Opinion Articles – Hospitality Net

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Hospitality Leadership Solutions Series: The 'Hospitality X-Factor', Foundation Of Long-Term Success

By Keith Kefgen - Managing Director & CEO at AETHOS Consulting Group By James Houran - Managing Director at AETHOS Consulting Group

Foundations of Long-Term Success (as published in Hotel Management, March '19) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and "Dr. Jim" share common management challenges while providing time-tested, field-tested or just simple "quick-fix" ideas to keep professionals inspired, effective and successful.

Opinion20 MarchAETHOS Consulting GroupHuman Resources

HVS Market Pulse: Pittsburgh's Transformation

By Jerod S. Byrd - Senior Vice President, Partner and Director of Operations of the HVS Philadelphia Consulting and Valuation division By Dinaker P. Mallya - Project Manager at HVS Philadelphia

Developments are well underway in Pittsburgh. Over a dozen hotels have recently opened or are under construction in Downtown Pittsburgh. The market experienced an influx in hotel supply in 2016/17; the new rooms were mostly absorbed by the market in 2018 with the help of strengthening employment and an uptick in Marcellus Shale activity.

Opinion20 MarchHVSPittsburghPAUnited StatesMarkets & Performance

Rosewood Hong Kong Scales To New Heights In Luxury...

By Terence Ronson - Hospitality Professional, Technology Consultant, Public Speaker and Inventor

Over the past few years, Hong Kong has experienced a slew of new hotel openings, but none more highly anticipated, and envied than the Rosewood Hong Kong which finally threw its doors open at 3pm on Sunday March 17th, 2019.

Opinion20 MarchPertlink LimitedHong KongChinaBrand MarketingGuest ExperienceLuxury Travel

Food Halls Are the New Food Courts (With an Authentic Twist)

By Chiara Eckenschwiller - Final Year Student at EHL

Food halls are everywhere nowadays, from Florence's Mercato Centrale to Lisbon's Time Out Mercado da Ribeira, there is a good chance you stumbled upon one of these gigantic cafeteria-style public markets, where - under the same roof - you can taste different types of foods, see different chefs at work and even buy groceries.

Opinion20 MarchEHLFood and beverage

Hospitality Leadership Solutions Series: The 'Hospitality X-Factor', Foundation Of Long-Term Success

By James Houran & Keith Kefgen

Opinion20 March

"Heart Failure": The Leading Cause Of Bad Reviews

By Doug Kennedy - President of the Kennedy Training Network

When we care "for" others, we provide the minimal requirements of a positive guest stay, the foundation of which is a clean, well maintained "physical product," (the accommodation and public facilities), delivered promptly and efficiently.

Opinion20 MarchKennedy Training Network (KTN)Human ResourcesGuest Experience

Key Luxury Travel Trends Hotels Should Watch in 2019

By Adam Hoydysh - Vice President of Hotel Sales at PLUM

How do you define luxury travel? It's a well-worn phrase, one which translates across industries and generations; but how can we truly understand such a subjective concept? With the increase in demand for unique and exotic holiday experiences, the luxury travel market is predicted to grow at a CAGR of 6.

Opinion19 MarchPlumProperty TechnologyInnovationGuest ExperienceLuxury Travel

Hotel Management: How to Make It Truly Efficient

By Lillian Connors - Senior Digital Marketing Strategist at Bizzmark

Being in charge of just one sector is stressful and requires skills, so it's quite hard explaining within a couple of words how hard it is to manage entire hotel. That's why we've prepared some notes for you to keep an eye on, in order to help your management be as efficient as possible.

Opinion19 MarchBizzmarkHuman ResourcesLodging Industry

Luxury Hotels: What's Their Digital IQ?

By Meng-Mei (Maggie) Chen - Assistant Professor at Ecole hoteliere de Lausanne

According to New York-based consulting firm Gartner L2, Four Seasons, Hilton, The Ritz-Carlton and Fairmont account for some of the smartest hospitality groups online. The firm released its annual report - The Hospitality Digital IQ Index - ranking the digital competency of 75 of the biggest hospitality players.

Opinion19 MarchEHLSales & MarketingLuxury Travel

Hospitality Financial Leadership - Understanding the Concept of Owner Spend

By David Lund - The Hotel Financial Coach

The hotel business is unique with owners, brands and assets all vying for their individual needs and attention. All the while this delicate balance has some interesting business characteristics that are essential for hospitality financial leaders to understand.

Opinion19 MarchThe Hotel Financial CoachManagement CompaniesFinance & AccountingPartnerships, Mergers & Acquisitions

Why the rise of the boutique hotel is forcing hotel chains to re-examine the guest experience

By Antoine Aubrun - Country Manager - France, SiteMinder

Airbnb's groundbreaking partnership with SiteMinder last year signalled many things for the industry. Topping the list, of course, were the evolving aspirations of two disruptive technology pioneers, and the further blurring of what is traditional and what is alternative accommodation.

Opinion19 MarchSiteMinderRevenue ManagementBoutique & LifestyleTravel TechnologyGuest Experience