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From Guests to Data to Dollars: 5 Ways Unified Hotel Tech Boosts Revenue and Loyalty
Explainer

From Guests to Data to Dollars: 5 Ways Unified Hotel Tech Boosts Revenue and Loyalty

Imagine this: A guest walks into your hotel. The front desk greets them by name, already knows they prefer a room away from the elevator, and offers a complimentary drink, the same cocktail they ordered at your rooftop bar during their last stay. At...

Wolfgang Emperger
Wolfgang Emperger
SVP For Europe, Africa, And UK & Ireland, Shiji
Shiji
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Property Technology
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From Guests to Data to Dollars: 5 Ways Unified Hotel Tech Boosts Revenue and Loyalty
by Wolfgang Emperger
1 July 2025ShijiProperty Technology
From Guests to Data to Dollars: 5 Ways Unified Hotel Tech Boosts Revenue and Loyalty
Agentic AI: What It Is, How It’s Different, and Why It Matters in Hospitality
Explainer

Agentic AI: What It Is, How It’s Different, and Why It Matters in Hospitality

When we say “AI agents,” we’re not talking about the suit-wearing, memory-wiping types from Men in Black, but these new agents might be just as transformative. In the world of hotel tech, AI agents are emerging as intelligent, task-driven assistants...

Henri Roelings
Henri Roelings
Founder, Hospitality Net
Hospitality Net
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Chatbots, Robotics & AI
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Agentic AI: What It Is, How It’s Different, and Why It Matters in Hospitality
by Henri Roelings
10 June 2025Hospitality NetChatbots, Robotics & AI
Agentic AI: What It Is, How It’s Different, and Why It Matters in Hospitality
Why procurement data is key for travel and hospitality
Explainer

Why procurement data is key for travel and hospitality

With changing consumer demands, new technology, and more competition, travel and hospitality organizations need to adapt their operations, particularly in procurement. Data-driven decision-making has become a critical component of successful procure...

Christine Carrillo
Christine Carrillo
Head of Travel & Hospitality - Amazon Business
Amazon Business
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Big Data
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Procurement
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Why procurement data is key for travel and hospitality
by Christine Carrillo
16 December 2024Amazon BusinessBig Data
Why procurement data is key for travel and hospitality
Navigating the ESG journey for hospitality procurement
Explainer

Navigating the ESG journey for hospitality procurement

Sustainability continues to be an important consideration for the travel and hospitality industry, as illustrated by the 83% of travelers who highlight the importance of sustainable travel to them.

Christine Carrillo
Christine Carrillo
Head of Travel & Hospitality - Amazon Business
Amazon Business
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Environment & Sustainability
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Corporate Social Responsibility (CSR)
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Procurement
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Navigating the ESG journey for hospitality procurement
by Christine Carrillo
18 November 2024Amazon BusinessEnvironment & Sustainability
Navigating the ESG journey for hospitality procurement
Explainer

The Role of Hotel Metasearch in Travel Marketing

In the fast-paced landscape of digital marketing, staying ahead of the curve is crucial, especially for businesses in the travel industry. One powerful tool that has transformed the way hotels and resorts attract guests is hotel metasearch. In this ...

GCommerce Solutions
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Online Travel Agencies (OTA)
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Digital Marketing
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The Role of Hotel Metasearch in Travel Marketing26 September 2024GCommerce SolutionsOnline Travel Agencies (OTA)
GCommerce Solutions
4 tips for building a modern loyalty program
Explainer

4 tips for building a modern loyalty program

Does your loyalty program need a little zhuzhing up? In case you missed the memo, points-based loyalty programs just aren’t as exciting as they once were. Travelers are expecting more from hotel brands, with 79% of Gen Z and Millennial travelers say...

Karen Stephens
Karen Stephens
Chief Marketing Officer, Revinate
Revinate, Inc.
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Sales & Marketing
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CRM & Loyalty
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Big Data
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Guest Experience
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4 tips for building a modern loyalty program
by Karen Stephens
16 August 2024Revinate, Inc.Sales & Marketing
4 tips for building a modern loyalty program
The building blocks of a first-party data strategy for hotel revenue
Explainer

The building blocks of a first-party data strategy for hotel revenue

Imagine a beautifully crafted mosaic, where each tile—unique in shape, color, and texture—comes together to form a breathtaking masterpiece.

Karen Stephens
Karen Stephens
Chief Marketing Officer, Revinate
Revinate, Inc.
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Sales & Marketing
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Information Technology
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Revenue Management
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Email marketing
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The building blocks of a first-party data strategy for hotel revenue
by Karen Stephens
29 July 2024Revinate, Inc.Sales & Marketing
The building blocks of a first-party data strategy for hotel revenue