Opinion Articles – Hospitality Net

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The hotel business rebuilds servuction

By Georges Panayotis - President & CEO - MKG Group

What if it was all for nothing? What if living an unforgettable stay experience, which one will absolutely want to repeat, depended only on impalpable elements? A functional and attractive aesthetic product is now the bare minimum to attract and retain customers.

Opinion11 JulyHospitality ON Travel TechnologyGuest Experience

Small Steps To Making Associates Feel Valued

By Larry Mogelonsky - Owner of Hotel Mogel Consulting Limited and the founder of LMA Communications Inc.,

With hospitality being a people-oriented business, guest interactions are most often not handled by the senior managers reading this article but by the frontline staffers who have yet to reach a supervisory position.

Opinion10 JulyHotel Mogel Consulting LimitedHuman ResourcesPartnerships, Mergers & Acquisitions

9 Ways Blockchain Technology Is Emerging As A Game-Changer In The Hotel Industry

By Ava Lee - Business Analyst and Writer at MyAssignmenthelp

The blockchain technology is slowly and steadily carving out a prominent space for itself across different industries. Ideally, blockchain can be recognized as a decentralized, invulnerable ledger system that keeps track of economic transactions that can be implemented to record anything that holds value, other than just financial transactions.

Opinion10 JulyAva LeeTravel TechnologyBlockchain Technology

Hospitality Financial Leadership - Why Hotel Brands and Franchisers Secretly Love the OTAs

By David Lund - The Hotel Financial Coach

I know we all hear the battle cries every day in our industry, but what's really going on with hotel brands, franchisers, the online travel agents and their war over commissions and fees? In this piece, I am going to expose an angle that I think needs some light.

Opinion10 JulyThe Hotel Financial CoachRevenue ManagementFinance & Accounting

Small Steps To Making Associates Feel Valued

By Larry Mogelonsky

Opinion10 July

Discounting is for Dummies - Part Three

By Mark Lewis-Brown - CEO & President of Vertical Booking USA

One of the best - and worst - things about the hospitality industry is how much most hotels have in common: they're offering relatively similar products and have a great deal of competition within their immediate marketplace - other hotels, alternative accommodations and the OTAs - which, in most cases, leaves hoteliers waging an uphill battle to profitability.

Opinion 9 JulyVertical Booking USARevenue ManagementOnline Travel Agencies (OTA)Search MarketingDigital Marketing

WeWork - the brand that redefined an industry

By Youri Sawerschel - Founder of Creative Supply & Brand Strategist

A cure for the cubicleOffice design is boring. The staid cubicles, the soulless open plan layouts, the bad coffee and grey walls that line thousands of offices around the world make for a poor research subject, unless your research has to do with decreased productivity and workplace alienation.

Opinion 9 JulyCreative SupplyInnovationGuest Experience

Carbon Accounting is not an Easy Road - but it's Worth it

By Tiphaine Jerome - Assistant Professor at EHL By Delphine Gibassier - Senior Research Fellow at Lloyds Centre for Responsible Business

Environmental performance accounting systems have become key in corporate social responsibility (CSR) strategies and are the focus of attention in international business conferences. From the integrated reporting initiative led by the International Integrated Reporting Council to the Environmental P&L published by Kering in 2016, from the 'True Value' accounting methodology published by KMPG in 2014 to the Natural Capital Coalition standard released in 2016, the world is full of environmental accounting initiatives.

Opinion 9 JulyEHLEnvironment & SustainabilityFinance & AccountingCorporate Social Responsibility (CSR)

Top Ideas to grow Hotel Ancillary Revenue

By Patrick Landman - CEO & Founder at Xotels

Start Upselling from Today and Maximize the Revenue of your PropertyOver the last weeks, we have been racking our brain and plowing through hotel websites to gather best practices for upselling and generating ancillary revenues in hotels.

Opinion 9 JulyXotels

GDPR complaints are on the rise. Are you prepared?

By Michael Toedt - Managing Partner and CEO at TS&C GmbH

As an indicator of what is to come, let's look at what's been happening outside of the hospitality industry. Regulators in the UK, France, Austria, and across Europe are reporting a sharp increase in data protection complaints and breach notifications since the GDPR came into effect.

Opinion 9 JulyToedt, Dr. Selk & Coll. GmbHProperty TechnologySafety & SecurityLegalGeneral Data Protection Regulation (GDPR)

Consumers vs. Social Media - What and when to rant on Facebook, Twitter, TripAdvisor, LinkedIn!

By L. Aruna Dhir

The second best thing to have happened to the increasingly consumerized world was the advent of Social Media about a little more than a decade later. With the appearance of Facebook we all became kings and queens of our personal fiefdoms.

Opinion 6 JulyL. Aruna DhirPublic RelationsSocial Media