Purpose & Food: the easiest and most effective ways for impact reduction
Considering the scale, scope and pressing nature of the major sustainability challenges at hand:
Considering the scale, scope and pressing nature of the major sustainability challenges at hand:
Hilton, in collaboration with Winnow and ne’ma, the United Arab Emirates (UAE) National Food Loss and Waste initiative, announced the results of the ‘Green Breakfast’ pilot program which saw a 62% reduction in pre- and post-consumer food waste across breakfast operations in 13 UAE-based hotels across a four-month period. As a company founded on the belief that hospitality has the power to be a force for good, Hilton is committed to reducing waste across our global operations by implementing a food waste reduction program in every kitchen and taking active steps globally and within the UAE to reduce food waste across its portfolio of brands.
Should we stop building hotels in risk areas? That's a loaded question and depends on how risks are assessed. Has the assessment included all "natural" hazards like earthquakes, floods, GLOFs, hurricanes, landslides, heat waves and drought? What about anthropogenic hazards like industrial accidents and terrorism? More importantly, does the assessment include the impacts of climate change over time? It has to.
Coming from a hotel asset management perspective and based on my empirical observations these last years, it seems to me that hotel values (both of existing properties and of development projects) dangerously ignore climate risks.
As hotel asset valuations are increasingly linked to sustainability features and environmental risk exposure, do you foresee this trend changing the overall approach to hotel development and, if so, how?
Climate change will impact all aspects of tourism, particularly lodging. From construction to operations, from changes in market mix and demand to risk mitigation, we must adapt to the new reality.
As Dubai prepares to welcome the world for the Conference of Parties, or COP28, in Dubai, Hilton teams across the country are gearing up to welcome delegations, host organizations supporting discussions and participate in formal conversations representing the broader hospitality industry. With a focus on driving responsible travel and tourism globally, team members at Hilton’s 35 properties in the United Arab Emirates (UAE) are working to bring Travel with Purpose, Hilton’s strategy to advance responsible travel and tourism globally, to life throughout COP28 and beyond.
During the COP28 climate conference, Radisson Hotel Group ensures that every guest night between 30 November and 12 December 2023, in its entire UAE portfolio of 16 hotels, becomes Net Zero. This remarkable achievement is made possible through a two-fold approach: Renewable Energy certificates and Certified Carbon Credits.
I believe the true definition of a meaningful guest experience is one that drives someone to say, "You just have to go there!" to their family, friends, or followers. In addition, aside from delighting guests, exceeding expectations, and creating "wow" moments, great meaningful experiences can also generate curiosity, open minds to possibility, and become a catalyst for positive behavioural change.
A meaningful guest experience entails genuine human connection(s) with local host(s) while being able to embrace and respect the sensitivities of natural ecosystems within a destination. Some of the most inspiring and memorable guest experiences I've had were those where I made friends, learned new skills, tested my own abilities, and challenged my thinking. Meaningful experiences also broaden my horizon on new ways of living and doing better business, for example, learning how to upcycle waste materials creatively in design and construction, or to innovate with local ingredients and materials.
As the Sustainable Hospitality Alliance, we wholeheartedly agree that sustainability is critical in crafting meaningful guest experiences. To us, a meaningful guest experience goes beyond comfort and convenience. It is about engaging guests in a journey of learning and contributing to sustainability, making them feel part of a larger purpose. It could be as simple as educating guests about local culture and conservation efforts or as immersive as involving them in community projects.
In Dubai, the glittering heart of the United Arab Emirates (UAE), women who have been trafficked from around the world are manipulated and forced into sex work. Many of these women must seek clients in the city’s lavish hotels where staff and management turn a blind eye. The anonymity provided by five-star hotels, often operated by some of the biggest names in global hospitality, coupled with a lack of accountability and apathy within the sector, has helped to ensure Dubai remains a global hub for human trafficking.
The most effective strategies for securing green finance would seem to focus on evidence of financial stability and ability to repay financing in a timely manner and the opportunity for lending institutions to apply an organization's documented environmental, social and governance value (ESG) efforts to their corporate reporting. Investment Business Daily recently noted that "Investors want stocks to align with ESG values". An article in Hotel Tech Report in February of 2023 details the ESG process for the hotel industry. https://hoteltechreport.com/news/hotel-sustainability-statistics
Green finance is still emerging and defining itself. As such, it currently raises more questions than it provides answers for hospitality professionals, especially among family or small businesses and independent operators who cannot dedicate their limited resources to stay up to date with such specific and technical trends. As a result green investment is very often considered as an extra cost with no short-term benefits and uncertain long-term benefits.
As an alliance our role is to unify the hospitality industry towards a more sustainable future. We aim to propel the sector towards a state of Net Positive, where the industry not only thrives but enriches our destinations, by giving back more than it takes, across people, planet, and place (the destination). We exist to convene the industry, collate knowledge and best practice and create an industry movement.
Millennium Hotels and Resorts is committed to minimising the impact of operations on the environment and demonstrating leadership by integrating environmental considerations into its business practices. As part of its ESG strategy, the brand seeks to establish and nurture long-term relationships with the local community by supporting local small and medium-sized enterprises (SMEs).