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Appointments

Robyn Cooper has been appointed as Director of Sales and Marketing at Innisbrook, A Salamander Resort

With more than 25 years of hospitality leadership experience, Cooper has spent her career successfully guiding and growing organizations thorough dynamic sales, marketing and revenue optimization programs. Most recently, she served as regional vice president of commercial strategy for Aimbridge Hospitality, overseeing a 55-hotel portfolio generating more than $325 million in annual revenue. Prior to that role, she also worked in sales and marketing roles for GF Management, Interstate Hotels & Resorts, Marshall Hotels & Resorts, and Hampton Inn.

Salamander Collection
Tampa Bay, Florida, United States

Kiana Jepsen has been appointed as director of sales, marketing & events at Hana-Maui Resort, a Destination by Hyatt Hotel

Hāna-Maui Resort, A Destination by Hyatt, announces the appointment of Kiana Jepsen as director of sales, marketing & events. In her new role, Jepsen will focus on driving business development, strengthening the resort’s market positioning, and expanding group and event opportunities for the iconic East Maui property.

Destination Hotels
Hana, Hawaii, United States

Mandi Ross has been appointed as Vice President of Operations, Sales Max at Dellisart LLC

Dellisart LLC, a leading national hotel ownership, management, and development company, announced today that Mandi Ross has joined the company as Vice President of Operations, Sales Max. In this role, Ross will oversee the delivery and continued growth of Dellisart’s Sales Max services, working with hotel owners and property teams to strengthen sales strategies, expand account reach, and drive top-line performance.

Dellisart LLC
Wrightsville Beach, North Carolina, United States

Erin Gilroy has been appointed as Director of Sales & Marketing at Hyatt Regency Boston / Cambridge

Erin brings more than 20 years of hospitality commercial strategy and leadership experience, with deep expertise in the Boston market. Most recently, she led revenue optimization and business development for Grand Hyatt Nashville, and prior to that, served as Complex Director of Sales & Marketing for Boston Marriott Copley Place and Sheraton Boston Hotel.

Hyatt Regency
Cambridge, Massachusetts, United States
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Shawn Kinnear has been appointed as Director of Sales & Marketing at Mission Resort + Club

Mission Resort + Club, a historic Central Florida destination and an MMI Hospitality Group property, is pleased to announce the appointment of Shawn Kinnear as its new Director of Sales & Marketing. Kinnear will lead the property's overall revenue strategy, guiding sales and marketing efforts across the sprawling Central Florida resort, which includes two championship golf courses, three distinctive dining outlets, a spa, and more than 30,000 square feet of indoor and outdoor meeting and event space.

MMI Hotel Group
Howey-in-the-Hills, Florida, United States

Kenny Toy has been appointed as Senior Vice President, Commercial, Global at Rosewood Hotel Group

Rosewood Hotel Group (the Group) announces the appointment of Kenny Toy as Senior Vice President, Commercial, Global. Based at the Group’s corporate office in Hong Kong and reporting to Anthony Ingham, Chief Operating Officer, Kenny will lead the Group’s global commercial strategy across sales, marketing, distribution, revenue management, partnerships, and e-commerce.

Rosewood
Hong Kong, Hong Kong (SAR)

Bob Wong has been appointed as Commercial Director at Four Seasons Hotel Toronto

As Commercial Director, Bob Wong brings more than 16 years of hospitality leadership experience spanning eight urban and resort properties across Canada from Vancouver to Toronto, and most recently, Four Seasons Resort and Residences Whistler, where he has served since April 2025. With expertise in sales, marketing, and business development, Wong has built a strong reputation for driving commercial success and cultivating meaningful relationships within the luxury travel market. Originally from Hong Kong and raised in Vancouver, he holds a Bachelor of Business Administration from Simon Fraser University and an Executive Hotel Management Diploma from Imperial Hotel Management College. 

Four Seasons
Toronto, Ontario, Canada