Opinion Articles – Hospitality Net

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Leadership Lessons from Legends!

By L. Aruna Dhir

Just like in any other industry, in the world of hospitality too, there are several opportunities for us to exhibit leadership at both micro and magnum levels - as department heads, Team leaders, General Managers, Regional Heads, Brand Chiefs, COOs and CEOs.

Opinion19 SeptemberL. Aruna DhirHuman Resources

Are Hotels Coveting only Half of the Millennial Market? Part One

By David M. Brudney - ISHC

Millennials currently spend more than $200 billion annually on travel; and they plan to increase frequency and spendingInspired by destinations and authentic experiences44 percent of millennials prefer rentals to hotelsAirbnb understands the millennial's mindsetNearly half are making less money than their parents didOne in three still living with parentsThese millennials - - more than 75 million aged 18-34, born between 1982 and 2004 - - are projected to be the now and future leisure and business traveler guests for whom hotels have been gearing up.

Opinion19 SeptemberDavid Brudney & Associates

Hospitality Financial Leadership - NASCAR

By David Lund - The Hotel Financial Coach

We are all familiar with the American Sunday ritual of turning left several hundred times, cold beer, BBQ and t-shirts. I have long been a big fan and there is a great story and parallel to financial leadership I want to tell you about.

Opinion19 SeptemberThe Hotel Financial CoachFinance & Accounting

Technology and the luxury guest experience: Interview with Arun Kumar

By Sarah Came - Copywriter and Content Marketing Specialist, GuestRevu

From his first role on the front lines of guest satisfaction as a room service waiter to management positions at four- and five-star InterContinental and Hilton properties, Arun Kumar's impressive hospitality career has taught him a thing or two about keeping guests satisfied.

Opinion19 SeptemberGuestRevu Property TechnologyGuestroom TechnologyTravel technologyGuest Experience

Leadership Lessons from Legends!

By L. Aruna Dhir

Opinion19 September

The Life of a Hotel Doctor - A Hotel Doctor's Thanksgiving

By Mike Oppenheim - MD

I had finished breakfast early Thanksgiving morning when the phone rang. A Quantas pilot at the Hilton in Anaheim was suffering a respiratory infection. This was a great call in many ways.The Anaheim Hilton is forty miles away, but I don't mind long drives provided traffic moves smoothly.

Opinion18 SeptemberMike Oppenheim M.D.

The Thief Hotel, a new benchmark for luxury hotels?

By Youri Sawerschel - Founder of Creative Supply & Brand Strategist

As the definition of luxury is ever evolving, we ask ourselves: Who will be the next big thing? We picked the hotel brands that, we believe, have the potential to make history. Discover The Thief.Since its opening in Oslo back in 2013, the Thief has redefined the luxury hotel scene in the Norwegian capital.

Opinion18 SeptemberCreative SupplySales & MarketingBrand Marketing

Meeting Internal Challenges For Revenue Management

By Helena Rowe - Account Manager at Net Affinity

It's challenging being a Revenue Manager! Whether you're in a large city-centre hotel, or a small countryside hotel, Revenue Managers face similar challenges & stresses. Too much to do, too little time, being number one! Many of these challenges come from client demands, but in this piece, we're discussing the internal challenges faced by Revenue Manager, or the member of staff with responsibility for Revenue Management.

Opinion18 SeptemberNet AffinityRevenue Management

Don't Fear The Word Sorry

By Larry Mogelonsky - Principal, Hotel Mogel Consulting Ltd. & Chairman, LMA Communications Inc.

This is a word you should never have to say, and yet it is one that can have a very powerful effect when used correctly.For most well-run properties, mistakes are a rarity. While this doesn't preclude them from happening entirely (we are human after all and errors are bound to crop up during transition periods or staff turnover), apologizing is not something we do only when we are at fault.

Opinion18 SeptemberHotel Mogel Consulting Limited

Millennials + Mobile: A Match Made in (Hotelier) Heaven

By Mike Murray - CEO at TripCraft

If you're one of the few who hasn't joined the mobile movement, you're in a small minority; recent studies show "the majority (95%) of Americans own a mobile phone of some kind, and most (77%) use a smartphone".

Opinion15 SeptemberTripCraft LLC Travel technologyMobile MarketingConsumer Trends

How Would You Define Modern Luxury?

By Larry Mogelonsky - Principal, Hotel Mogel Consulting Ltd. & Chairman, LMA Communications Inc.

How many times have you heard the word 'luxury' in a hotel description? It seems to be one of the most abused words in the hoteliers' dictionary! I've seen many hotels claim to be luxurious, when at most they are just slightly better than average.

Opinion15 SeptemberHotel Mogel Consulting LimitedLodging Industry