Guest Experience

How Swiss Deluxe Hotels redefines luxury hospitality with tech

How Swiss Deluxe Hotels redefines luxury hospitality with tech

In this week’s episode of Hotel Moment, Wilhelm Luxem, Head of Quality Commission at Swiss Deluxe Hotels, joins Revinate CMO Karen Stephens with several reasons why hoteliers have the best of both worlds.

Revinate, Inc.

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Information Technology

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How Swiss Deluxe Hotels redefines luxury hospitality with tech

How to maximize hotel revenue: key learnings form a revenue manager

How to maximize hotel revenue: key learnings form a revenue manager

Revenue management has always been central to hotel performance, but it’s no longer just about ADR and RevPAR. The most innovative hoteliers are shifting their focus toward metrics that capture the whole guest experience – and the revenue it generat...

Tom Brown

Senior Copywriter at Mews

Mews Systems Ltd

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Property Technology

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Revenue Management

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How to maximize hotel revenue: key learnings form a revenue manager

Travel in Style: Elevate Your Guests’ Journey with Custom Luggage Tags

Hotels and resorts that partner with travel agencies know the value of thoughtful guest experiences, and that’s where we step in. Our luggage tags are more than just a practical accessory; they’re a subtle way to elevate every traveler’s journey. Cr...

GCS TIMES GROUP COMPANY LIMITED

GCS TIMES GROUP COMPANY LIMITED

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Travel in Style: Elevate Your Guests’ Journey with Custom Luggage Tags

How are guest expectations changing and how can hotels prepare for the future?

The goal was always to offer increased comfort, create more memorable moments, build guest loyalty – and of course to drive revenue.

Lighthouse

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Sales & Marketing

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Consumer Trends

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Guest Experience

How are guest expectations changing and how can hotels prepare for the future?

HEI Hotels & Resorts appoint IRIS to enhance F&B mobile ordering, guest experience and revenue opportunities

IRIS, the global provider of mobile F&B and guest experience platforms for the hospitality sector, announces it has been selected by HEI Hotels & Resorts, the leading privately held hotel investment and management company, to deploy mobile ordering ...

IRIS Software Systems

IRIS Software Systems

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Guestroom Technology

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Partnerships, Mergers & Acquisitions

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Food and beverage

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Guest Experience

HEI Hotels & Resorts appoint IRIS to enhance F&B mobile ordering, guest experience and revenue opportunities

The Future of Smart Stays with Dr. Josef Vollmayr, Co-Founder of Limehome

The Future of Smart Stays with Dr. Josef Vollmayr, Co-Founder of Limehome

In this episode of Pillow Talk Sessions, Dr. Josef Vollmayr, Co-Founder and Managing Director of Limehome, joins hosts Kristian Lupinski and Jessica Gillingham to explore how the company is redefining what tech-enabled hospitality can look like at s...

Abode Worldwide

Abode Worldwide

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The Future of Smart Stays with Dr. Josef Vollmayr, Co-Founder of Limehome

Ever walked down a hotel corridor and spotted a door hanger that actually makes you smile?

Ever walked down a hotel corridor and spotted a door hanger that actually makes you smile? That’s exactly what we wanted to create with our new pet-themed, plant-based leather DND hangers. Instead of a plain “Do Not Disturb” sign, you’ll see the pla...

GCS TIMES GROUP COMPANY LIMITED

GCS TIMES GROUP COMPANY LIMITED

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Ever walked down a hotel corridor and spotted a door hanger that actually makes you smile?

6 mistakes that destroy your hotel guest experience (and how to fix them)

6 mistakes that destroy your hotel guest experience (and how to fix them)

It’s no secret that today’s guests are more demanding than ever, and small missteps can quickly lead to disappointment. In this article, we’ll explore examples of bad guest experiences in hotels, what causes them, and how to improve the guest experi...

Johanna Bernuy

Marketing Manager at Bookboost

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Sales & Marketing

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Information Technology

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6 mistakes that destroy your hotel guest experience (and how to fix them)

Otelier Interview Series: Technology, Teamwork, and the Platinum Rule at Pinehurst Resort

At the historic Pinehurst Resort – widely considered the birthplace of golf in America – delivering exceptional, individualized experiences is the top priority. Ed Nickelson, Vice President of Technology, has spent the past 15 years ensuring the sys...

Otelier

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Information Technology

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Property Technology

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Canary Technologies Marks Housekeeping Week with Over 3X Growth in Digital Tips to Hotel Staff

Canary Technologies, the award-winning global leader in hotel guest management technology, today announced more than 3X year-over-year growth in digital tips to hotel staff, with nearly 70% of gratuities going to housekeepers.

Canary Technologies

Canary Technologies

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Canary Technologies Marks Housekeeping Week with Over 3X Growth in Digital Tips to Hotel Staff