Housekeeping

A comprehensive guide to hotel housekeeping

The past year has been economically challenging for many hotels. As a cost-intensive department, housekeeping is often the first target of strategic optimization and cost reduction. But there’s another way to respond to these issues, and that’s by s...

Anuska Linc

Copywriter, Mews

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Chatbots, Robotics & AI

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Guest Experience

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Mews

Six ways to empower your hotel teams

An empowered team is a more effective team. They’re better engaged to help meet and exceed business goals and are more confident when interacting with guests. It’s clear, then, that team empowerment should be a goal for all hospitality businesses.

Tom Brown

Senior Copywriter at Mews

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Property Technology

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Mews

How to Win the Morning Meeting

How to Win the Morning Meeting

It’s 7:30am and you’ve already spilled your Starbucks – but the morning meeting is afoot so you’ll have to park your coffee woes. All the key department managers and the GM are gathering at the edge of some unlucky co-worker’s desk, probably in the ...

Jos Schaap

CEO at ROOMDEX

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Revenue Management

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How to Win the Morning Meeting

Engaged Hotel Employees Lead to Engaged Guests

Engaged Hotel Employees Lead to Engaged Guests

There is no question that hotel operations have been one of the greatest casualties of the persistent labor shortage continuing to impact businesses everywhere. Not only are many of today’s hotel workers overwhelmed by daily operations, but many are...

Adria Levtchenko

Adria Levtchenko

Co-Founder and CEO of PurpleCloud Technologies

PurpleCloud Technologies

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Human Resources

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Property Technology

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Engaged Hotel Employees Lead to Engaged Guests

The Real Cost of Housekeeping is the Replacement

The biggest line item for nearly every hotel’s operating costs is the housekeeping department. That isn’t going to change any time soon as rooms need to be cleaned in order for them to be resold. Yet, we strive to continuously optimize this expendit...

Larry Mogelonsky

Larry Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Human Resources

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Hotel Mogel Consulting Limited

10 Inspections and Logs Every Hotelier Needs in 2023

Running a hotel is an intricate and demanding task, where guest satisfaction and reliable service are of utmost importance. Hotel general managers and owners must navigate numerous challenges daily, balancing multiple responsibilities while maintain...

Garrett Peppelman

Garrett Peppelman

Head of Growth at Xenia

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Property Technology

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Management Companies

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Asset Management

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Xenia

5 Ways Gamified Service Optimization is Attracting/Retaining Hotel Employees

5 Ways Gamified Service Optimization is Attracting/Retaining Hotel Employees

The right workforce-management tools encourage professional growth and success and help hospitality — a profession where guests and workers come first — rebuild for a stronger future

Adria Levtchenko

Adria Levtchenko

Co-Founder and CEO of PurpleCloud Technologies

PurpleCloud Technologies

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Human Resources

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Property Technology

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5 Ways Gamified Service Optimization is Attracting/Retaining Hotel Employees

Hotel Employees Thankful for Panic Buttons

Hotel Employees Thankful for Panic Buttons

Few people start their workday expecting an emergency to happen, but according to American Aerospace Engineer Edward Murphy Jr. who worked on safety-critical systems: “Anything that can go wrong will go wrong.” If you’re not a believer in “Murphy’s ...

John Stachowiak

John Stachowiak

CEO for React Mobile

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Property Technology

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Safety & Security

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Hotel Employees Thankful for Panic Buttons