Revolutionizing Wellness in Hospitality: Scaling Well-Being Across Brands

Wellness is no longer just a trend—it’s a movement reshaping industries, and the hospitality sector is no exception. In an era where sustainable self-care and mental health take center stage, global hospitality leader Accor is at the forefront, revo...

Bianca Lüthy

Corporate Content Manager at EHL Hospitality Business School

EHL

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Wellness and well-being

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Consumer Trends

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Opinion

Business Meets Pleasure: The New Travel Reality

In a luxury suite overlooking Hong Kong’s vibrant skyline, a senior banking executive concludes her quarterly board meeting on Thursday afternoon. By Friday morning, she’s exploring local markets with her partner, who flew in specifically for the we...

Duane Overgaard

President of Connectivity and Senior Vice-President of DerbySoft

DerbySoft

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Business Travel

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Leisure Travel

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Consumer Trends

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Opinion

Hotel Personalization in 2025: 4 Trends That Will Drive Revenue and Guest Loyalty

By now, hoteliers aren’t just talking about personalization—they’re actively rolling out new strategies to make it happen. In 2025, personalization is the baseline. Guests expect experiences tailored to them—and the hotels that deliver are already s...

Paul Rantilla

Senior Vice President, CRO - Hospitality Ancillaries, Plusgrade

Plusgrade

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Revenue Management

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CRM & Loyalty

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Consumer Trends

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Guest Experience

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Opinion

New Research Reveals 10 Travel Trends That Ruled 2024—And What’s Next for 2025

As we wrap up this year, we’re uncovering some fresh insights into the travel dynamics of 2024 and catching glimpses of how they might ripple through 2025. Imagine this: two out of three of us have either met or exceeded our travel goals this past y...

Ivana Johnston

Co-Founder and CEO, Puzzle Partner Ltd.

Puzzle Partner Ltd.

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Consumer Trends

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Opinion

Is the connected trip the next big thing?

Recently, in their Q3 2024 financial results, Booking.com reported that the connected trip transactions (a trip that includes booking more than one travel vertical) increased by over 40% year over year in the third quarter and represented a high sin...

Max Starkov

Hospitality & Online Travel Tech Consultant

NYU

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Travel Technology

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Online Travel Agencies (OTA)

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Consumer Trends

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Opinion

Travel 2040: 2.4 billion reasons to get excited about the future of travel

Hany Abdelkawi leads global innovations within the travel sector at Google. He recently partnered with Deloitte and industry experts, including the CEO for Europe, the Middle East, and Africa (EMEA) of Barceló Hotel Group, on new research that shows...

Hany Abdelkawi

Head of Travel, Google

thinkwithgoogle.com

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Consumer Trends

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Markets & Performance

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Opinion

Counting the Cost: How Much Are Guests Willing to Pay for Contactless Hotel Services?

“Contactless service is being widely adopted by the hotel industry”, explain the researchers, “to provide the safest possible experience while maintaining good service quality”. By deploying contactless technologies at every stage of the customer jo...

Hong Kong PolyU

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Property Technology

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Consumer Trends

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Opinion

Road Trippin’ is the Vibe as Travel Slows Across the U.S.

The news is bleeding with travel gloom and discouraging numbers for the hospitality market. Headlines tout softening and consumer spending coming to a halt while exploiting the idea that luxury travel is both thriving and diving. Bloomberg reported ...

Mandy Murry

Principal & Chief Experience Officer at The Hospitality Concierge and member of Cayuga Hospitality Consultants

Cayuga Hospitality Consultants

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Consumer Trends

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Market Segments

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Opinion

Five Key Hospitality Trends for Attracting Tomorrow’s Travelers

Picture this: As you step up to the check-in counter at a hotel, the receptionist asks, ‘Have you stayed with us before?’ This seemingly simple question reveals a critical flaw in the hotel’s operations and shows that the hotel is falling behind in ...

Manfred Abraham

CEO at Yonder Consulting

Yonder Consulting

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Guestroom Technology

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Consumer Trends

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Guest Experience

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Opinion

Q2 2024 Traveler Insights: Discover traveler search trends

Understanding the latest data around changing traveler search trends, booking behaviors, and global top-booked destinations can give you the edge you need to build a data-driven marketing strategy that delivers results. That’s why every quarter we l...

Jennifer Andre

Vice President, Business Development, Expedia Group Media Solutions

Expedia Group Media Solutions

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Sales & Marketing

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Consumer Trends

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