollicking fun, as the calendar moves closer to Oct.

How to Create Lasting Guest Loyalty with a Multi-Sensory Hotel Experience

By Scott Moore

If there's one primary takeaway from this article, it's this: The ultimate goal of the guest experience is to create memories that guests want to repeat and share. Perhaps we're preaching to the choir here, but it's worth reinforcing this objective because it's more important today than ever for a number of reasons.